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The Process Automation Services Domain defines the set of capabilities that support the auto-mation of process and management activities that assist in effectively managing the business. The Process Automation Services domain represents those services and capabilities that serve to automate and facilitate the processes associated with tracking, monitoring, maintaining liaison throughout the business cycle of an organization.

  • Routing and Scheduling Defines the set of capabilities for the automatic directing, assignment, or allocation of time for a particular action or event.
  • Tracking and Workflow Defines the set of capabilities for automatic monitoring and routing of documents to the users responsible for working on them to support each step of the business cycle.