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Service Requirements define the necessary aspects of an application, system or service to include legislative, performance and hosting.

  • Authentication / Single Sign-on (SSO)

    Refers a method that provides users with the ability to log-in one time, getting authenticated access to all their applications and resources.

  • Hosting

    Refers to the service provider who manages and provides availability to a web site or application, often bound to a Service Level Agreement (SLA). The Hosting entity generally maintains a server farm with network support, power backup, fault tolerance, load-balancing, and storage backup.

  • Legislative / Compliance

    Defines the pre-requisites that an application, system or service must have mandated by congress or governing bodies.