MAJOR DUTIES: The Mail Operations Director serves as Off-Site Mail Operations Director and oversees, through the Department of Army, a staff of approximately 35 personnel carrying out the functions of processing mail and of mail delivery. The incumbent coordinates with Deputy Director of the General Services Division on mail processing changes or additions and other postal matters and is responsible for overseeing quality control aspects of mail processing. Monitors mail processing throughput and determine exceptional processing conditions that interrupt routine mail processing.

Additionally, the incumbent will be responsible for facilitating communication between Department of Army and US Secret Service. Providing written and oral reports of incidents, emergencies, unexpected bottlenecks, and other problems that arise to the Office of Administration, coordinating delivery services to and from the White House.

The incumbent will be required to work with the Department of Army in order to plan work schedules on a week-to-week or month-to-month basis to ensure an even flow and distribution of work, quick handling of priorities, and achievement of schedules and deadlines established by others. As needed, the selectee will make recommendations arrangements for staff augmentation so as to improve workflow, improve job satisfaction, increase productivity, and improve cost-benefit ratios.

The incumbent will be required to develop internal operating procedures and similar material so as to ensure consistency in the treatment of certain actions and common understanding of regulatory material, providing answers to technical questions, interpreting guides pertaining thereto.

MINIMUM QUALIFICATIONS REQUIREMENT: One year of specialized experience is required. Specialized experience is experience directly related to the line of work of the position to be filled, and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, the experience must be comparable to the next lower grade level in the Federal service.

NOTE: This announcement contains Quality Ranking Factors, which are considered a basic requirement of the position. Applicants who do not address and meet the Quality Ranking Factors will not receive further consideration.

QUALITY RANKING FACTORS:

1. Knowledge of national statutes and policies regarding computer security and privacy.
2. Ability to develop and maintain INFOSEC plans and guidelines, directives, instructions, policies, practices and procedures.
3. Ability to provide expert advice, counsel and direction to customers regarding proper controls for securing information contained in existing applications, processes and practices on electronic systems.
4. Knowledge of state of the art automation technologies. (This includes the use of graphical user interfaces, personal computers, networked applications with multi user interactions, distributed operations versus centralized services, and large scale mainframe applications.)
5. Ability to communicate orally and in writing.
6. Ability to supervise and interface with a workforce of lower graded and high graded employees.

If you omit any of the required information specified in Optional Form 510, "Applying for a Federal Job" your application may be rated INELIGIBLE.

BASIS OF RATING: APPLICANTS WILL BE RATED BASED ON AN EVALUATION OF THEIR EXPERIENCE/EDUCATION AND ON THEIR WRITTEN RESPONSES TO EACH OF THE SELECTIVE AND QUALITY RANKING FACTORS LISTED ABOVE. APPLICANTS SHOULD PROVIDE A SUPPLEMENTAL DOCUMENT (ON PLAIN PAPER, NO FORM REQUIRED), ADDRESSING EACH FACTOR SEPARATELY IN NARRATIVE FORMAT WITH DETAILED ANSWERS AND EXAMPLES OF RELEVANT EXPERIENCE. FAILURE TO ADDRESS THE SELECTIVE FACTORS MAY RESULT IN A RATING OF INELIGIBLE. A SCORE OF 90 OR HIGHER IS DEEMED "WELL QUALIFIED".

This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by- case basis.

Users of the Telecommunications Device for the Deaf (TDD) may call: (202) 395-1160.

HOW TO APPLY:

PLEASE NOTE: Due to potential delays in the mail system, we encourage applicants to submit an electronic application or fax it to us (202) 395-1262, (202) 395-1194 or (202) 395-5608 to ensure timely receipt of your application. We cannot guarantee that applications, which are mailed, will be received by the closing date of the announcement FAX to (202) 395-1262, (202) 395-1194 or (202) 395-5608 the following:

1. an Optional Application for Federal Employment (OF-612); or a resume; or the SF-171, Application for Federal Employment; or other written application, ensuring that all required information shown in Applying for a Federal Job, OF-510, is included in your application;
2. your latest SF-50, Notification of Personnel Action, and Performance Appraisal if you are a current or former Federal employee;
3. on a separate sheet, a narrative summary of your experience and/or education which concisely addresses each of the Selective Factors and Quality Ranking Factors, and
4. if applicable, SF-15, Application for 10-point Veteran Preference.

When you have finished and select 'Send', your resume will be sent to our agency. Electronic Resumes can only be sent using the special icon in our announcement. To apply on-line, you must prepare your resume and SEND it before midnight Eastern Time of the closing date.

After you complete and send OPM's online resume, you will receive a web page message stating that your resume (for the specified announcement number) was sent to our agency. This message serves as a confirmation of your mailing. If you do not receive this statement your resume was not successfully transmitted and you should try again. You may wish to fax a copy of this confirmation message with any materials that must be faxed in order to complete the application to 202-395-5608.

SECURITY CLEARANCE: A security clearance background investigation will be conducted.

DRUG TESTING: The applicant tentatively selected for this position will be required to submit to urinalysis screening for illegal drug use prior to appointment. After appointment, the employee will be included in the agency's random drug testing program.

EEO STATEMENT: Applications will be accepted from all qualified persons. Consideration will be extended without discrimination for any non-merit reasons, such as race, color, religion, gender, sexual orientation, national origin, political affiliation, marital status, age, membership or nonmembership in employee organizations, or non- disqualifying physical disability. Disabled applicants, disabled veterans, or any other applicants eligible for noncompetitive appointment under special appointing authorities not requiring competitive status are eligible to apply regardless of the area of consideration and should clearly specify their special eligibility on their application.

NOTE: Direct Deposit is REQUIRED: As a condition of employment, candidates appointed, competitively promoted or reassigned are required to enroll and participate in Direct Deposit/Electronic Funds Transfer.

Displaced employees requesting special selection priority consideration under the Interagency Career Transition Assistance Program (ICTAP). If you are a displaced Federal employee, you may be entitled to receive priority consideration under the ICTAP. To receive consideration you must:

1. Be a displaced Federal employee. The following categories of candidates below (A and/or B) are considered displaced employees. You must submit a copy of the appropriate documentation such as RIF separation notice, letter from OPM, or a Certificate of Separation from your agency documenting your priority consideration status.
2. Former Military Reserve or National Guard Technicians who are receiving a special Office of Personnel Management (OPM) disability retirement under section 8337 (h), or 8456 of title 5 United States Code;

1. Current or former career or career-conditional (tenure group 1 or 2) competitive service employees who: received a specific RIF separation notice; or separate because of a compensable injury, whose compensation has been terminated, and whose former agency certifies that it is unable to place; or retired with a disability and whose disability annuity has been or is being terminated; or upon receipt of a RIF separation notice retired on the effective date of the RIF and submits a SF-50 that indicates "Retirement in Lieu of RIF"; or under the discontinued service retirement option; or was separated because he/she declined a transfer of function or directed reassignment to another commuting area.
2. Be applying for a position at or below the grade level of the position from which you were being separated. The position must not have greater promotion potential than the position from which you are being separated.
3. Have a current performance rating of record (or last) of at least fully successful or equivalent (does not apply to candidates who are eligible due to compensable injury or disability retirement).
4. Occupy or be displaced from a position in the same local commuting area of the position for which you are requesting priority consideration.
5. File your application by the vacancy announcement closing date and meet all the application criteria.
6. Be rated well qualified for the position. To be considered well qualified you must earn a score of 90 or above (prior to the assignment of veterans' preference points) on the rating criteria developed for this position. Applicants must address the selective and quality ranking factors in order to receive a rating.