Access Channels define the interface between an application and it’s users, whether it is a browser, personal digital assistant or other medium.
- Collaboration Communications
Define the forms of electronic exchange of messages, documents, or other information. Electronic communication provides efficiency through expedited time-of-delivery.
- Other Electronic Channels
Define the other various mediums of information exchange and interface between a user and an application.
- Web Browser
Define the program that serves as your front end to the World Wide Web on the Internet. In order to view a site, you type its address (URL) into the browser’s location field.
- Wireless / PDA
Technology that uses transmission via the airwaves. A Personal Digital Assistant (PDA) is a handheld computer that serves as an organizer for personal information. It generally includes at least a name and address database, to-do list and note taker.