Defines the set of capabilities for planning, scheduling and controlling a supply chain and the sequence of organizations and functions that mine, make or assemble materials and products from manufacturer to wholesaler to retailer to consumer.
- Catalog Management
Defines the set of capabilities that support the listing of available products or services that an organization offers.
- Inventory Management
Provide for the balancing of customer service levels with inventory investment.
- Invoice / Requisition Tracking and Approval
Defines the set of capabilities that support the identification of where a shipment or delivery is within the business cycle.
- Logistics and Transportation
Provide for efficient freight and traffic management.
- Ordering / Purchasing
Defines the set of capabilities that allow the placement of request for a product.
Defines the set of capabilities that support the ordering and purchasing of products and services.
- Returns Management
Defines the set of capabilities for collecting, analyzing, and resolving product returns or service cancellations.
- Sourcing Management
Defines the set of capabilities that support the supply of goods or services as well as the tracking and analysis of costs for these goods.
- Storefront / Shopping Cart
Defines the set of capabilities that support the online equivalent of the supermarket cart, where orders and merchandise are placed.
- Warehouse Management
Provide for the storage and movement of materials within a warehouse, including these processes: material receipt, order picking, packaging, labeling and shipping.