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Refers to the collection standard and specifications to support external access, exchange, and delivery of Service Components or capabilities. This area also includes the Legislative and Regulator requirements governing the access and usage of the specific Service Component.

  • Access Channels

    Access Channels define the interface between an application and it’s users, whether it is a browser, personal digital assistant or other medium.

  • Delivery Channels

    Delivery channels define the level of access to applications and systems based upon the type of network used to deliver them.

  • Service Requirements

    Service Requirements define the necessary aspects of an application, system or service to include legislative, performance and hosting.

  • Service Transport

    Service Transport defines the end-to-end management of the communications session to include the access and delivery protocols.