CIRCULAR NO. A-129
REVISED
November 2000
POLICIES FOR FEDERAL CREDIT PROGRAMS
AND NON-TAX RECEIVABLES
Authority
Coverage
Rescissions
Effective Date
Inquiries
Definitions
I. RESPONSIBILITIES OF DEPARTMENTS AND AGENCIES
Department of the Treasury
Federal Credit Policy Working Group
Departments and Agencies
II. BUDGET AND LEGISLATIVE POLICY FOR CREDIT PROGRAMS
Form of Assistance
Financial Standards
Implementation
III. CREDIT MANAGEMENT AND EXTENSION POLICY
Applicant
Screening
Loan Documentation
Collateral Requirements
B.
MANAGEMENT OF GUARANTEED LOAN LENDERS
AND SERVICERS
Lender Eligibility
Lender Agreements
Lender and Servicer Reviews
Corrective Actions
IV. MANAGING THE FEDERAL GOVERNMENTS RECEIVABLES
Loan Servicing Requirements
Asset Resolution
Administrative Collection of Debts
Referrals to the Department of Justice
Interest, Penalties, and Administrative Cost
Termination of Collection, Write-Off, Use of Currently Not Collectible
(CNC), and Close-Out
Attachment A - Write-Off Close-Out process flowchart
Budget Submissions
CIRCULAR
NO. A-129
Revised
TO THE HEADS OF EXECUTIVE DEPARTMENTS AND ESTABLISHMENTS
SUBJECT: Policies for Federal Credit Programs and Non-Tax Receivables
Federal credit programs are created to accomplish a variety of social and economic goals. Agencies must implement budget policies and management practices that ensure the goals of credit programs are met while properly identifying and controlling costs. In addition, Federal receivables, whether from credit programs or other non-tax sources, must be serviced and collected in an efficient and effective manner to protect the value of the Federal Government's assets.
1. Purpose. This Circular prescribes policies and procedures for justifying, designing, and managing Federal credit programs and for collecting non-tax receivables. It sets principles for designing credit programs, including: the preparation and review of legislation and regulations; budgeting for the costs of credit programs and minimizing unintended costs to the Government; and improving the efficiency and effectiveness of Federal credit programs. It also sets standards for extending credit, managing lenders participating in Government guaranteed loan programs, servicing credit and non-tax receivables, and collecting delinquent debt.
2. Authority. This Circular is issued under the authority of the Budget and Accounting Act of 1921, as amended; the Budget and Accounting Act of 1950, as amended; the Debt Collection Act of 1982; as amended by the Debt Collection Improvement Act of 1996; Section 2653 of Public Law 98-369 the Federal Credit Reform Act of 1990, as amended; the Federal Debt Collection Procedures Act of 1990; the Chief Financial Officers Act of 1990, as amended; Executive Order 8248; the Cash Management Improvement Act Amendments of 1992; and pre-existing common law authority to charge interest on debts and to offset payments to collect debts administratively.
3. Coverage.
(2) Loan guarantee programs and loan insurance programs in which the Federal Government bears a legal liability to pay for all or part of the principal or interest in the event of borrower default; and
(3) Loans or other financial assets acquired by a Federal agency (or a receiver or conservator acting for a Federal agency) as a result of a claim payment on a defaulted guaranteed or insured loan or in fulfillment of a Federal deposit insurance commitment.
Sections IV and V of Appendix A ("Managing the Federal Government's Receivables" and "Delinquent Debt Collection") also apply to receivables due to the Government from the sale of goods and services; fines, fees, duties, leases, rents, royalties, and penalties; overpayments to beneficiaries, grantees, contractors, and Federal employees; and similar debts.
b. Exclusions Under the Debt Collection Acts. Certain debt collection techniques authorized or mandated by the provisions of the Debt Collection Act of 1982 (DCA), as amended by the Debt Collection Improvement Act of 1996 (DCIA), do not apply to debts arising under the Internal Revenue Code, certain sections of the Social Security Act, or the tariff laws of the United States. <31 U.S.C.§3701>
c. Other Statutory Exclusions. The policies and standards of this Circular do not apply when they are statutorily prohibited or are inconsistent with statutory requirements. However, agencies are required to periodically review legislation affecting the form of assistance and/or financial standards for credit programs to justify continuance of any non-conformance.
4. Rescission. This Circular rescinds and replaces OMB Circular No. A-129 (revised), dated January 1993, and OMB Bulletin No. 91-05, dated November 26, 1990.
This Circular supplements, and does not supersede, the requirements applicable to budget submissions under OMB Circular No. A-11 and to proposed legislation and testimony under OMB Circular No. A-19.
5. Effective Date. This Circular is effective immediately.
6. Inquiries. Further information on the implementation of credit management and debt collection policies may be found in the Department of the Treasury's Financial Management Service <Managing Federal Receivables> and in <OMB's Governmentwide 5-Year Plan> for financial management submitted annually to Congress.
For inquiries concerning budget and legislative policy for credit programs contact the Office of Management and Budget, Budget Review Division, Budget Analysis Branch, Room 6025, New Executive Office Building, 725 17th Street, NW, Washington, DC 20503; (202) 395-3945. Questions on all other sections of the Circular should be directed to the Office of Federal Financial Management (202) 395-4534.
7. Definitions. Unless otherwise defined in this circular, key terms used in this circular are defined in OMB Circular Nos. A-11 and A-34.
Jacob J.
Lew
Director
Appendices (3)
APPENDIX A
I. RESPONSIBILITIES OF DEPARTMENTS AND AGENCIES
Statutory | Federal
Credit Reform Act of 1990, 2 U.S.C. § 661
Debt
Collection Act of 1982/Debt Collection Improvement Act of
1996, Federal Debt Collection Procedures Act of 1990 Budget and Accounting Act of 1921 Budget and Accounting Act of 1950 Chief Financial Officers Act of 1990 Cash Management Improvement Act Amendments of 1992 |
1. Office of Management and Budget. The Office of Management and Budget (OMB) is responsible for reviewing legislation to establish new credit programs or to expand or modify existing credit programs; monitoring agency conformance with the Federal Credit Reform Act; formulating and reviewing agency credit reporting standards and requirements; reviewing and clearing testimony pertaining to credit programs and debt collection; reviewing agency budget submissions for credit programs and debt collection activities; developing and maintaining the Federal credit subsidy calculator used to calculate the cost of credit programs; formulating and reviewing credit management and debt collection policy; approving agency credit management and debt collection plans; and providing training to credit agencies.
2. Department of the Treasury. The Department of the Treasury (Treasury), acting through the Office of Domestic Finance, works with OMB to develop Federal credit policies and/or reviewing legislation to create new credit programs or to expand or modify existing credit programs. The Department of the Treasury, through its Financial Management Service (FMS), promulgates government-wide debt collection regulations implementing the debt collection provisions of the Debt Collection Improvement Act of 1996 (DCIA). FMS works with the Federal program agencies to identify debt that is eligible for referral to Treasury for cross-servicing and offset, and to establish target dates for referral. Performance measures are established which set annual referral and collection goals. In accordance with the DCIA and other Federal laws, FMS conducts offset of Federal payments, including tax refunds, under the Treasury Offset Program. FMS also provides collection services for delinquent non-tax Federal debts (referred to as cross-servicing), and maintains a private collection agency contract for referral and collection of delinquent debts. Additionally, FMS issues operational and procedural guidelines regarding government-wide credit management and debt collection such as "Managing Federal Receivables" and the "Guide to the Federal Credit Bureau Program." FMS, under its program responsibility for credit and debt management and as an active member of the Federal Credit Policy Working Group, assists in improving credit and debt management activities government-wide.
3. Federal Credit Policy Working Group. The Federal Credit Policy Working Group (FCPWG) is an interagency forum that provides advice and assistance to the Office of Management and Budget (OMB) and Treasury in the formulation and implementation of credit policy. Membership consists of representatives from the Executive Office of the President, the Council of Economic Advisers, the OMB, and the Department of the Treasury. The major credit and debt collection agencies represented include the Departments of Agriculture, Commerce, Education, Health and Human Services, Housing and Urban Development, Interior, Justice, Labor, State, Transportation, Veterans Affairs and the Agency for International Development, the Export-Import Bank, the Federal Deposit Insurance Corporation and the Small Business Administration. Other departments and agencies may be invited to participate in the FCPWG at the request of the Chairperson. The Director of OMB designates the Chairperson of the FCPWG.
4. Department and Agencies. Departments and agencies shall manage credit programs and all non-tax receivables in accordance with their statutory authorities and the provisions of this Circular to protect the Government's assets and to minimize losses in relation to social benefits provided.
- Agencies
shall ensure that:
(1) Federal credit program legislation, regulations, and policies are designed and administered in compliance with the principles of this Circular;
(2) The costs of credit programs covered by the <Federal Credit Reform Act of 1990> are budgeted for and controlled in accordance with the principles of that Act. (Some agencies and programs are expressly exempted from the statute.);
(3) Every effort is made to prevent future delinquencies by following appropriate screening standards and procedures for determination of creditworthiness;
(4) Lenders participating in guaranteed loan programs meet all applicable financial and programmatic requirements;
(5) Informed and cost effective decisions are made concerning portfolio management, including full consideration of contracting out for servicing or selling the portfolio;
(6) The full range of available techniques are used, such as those found in the <Federal Claims Collection Standards> and <Treasury regulations>, as appropriate, to collect delinquent debts, including demand letters, administrative offset, salary offset, tax refund offset, private collection agencies, cross-servicing by Treasury, administrative wage garnishment, and litigation;
(7) Delinquent debts are written-off as soon as they are determined to be uncollectible; and
(8) Timely and accurate financial management and performance data are submitted to OMB and the Department of the Treasury so that the Government's credit management and debt collection programs and policies can be evaluated.
- In
order to achieve these objectives, agencies shall:
(1) Establish, as appropriate, boards to coordinate credit management and debt collection activities and to ensure full consideration of credit management and debt collection issues by all interested and affected organizations. Representation should include, but not be limited to, the agency Chief Financial Officer (CFO) and the senior official(s) for program offices with credit activities or non-tax receivables. The Board may seek from the agency's Inspector General, input based on findings and conclusions from past audits and investigations.
(2) Ensure that the statutory and regulatory requirements and standards set forth in this Circular, <Treasury regulations>, and supplementary guidance set forth in the Treasury/FMS <Managing Federal Receivables> are incorporated into agency regulations and procedures for credit programs and debt collection activities;
(3)Propose new or revised legislation, regulations, and forms as necessary to ensure consistency with the provisions of this Circular;
(4) Submit legislation and testimony affecting credit programs for review under the OMB Circular No. A-19 legislative clearance process, and budget proposals for review under the Circular No. A-11 budget justification process;
(5) Periodically evaluate Federal credit programs to assure their effectiveness in achieving program goals;
(6) Assign to the agency CFO, in accordance with the <Chief Financial Officers Act of 1990>, responsibility for directing, managing, and providing policy guidance and oversight of agency financial management personnel, activities, and operations, including the implementation of asset management systems for credit management and debt collection;
(7) Prepare, as part of the agency CFO Financial Management 5-Year Plan, a Credit Management and Debt Collection Plan for effectively managing credit extension, account servicing, portfolio management and delinquent debt collection. The plan must ensure agency compliance with the standards in this Circular; and
(8) Ensure that data in loan applications and documents for individuals are managed in accordance with the <Privacy Act of 1974>, as amended by the <Computer Matching and Privacy Protection Act of 1988>, and the <Right to Financial Privacy Act of 1978, as amended>. The Privacy Act of 1974 does not apply to loans and debts of commercial organizations.
II. BUDGET AND LEGISLATIVE POLICY FOR CREDIT PROGRAMS
Federal credit assistance should be provided only when it is necessary and the best method to achieve clearly specified Federal objectives. Use of private credit markets should be encouraged, and any impairment of such markets or misallocation of the nation's resources through the operation of Federal credit programs should be minimized.
1. Program Review.
REFERENCES:
Statutory | Federal Credit Reform Act of 1990, 2 U.S.C. § 661 |
Guidance | OMB Circular No. A-11 |
Proposals submitted to OMB for new programs and for reauthorizing, expanding, or significantly increasing funding for existing credit programs should be accompanied by a written review which examines, at a minimum, the following factors:
- The Federal
objectives to be achieved, including:
(1) Whether the credit program is intended to:
(a) Correct a capital market imperfection, which should be defined; and/or (b) Subsidize borrowers or other beneficiaries, who should be identified, or encourage certain activities, which should be specified.
(2) Why they cannot be achieved without Federal credit assistance, including:
(a) A description of existing and potential private sources of credit by type of institution and the availability and cost of credit to borrowers; and
(b) An explanation as to whether and why these private sources of financing and their terms and conditions must be supplemented and subsidized.
- The justification
for use of a credit subsidy. The review should provide an explanation
of why a credit subsidy is the most efficient way of providing
assistance, including how it provides assistance in overcoming
capital market imperfections, how it would assist the identified
borrowers or beneficiaries or would encourage the identified
activities, and why it would be preferable to other forms of
assistance such as grants or technical assistance.
- The estimated
benefits of the program or program change. The review should
estimate or, when the program exists, measure the benefits expected
from the program or program change, including the amount by which
the distribution of credit is expected to be altered and the
favored activity is expected to increase. Information on conducting
a cost-benefit analysis can be found in <OMB Circular No. A-94>.
- The effects
on private capital markets. The review should estimate the extent
to which the program substitutes directly or indirectly for private
lending, and analyze any elements of program design that encourage
and supplement private lending activity, with the objective that
private lending is displaced to the smallest degree possible
by agency programs.
- The estimated
subsidy level. The review should provide an explicit estimate
of the subsidy, as required by the <Federal Credit Reform Act
of 1990>, and an estimate of the expected annual administrative
costs (including extension, servicing, and collection) of the
credit program. If loan assets are to be sold or are to be included
in a prepayment program for programmatic or other reasons, then
the subsidy estimate should include the effects of the loan asset
sales. For guidance on loan asset sales, see the <Debt Collection
Improvement Act of 1996>, <OMB Circular No. A-11>, and
the Treasury/FMS' <Managing Federal Receivables>. Loan asset
sales/prepayment programs must be conducted in accordance with
policies in this Circular and procedures in "Managing Federal
Receivables," including the prohibitions against the financing
of prepayments by tax-exempt borrowing and sales with recourse
except where specifically authorized by statute. The cost of any
guarantee placed on the asset sold requires budget authority.
- The administrative resource requirements. The review should include an examination of the agency's current capacity to administer the new or expanded program and an estimation of any additional resources that would be needed.
2. Form of Assistance.
REFERENCES:
Statutory | Federal
Credit Reform Act of 1990, 2 U.S.C. § 661 Internal Revenue Code (Section 149(b) |
When Federal credit assistance is necessary to meet a Federal objective, loan guarantees should be favored over direct loans, unless attaining the Federal objective requires a subsidy, as defined by the <Federal Credit Reform Act of 1990>, deeper than can be provided by a loan guarantee.
- Loan
guarantees may provide several advantages over direct loans. These
advantages include: private sector credit servicing (which tends to be more
efficient), private sector analysis of the borrowers creditworthiness, (which
tends to allocate resources more efficiently), involvement of borrowers
with private sector lenders (which promotes their movement to private credit),
and lower portfolio management costs for agencies.
- Loan guarantees,
by removing part or all of the credit risk of a transaction,
change the allocation of economic resources. Loan guarantees
may make credit available when private financial sources would
not otherwise do so, or they may allocate credit to borrowers
under more favorable terms than would otherwise be granted. This
reallocation of credit may impose a cost on the Government and/or
the economy.
- Direct
loans usually offer borrowers lower interest rates and longer
maturities than loans available from private financial sources,
even those with a Federal guarantee. The use of direct loans,
however, may displace private financial sources and increase
the possibility that the terms and conditions on which Federal
credit assistance is offered will not reflect changes in financial
market conditions. The costs to the Government and the economy
are therefore likely to be greater.
- Direct
or indirect guarantees of tax-exempt obligations are prohibited
under <Section 149(b) of the Internal Revenue Code>. Guarantees
of tax-exempt obligations are an inefficient way of allocating
Federal credit. Assistance to the borrower, through the tax exemption
and the guarantee, provides interest savings to the borrower that
are smaller than the tax revenue loss to the Government. It is
generally thought that the cost to the taxpayer is greater than
the benefit to the borrower. The Internal Revenue Code provides
some exceptions to this requirement; see Section 149(b) of the
Internal Revenue Code for further details.
- To preclude
the possibility that Federal agencies will guarantee tax-exempt
obligations, either directly or indirectly, agencies will:
(1) not guarantee federally tax-exempt obligations;
(2) provide that effective subordination of a direct or guaranteed loan to tax-exempt obligations will render the guarantee void. To avoid effective subordination, the direct or guaranteed loan and the tax-exempt obligation should be repaid using separate dedicated revenue streams or otherwise separate sources of funding, and should be separately collateralized. In addition, the direct or guaranteed loan terms, such as grace periods, repayment schedules, and availability of deferrals, should be consistent with private sector standards to ensure that they do not create effective subordination;
(3) prohibit use of a Federal guarantee as collateral to secure a tax-exempt obligation;
(4) prohibit Federal guarantees of loans funded by tax-exempt obligations; and
(5) prohibit the linkage of Federal guarantees with tax-exempt obligations. For example, such prohibited linkage occurs if the project is unlikely to be financed without the Federal guarantee covering a portion of the cost. In such cases, the Federal guarantee is, in effect, enabling the tax-exempt obligation to be issued, since without the guarantee the project would not be viable to receive any financing. Therefore, the tax-exempt obligation is dependent on and linked to the Federal guarantee.
- Where a large degree of subsidy is justified, comparable to that which would be provided by guaranteed tax-exempt obligations, agencies should consider the use of direct loans.Financial Standards.
REFERENCES:
Statutory | Federal
Credit Reform Act of 1990, 2 U.S.C. § 661 Chief Financial Officers Act of 1990 |
Guidance | OMB
Circular No. A-11; SFFAS 2, OMB Circular No. A-34 |
In accordance with the <Federal Credit Reform Act of 1990>, agencies must analyze and control the risk and cost of their programs. Agencies must develop statistical models predictive of defaults and other deviations from loan contracts. Agencies are required to estimate subsidy costs and to obtain budget authority to cover such costs before obligating direct loans and committing loan guarantees. Specific instructions for budget justification and subsidy cost estimation under the Federal Credit Reform Act of 1990 are provided in <OMB Circular No. A-11>, and instructions for budget execution are provided in <OMB Circular No. A-34>.
Agencies shall follow sound financial practices in the design and administration of their credit programs. Where program objectives cannot be achieved while following sound financial practices, the cost of these deviations shall be justified in agency budget submissions in comparison with expected benefits. Unless a waiver is approved, agencies should follow the financial practices discussed below.
- Lenders
and borrowers who participate in Federal credit programs should
have a substantial stake in full repayment in accordance with the loan
contract.
(1) Private lenders who extend credit that is guaranteed by the Government should bear at least 20 percent of the loss from a default. Loan guarantees that cover 100 percent of any losses on a loan encourage private lenders to exercise less caution than they otherwise would in evaluating loan requests. The level of guarantee should be no more than necessary to achieve program purposes. Loans for borrowers who are deemed to pose less of a risk should receive a lower guarantee.
(2) Borrowers should have an equity interest in any asset being financed with the credit assistance, and business borrowers should have substantial capital or equity at risk in their business (see Section III.A.3.b for additional discussion).
(3) Programs in which the Government bears more than 80 percent of any loss should be periodically reviewed to determine whether the private sector has become able to bear a greater share of the risk. - Agencies
should establish interest and fee structures for direct loans
and loan guarantees and should review these structures at least
annually. Documentation of the performance of these annual reviews
for credit programs is considered sufficient to meet the review
requirement described in <Section 902 (a) 8 of the Chief Financial
Officers Act of 1990>.
(1)Interest and fees should be set at levels that minimize default and other subsidy costs, of the direct loan or loan guarantee, while supporting achievement of the program's policy objectives.
(2) Agencies must request an appropriation in accordance with the Federal Credit Reform Act of 1990 for default and other subsidy costs not covered by interest and fees.
(3) Unless inconsistent with program purposes, and where authorized by law, riskier borrowers should be charged more than those who pose less risk. In order to avoid an unintended additional subsidy to riskier borrowers within the eligible class and to support the extension of credit to those riskier borrowers, programs that, for public policy purposes, do not adhere to this guideline, should justify the extra subsidy conveyed to the higher-risk borrowers in their annual budget submissions to OMB.
- Contractual
agreements should include all covenants and restrictions (e.g.,
liability insurance) necessary to protect the Federal Government's
interest.
(1) Maturities on loans should be shorter than the estimated useful economic life of any assets financed.
(2) The Government's claims should not be subordinated to the claims of other creditors, as in the case of a borrower's default on either a direct loan or a guaranteed loan. Subordination increases the risk of loss to the Government, since other creditors would have first claim on the borrower's assets.
- In order
to minimize inadvertent changes in the amount of subsidy, interest
rates to be charged on direct loans and any interest supplements
for guaranteed loans should be specified by reference to the
market rate on a benchmark Treasury security rather than as an
absolute level. A specific fixed interest rate should not be
cited in legislation or in regulation, because such a rate could
soon become outdated, unintentionally changing the extent of
the subsidy.
(1) The benchmark financial market instrument should be a marketable Treasury security with a similar maturity to the direct loans being made or the non-Federal loans being guaranteed. When the rate on the Government loan is intended to be different than the benchmark rate, it should be stated as a percentage of that rate. The benchmark Treasury security must be cited specifically in agency budget justifications.
(2) Interest rates applicable to new loans should be reviewed at least quarterly and adjusted to reflect changes in the benchmark interest rate. Loan contracts may provide for either fixed or floating interest rates.
- Maximum
amounts of direct loan obligations and loan guarantee commitments
should be specifically authorized in advance in annual appropriations
acts, except for mandatory programs exempt from the appropriations
requirements under <Section 504(c) of the Federal Credit Reform
Act of 1990>.
- Financing
for Federal credit programs should be provided by Treasury in
accordance with the Federal Credit Reform Act of 1990. Guarantees
of the timely payment of 100 percent of the loan principal and
interest against all risk create a debt obligation that is the
credit risk equivalent of a Treasury security. Accordingly, a
Federal agency other than the Department of the Treasury may
not issue, sell, or guarantee an obligation of a type that is
ordinarily financed in investment securities markets, as determined
by the Secretary of the Treasury, unless the terms of the obligation
provide that it may not be held by a person or entity other than
the Federal Financing Bank (FFB) or another Federal agency. In
exceptional circumstances, the Secretary of the Treasury may
waive this requirement with respect to obligations that the Secretary
determines: (1) are not suitable for investment for the FFB because
of the risks entailed in such obligations; or (2) are, or will
be, financed in a manner that is least disruptive of private
finance markets and institutions; or (3) are, or will be, based
on the Secretary's consultation with OMB and the guaranteeing
agency, financed in a manner that will best meet the goals of
the program. The benefits of using the FFB must not expand the
degree of subsidy.
- Federal loan contracts should be standardized where practicable. Private sector documents should be used whenever possible, especially for loan guarantees.
4. Implementation.
Statutory | Federal
Credit Reform Act of 1990, 2 U.S.C. § 661 Government Performance and Results Act of 1993 |
Guidance | OMB Circular No. A-11; OMB Circular No. A-19 |
The provisions of this Section II will be implemented through the <OMB Circular No. A-19> legislative review process and the <OMB Circular No. A-11> budget justification and submission process. For accounting standards for Federal credit programs, see <Accounting for Direct Loans and Loan Guarantees, Statement of Federal Financial Accounting Standards Number 2>, developed by the Federal Accounting Standards Advisory Board.
- Proposed
legislation on credit programs, reviews of credit proposals made
by others, and testimony on credit activities submitted by agencies
under the OMB Circular No. A-19 legislative review process should
conform to the provisions of this Circular.
Whenever agencies propose provisions or language not in conformity with the policies of this Circular, they will be required to request in writing that OMB waive the requirement. The request will be submitted on a standard waiver request form, available from OMB. Such requests will identify the waiver(s) requested, and will state the reasons for the request and the time period for which the exception is required. Exceptions, when allowed, will ordinarily be granted only for a limited time in order to allow for an evaluation by OMB. The waiver request form should be submitted to the OMB examiner with primary responsibility for the account.
- A checklist
for reviews of legislative and budgetary proposals is included
as Appendix B to this Circular. Agencies should use the model bill language
provided in Appendix C in developing and reviewing legislation unless OMB
has approved the use of alternative language that includes the same substantive
elements.
- Every
four years, or more often at the request of the OMB examiner
with primary responsibility for the account, the agency's annual
budget submission (required by <OMB Circular No. A-11, Section 15.2>)
should include:
(1) A plan for periodic, results-oriented evaluations of the effectiveness of the program, and the use of relevant program evaluations and/or other analyses of program effectiveness or causes of escalating program costs. A program evaluation is a formal assessment, through objective measurement and systematic analysis, addressing the manner and extent to which credit programs achieve intended objectives. This information should be contained in agencies' annual performance plans submitted to OMB. (For further detail on program evaluation, refer to the Government Performance and Results Act of 1993 (GPRA) and related guidance);
(2) A review of the changes in financial markets and the status of borrowers and beneficiaries to verify that continuation of the credit program is required to meet Federal objectives, to update its justification, and to recommend changes in its design and operation to improve efficiency and effectiveness; and
(3) Proposed changes to correct those cases where existing legislation, regulations, or program policies are not in conformity with the policies of this Section II. When an agency does not deem a change in existing legislation, regulations, or program policies to be desirable, it will provide a justification for retaining the non-conformance.
III. CREDIT MANAGEMENT AND EXTENSION POLICY
REFERENCES:
Statutory | 31 U.S.C. § 3720B, 18 U.S.C. § 1001, 31 U.S.C. § 7701(d) |
Regulatory | 31 C.F.R. Part 285.13, Executive Order 13,109, 61 Federal Register 51,763 |
Guidance | Treasury/FMS "Managing Federal Receivables," "Treasury Report on Receivables (TROR)," and "Guide to the Federal Credit Bureau Program" |
1. Applicant Screening.
- Program
Eligibility. Federal credit granting agencies and private
lenders in guaranteed loan programs, shall determine whether applicants
comply with statutory, regulatory, and administrative eligibility
requirements for loan assistance. If it is consistent with program
objectives, borrowers should be required to certify and document
that they have been unable to obtain credit from private sources.
In addition, application forms must require the borrower to certify
the accuracy of information being provided. (False information
is subject to penalties under <18 U.S.C.§ 1001>.)
- Delinquency
on Federal Debt. Agencies should determine if the applicant
is delinquent on any Federal debt, including tax debt. Agencies
should include a question on loan application forms asking applicants
if they have such delinquencies. In addition, agencies and guaranteed
loan lenders, shall use credit bureaus as a screening tool. Agencies
are also encouraged to use other appropriate databases, such as
the Department of Housing and Urban Development's Credit Alert
Interactive Voice Response System <CAIVRS> to identify delinquencies
on Federal debt.
Processing of applications shall be suspended when applicants are delinquent on Federal tax or <non-tax debts, including judgment liens against property for a debt to the Federal Government, and are therefore not eligible to receive Federal loans, loan guarantees or insurance. (See <31 U.S.C. § 3720B> regarding non-tax debts.) This provision does not apply to disaster loans. Agencies should review and comply with <31 U.S.C. § 3720B> and <31 C.F.R. 285.13> before extending credit. Processing should continue only when the debtor satisfactorily resolves the debts (e.g., pays in full or negotiates a new repayment plan).
- Creditworthiness.
Where creditworthiness is a criterion for loan approval, agencies
and private lenders shall determine if applicants have the ability
to repay the loan and a satisfactory history of repaying debt.
Credit reports and supplementary data sources, such as financial
statements and tax returns, should be used to verify or determine
employment, income, assets held, and credit history.
- Delinquent
Child Support. Agencies shall deny Federal financial assistance
to individuals who are subject to administrative offset to collect
delinquent child support payments. See <Executive Order 13,109,
61 Federal Register 51,763 (1996)>. The Attorney General has
issued <Minimum Due Process Guidelines: Denial of Federal Financial
Assistance Pursuant to Executive Order 13,109>, which agencies
shall include in their procedures or regulations promulgated for
the purpose of denying Federal financial assistance in accordance
with Executive Order 13,109.
- Taxpayer Identification Number. Pursuant to <31 U.S.C. § 7701(d)>, agencies must obtain the taxpayer identification number (TIN) of all persons doing business with the agency. All agencies and lenders extending credit shall require the applicant or borrower to supply a TIN as a prerequisite to obtaining credit or assistance.
2. Loan Documentation. Loan origination files should contain loan applications, credit bureau reports, credit analyses, loan contracts, and other documents necessary to conform to private sector standards for that type of loan. Accurate and complete documentation is critical to providing proper servicing of the debt, pursuing collection of delinquent debt, and in the case of guaranteed loans, processing claim payments. Additional information on documentation requirements is available in the supplement to the Treasury Financial Manual <Managing Federal Receivables>.
3. Collateral Requirements. For many types of loans, the Government can reduce its risk of default and potential losses through well managed collateral requirements.
- Appraisals
of Real Property. Appraisals of real property serving as
collateral for a direct or guaranteed loan must be conducted in
accordance with the following guidelines:
(1) Agencies should require that all appraisals be consistent with the <Uniform Standards of Professional Appraisal Practice>, promulgated by the Appraisal Standards Board of the Appraisal Foundation. Agencies shall prescribe additional appraisal standards as appropriate.
(2) Agencies should ensure that a State licensed or certified appraiser prepares an appraisal for all credit transactions over $100,000 ($250,000 for business loans). (This does not include loans with no cash out and those transactions where the collateral is not a major factor in the decision to extend credit). Agencies shall determine which of these transactions, because of the size and/or complexity, must be performed by a State licensed or certified appraiser. Agencies may also designate direct or guaranteed loan transactions under $100,000 ($250,000 for business loans) that require the services of a State licensed or certified appraiser.
- Loan
to Value Ratios. In some credit programs, the primary purpose
of the loan is to finance the acquisition of an asset, such as
a single family home, which then serves as collateral for the
loan. Agencies should ensure that borrowers assume an equity interest
in such assets in order to reduce defaults and Government losses.
Federal agencies should explicitly define the components of the
loan to value ratio (LTV) for both direct and guaranteed loan
programs. Financing should be limited by not offering terms (including
the financing of closing costs) that result in an LTV equal to
or greater than 100 percent. Further, the loan maturity should
be shorter than the estimated useful economic life of the collateral.
- Liquidation
of Real Property Collateral for Guaranteed Loans. In general,
it is not in the Federal Government's financial interest to assume
the responsibility for managing and disposing of real property
serving as collateral on defaulted guaranteed loans. Private lenders
should be required to liquidate, through litigation if necessary,
any real property collateral for a defaulted guaranteed loan before
filing a default claim with the credit granting agency.
- Asset Management Standards and Systems. Agencies should establish policies and procedures for the acquisition, management, and disposal of real property acquired as a result of direct or guaranteed loan defaults. Agencies should establish inventory management systems to track all costs, including contractual costs, of maintaining and selling property. Inventory management systems should also generate management reports, provide controls and monitoring capabilities, and summarize information for the Office of Management and Budget and the Department of the Treasury. (See <Treasury Report on Receivables>).
B. MANAGEMENT OF GUARANTEED LOAN LENDERS AND SERVICERS
REFERENCES:
Guidance | Treasury/FMS "Managing Federal Receivables" |
1. Lender Eligibility.
- Participation
Criteria. Federal credit granting agencies shall establish
and publish in the Federal Register specific eligibility criteria
for lender participation in Federally guaranteed loan programs.
These criteria should include:
(1) Requirements that the lender is not currently debarred/suspended from participation in a Government contract or delinquent on a Government debt;
(2) Qualification requirements for principal officers and staff of the lender;
(3) Fidelity/surety bonding and/or errors and omissions insurance with the Federal Government as a loss payee, where appropriate, for new or non-regulated lenders or lenders with questionable performance under Federal guarantee programs;
(4) Financial and capital requirements for lenders not regulated by a Federal financial institution regulatory agency, including minimum net worth requirements based on business volume.
- Review
of Eligibility. Agencies shall review and document a lender's
eligibility for continued participation in a guaranteed loan program
at least every two years. Ideally, these reviews should be conducted
in conjunction with on-site reviews of lender operations (see
B.3) or other required reviews, such as renewal of a lender agreement
(see B.2). Lenders not meeting standards for continued participation
should be decertified. In addition to the participation criteria
above, guarantor agencies should consider lender performance as
a critical factor in determining continued eligibility for participation.
- Fees.
When authorized and appropriated for such purposes, agencies should
assess non-refundable fees to defray the costs of determining
and reviewing lender eligibility.
- Decertification.
Guarantor agencies should establish specific procedures to decertify
lenders or take other appropriate action any time there is:
(1) Significant and/or continuing non-conformance with agency standards; and/or
(2) Failure to meet financial and capital requirements or other eligibility criteria.
Agency procedures should define the process and establish timetables by which decertified lenders can apply for reinstatement of eligibility for Federal guaranteed loan programs.
- Loan Servicers. Lenders transferring and/or assigning the right to service guaranteed loans to a loan servicer should use only servicers meeting applicable standards set by the Federal guarantor agency. Where appropriate, agencies may adopt standards for loan servicers established by a Government Sponsored Enterprise (GSE) or a similar organization (e.g., Government National Mortgage Association for single family mortgages) and/or may authorize lenders to use servicers that have been approved by a GSE or similar organization.
2. Lender Agreements. Agencies should enter into written agreements with lenders that have been determined to be eligible for participation in a guaranteed loan program. These agreements should incorporate general participation requirements, performance standards and other applicable requirements of this Circular. Agencies are encouraged, where not prohibited by authorizing legislation, to set a fixed duration for the agreement to ensure a formal review of the lender eligibility for continued participation in the program.
- General
Participation Requirements.
(1) Requirements for lender eligibility, including participation criteria, eligibility reviews, fees, and decertification (see Section 1, above);
(2) Agency and lender responsibilities for sharing the risk of loan defaults (see Section II.3. a.(1)); and, where feasible
(3) Maximum delinquency, default and claims rates for lenders, taking into account individual program characteristics.
- Performance
Standards. Agencies should include due diligence requirements
for originating, servicing, and collecting loans in their lender
agreements. This may be accomplished by referencing agency regulations
or guidelines. Examples of due diligence standards include collection
procedures for past due accounts, delinquent debtor counseling
procedures and litigation to enforce loan contracts.
Agencies should ensure, through the claims review process, that lenders have met these standards prior to making a claim payment. Agencies should reduce claim amounts or reject claims for lender non-performance.
- Reporting
Requirements. Federal credit granting agencies should require
certain data to monitor the health of their guaranteed loan portfolios,
track and evaluate lender performance and satisfy OMB, Treasury,
and other reporting requirements which include the <Treasury
Report on Receivables (TROR)>. Examples of these data which
agencies must maintain include:
(1) Activity Indicators -- number and amount of outstanding guaranteed loans at the beginning and end of the reporting period and the agency share of risk; number and amount of guaranteed loans made during the reporting period; and number and amount of guaranteed loans terminated during the period.
(2) Status Indicators -- a schedule showing the number and amount of past due loans by "age" of the delinquency, and the number and amount of loans in foreclosure or liquidation (when the lender is responsible for such activities).
Agencies may have several sources for such data, but some or all of the information may best be obtained from lenders and servicers. Lender agreements should require lenders to report necessary information on a quarterly basis (or other reporting period based on the level of lending and payment activity).
- Loan Servicers. Lender agreements must specify that loan servicers must meet applicable participation requirements and performance standards. The agreement should also specify that servicers acquiring loans must provide any information necessary for the lender to comply with reporting requirements to the agency. Servicers may not resell the loans except to qualified servicers.
3. Lender and Servicer Reviews. To evaluate and enforce lender and servicer performance, agencies should conduct on-site reviews. Agencies should summarize reviews findings in written reports with recommended corrective actions and submit them to agency review boards. (See Section I.4.b.(1).)
Reviews should be conducted biennially where possible; however, agencies should conduct annual on-site reviews all lenders and servicers with substantial loan volume or whose:
- Financial
performance measures indicate a deterioration in their guaranteed
loan portfolio;
- Portfolio
has a high level of defaults for guaranteed loans less than one
year old;
- Overall
default rates rise above acceptable levels; and/or
- Poor performance
results in collecting monetary penalties or an abnormally high
number of reduced or rejected claims.
Agencies are encouraged to develop a lender/servicer classification system which assigns a risk rating based on the above factors. This risk rating can be used to establish priorities for on-site reviews and monitor the effectiveness of required corrective actions.
Reviews should be conducted by guarantor agency program compliance staff, Inspector General staff, and/or independent auditors. Where possible, agencies with similar programs should coordinate their reviews to minimize the burden on lenders/servicers and maximize use of scarce resources. Agencies should also utilize the monitoring efforts of GSEs and similar organizations for guaranteed loans that have been <"pooled">.
4. Corrective Actions. If a review indicates that the lender/servicer is not in conformance with all program requirements, agencies should determine the seriousness of the problem. For minor non-compliance, agencies and the lender or servicer should agree on corrective actions. However, agencies should establish penalties for more serious and frequent offenses. Penalties may include loss of guarantees, reprimands, probation, suspension, and decertification.
IV. MANAGING THE FEDERAL GOVERNMENT'S RECEIVABLES
Agencies must service and collect debts, including defaulted guaranteed loans they have acquired, in a manner that best protects the value of the assets. Mechanisms must be in place to collect and record payments and provide accounting and management information for effective stewardship. Agencies should collect data on the status of their portfolios on a monthly basis although they are only required to report quarterly. These servicing activities can be carried out by the agency, or by third parties (such as private lenders or guaranty agencies), or a contract with a private sector firm. Unless Otherwise exempt, the <Debt Collection Improvement Act of 1996 (DCIA)>, codified at <31 U.S.C.§ 3711>, requires Federal agencies to transfer any non-tax debt which is over 180 days delinquent to the Department of the Treasury/FMS for debt collection action (31 C.F.R. Part 285). Under certain conditions, it may be advantageous to sell loans or other debts to avoid the necessity of debt servicing.
1. Accounting and Financial Reporting.
REFERENCES:
Statutory | DCA, Chief Financial Officers Act (CFO) of 1990, Government Performance and Results Act, Federal Credit Reform Act of 1990, 31 U.S.C. § 3719, 31 U.S.C. § 3711, 2 U.S.C. § 661 |
Regulatory | 31 C.F.R. Part 285, OMB Circular No. A-127 |
Guidance | JFMIP Standards on Direct and Guaranteed Loans, Instructions for the Treasury Report on Receivables Due from the Public (TROR), Treasury/FMS "Managing Federal Receivables," Federal Accounting Standards Advisory Board - "Accounting for Direct Loans and Loan Guarantees," Statement of Federal Financial Accounting Standards No. 2, as amended," "Amendments to Accounting Standards for Direct Loans and Loan Guarantees," Statement of Federal Financial Accounting Standards No. 18. |
- Accounting
and Financial Reporting Systems. Agencies shall establish
accounting and financial reporting systems to meet the standards
provided in this Circular, <OMB Circular No. A-127, "Financial
Management Systems">, <"JFMIP Standards on Direct and Guaranteed
Loans">, and other government-wide requirements. These systems
shall be capable of accounting for obligations and outlays and
of meeting the <reporting requirements of OMB> and <Treasury>,
including those associated with the <Federal Credit Reform
Act of 1990> and the <Chief Financial Officers (CFO) Act
of 1990>.
- Agency
Reports. Agencies should use comprehensive reports on the
status of loan portfolios and receivables to evaluate management
effectiveness. Agencies shall prepare, in accordance with the
CFO Act and OMB guidance, annual financial statements that include
loan programs and other receivables. Agencies should also collect
data for program performance measures (such as default rates,
purchase rates, recovery rates, subsidy rates [actual vs. projected],
and administrative costs) consistent with the <Government Performance
and Results Act of 1993> (GPRA) and <Federal Credit Reform
Act of 1990>.
Agencies are also required to report periodically to Treasury on the status and condition of their non-tax delinquent portfolio on the <TROR>. Due to a timing difference between the submissions of fiscal year-end data for the TROR, and data used for agency financial statements (the fiscal year-end receivables report is due in November and agency financial statements are not due until February/March of the following year), the data in these two reports may not be identical. Agencies should be able to explain differences and show the relationship of information contained in the two reports, but the reports are not required to reconcile.
2. Loan Servicing Requirements. Agency servicing requirements, whether performed in-house or by another agency or private sector firm, must meet the standards described below and in the Treasury/FMS publication <Managing Federal Receivables>.
REFERENCES:
Statutory | Privacy Act of 1974, Debt Collection Act of 1982 (DCA), Debt Collection Improvement Act of 1996 (DCIA), 31 U.S.C. § 3711 |
Guidance | Treasury/FMS' "Managing Federal Receivables," and the "Guide to the Federal Credit Bureau Program" |
- Documentation.
Approved loan files (or other systems of records) shall contain
adequate and up-to-date information reflecting terms and conditions
of the loan, payment history, including occurrences of delinquencies
and defaults, and any subsequent loan actions which result in
payment deferrals, refinancing, or rescheduling.
- Billing
and Collections. Agencies shall ensure that there is routine
invoicing of payments, and that efficient mechanisms are in place
to collect and record payments. When making payments and where
appropriate, borrowers should be encouraged to use agency systems
established by Treasury which collect payments electronically,
such as pre-authorized debits and credit cards.
- Escrow
Accounts. Agency servicing systems must process tax and insurance
deposits for housing and other long-term real estate loans through
escrow accounts. Agencies should establish escrow accounts at
the time of loan origination and payments for housing and other
long-term real estate loans through an escrow account.
- Referring Account Information to Credit Reporting Agencies. Agency servicing systems must be able to identify and refer debts to credit bureaus in accordance with the requirements of <31 U.S.C. § 3711>. Agencies shall refer all non-tax, non-tariff commercial accounts (current and delinquent) and all delinquent non-tariff and non-tax consumer accounts. Agencies may report current consumer debts as well and are encouraged to do so. The reporting of current data (in addition to any delinquencies) provides a truer picture of indebtedness while simultaneously reflecting accounts that the borrower has maintained in good standing. There is no minimum dollar threshold, i.e., accounts (debts) owed for as low as $5 may be referred to credit reporting agencies. Agencies shall require lenders participating in Federal loan programs to provide information relating to the extension of credit to consumer or commercial credit reporting agencies, as appropriate. For additional information, agencies should refer to Treasury/FMS' <Guide to the Federal Credit Bureau Program>.
3. Asset Resolution
REFERENCES:
Statutory | DCIA,
31 U.S.C. § 3711(i) Federal Credit Reform Act of 1990, 2 U.S.C. § 661 |
Guidance | OMB Circular No. A-11, Section 85.7, OMB Circular No. A-34 |
- The DCIA,
as codified at <31 U.S.C. § 3711(i)> authorizes agencies
to sell any non-tax debt owed to the United States that is more
than 90 days delinquent, subject to the provisions of the <Federal
Credit Reform Act of 1990>. The Administration's budget policy
is that agencies are required to sell any non-tax debts that are
delinquent for more than one year for which collection action
has been terminated, if the Secretary of the Treasury determines
that the sale is in the best interest of the United States Government.
Agencies are required to sell the debts for cash or a combination
of cash and profit participation, if such an arrangement is more
advantageous to the government, and make the sales without recourse.
Loan sales should result in shifting agency staff resources from
servicing to mission critical functions.
Beginning in FY 2000, for programs with $100 million in assets (unpaid principal balance) that are delinquent for more than two years, the agency is expected to dispose of assets expeditiously. (See <OMB Circular No. A-11>.) Agencies may request from OMB, an exception for the following:
(1) Loans to foreign countries and entities;
(2) Loans in structured forbearance, when conversion to repayment status is expected within 24 months or after statutory requirements are met;
(3) Loans that are written off as unenforceable e.g., due to death, disability, or bankruptcy;
(4) Loans that have been submitted to Treasury for offset and are expected to be extinguished within three (3) years;
(5) Loans in adjudication or foreclosure; and
(6) Student loans.
Agencies shall provide to OMB an annual list of loans that are exempted.
- Evaluate
Asset Portfolio. On an annual basis, agencies shall take
steps to evaluate and analyze existing asset portfolios and programs
associated therewith, to determine if there are avenues to:
(1) Improve Credit Management and Recoveries. Improvement in current management, performance, and recoveries of asset portfolios shall be reviewed against current marketplace practices;
(2) Realize Administrative Savings. Analyses of current asset portfolio practices shall include the benefit of transferring all or some portion of the portfolio to the private sector. Agencies shall develop a staffing utilization plan to ensure that when asset sales result in a decreased workload, staff are shifted to priority workload mission critical functions.
(3) Initiate Prepayment. Agencies shall initiate prepayment programs when statutorily mandated or, if upon analysis of an existing asset portfolio practice, it is deemed appropriate. Prepayment programs may be initiated without the approval of OMB. Delinquent borrowers may participate in a prepayment program only if past due principal, interest, and charges are paid in full prior to their request to prepay the balance owed.
- Financial
Asset Services. Agencies shall engage the services of
outside contractors as deemed necessary to assist in its asset
resolution program. Contractors providing various types of asset
services are available through the <General Services Administration's
Multiple Award Schedule for Financial Asset Services> as follows:
(1) Program Financial Advisors;
(2) Transaction Specialists
(3) Due Diligence Contractors;
(4) Loan Service/Asset Managers; and
(5) Equity Monitors/Transaction Assistants.
- Loan Asset Sales Guidelines. OMB and Treasury jointly will update existing guidelines and procedures to implement loan prepayment and loan asset sales. In accordance with the agreed upon procedures, agencies conducting such prepayment and loan asset sales programs will consult with both OMB and Treasury throughout the prepayment and loan asset sales processes to ensure consistency with the agreed upon policies and guidelines. Unless an agency can document from their past experience that the sale of certain types of loan assets is not economically viable, a financial advisor shall be engaged by each agency to conduct a portfolio valuation and to compare pricing options for a proposed prepayment plan or loan asset sale. Based on the financial advisor's report, the agencies will develop a prepayment or loan asset sales schedule and plan, including an analysis of the pricing option selected. As part of the ongoing consultation between OMB, Treasury, and the agencies, prior to proceeding with their prepayment or loan asset sales, the agencies will submit their final prepayment or loan asset sales plans and proposed pricing options to OMB and Treasury for review in order to ensure that any undue cost to the Government or additional subsidy to the borrower is avoided. The agency Chief Financial Officer will certify that an agency loan prepayment and loan asset sales program is in compliance with the agreed upon guidelines. See <Asset Sales Guidelines>.
Agencies shall have a fair but aggressive program to recover delinquent debt, including defaulted guaranteed loans acquired by the Federal Government. Each agency will establish a collection strategy consistent with its statutory authority that seeks to return the debtor to a current payment status or, failing that, maximize collection on the debt.
1. Standards for Defining Delinquent and Defaulted Debt
REFERENCES:
Statutory | DCA/DCIA/31 U.S.C. §§ 3701, 3711-3720D |
Regulatory | Federal Claims Collection Standards, 31 C.F.R. Section 900.2(b) |
Guidance | Treasury/FMS' "Managing Federal Receivables" |
The Federal Claims Collections Standards define delinquent debt in general terms. Agency regulations may further define delinquency to meet specific types of debt or program requirements.
- Direct
Loans. Agencies shall consider a direct loan account to be
delinquent if a payment has not been made by the date specified
in the agreement or instrument (including a post-delinquency payment
agreement), unless other satisfactory payment arrangements have
been made.
- Guaranteed
Loans. Loans guaranteed or insured by the Federal Government
are in default when the borrower breaches the loan agreement with
the private sector lender. A default to the Federal Government
occurs when the Federal credit granting agency repurchases the
loan, pays a loss claim or pays reinsurance on the loan. Prior
to establishing a receivable on the agency financial records,
each agency must consider statutory and regulatory authority applicable
to the debt in order to determine if the agency has a legal right
to subject the debt to the collection provisions of this Circular.
- Other Debt. Overpayments to contractors, grantees, employees, and beneficiaries; fines; fees; penalties; and other debts are delinquent when the debtor does not pay or resolve the debt by the date specified in the agency's initial written demand for payment (which generally should be within 30 days from the date the agency mailed notification of the debt to the debtor).
2. Administrative Collection of Debts.
REFERENCES:
Statutory | 15 U.S.C. § 1673(a)(2), 31 U.S.C. § 3701, §§ 3711-3720E, 26 U.S.C. § 6402, 5 U.S.C. § 5514, Fair Debt Collection Practices Act |
Regulatory | 31 C.F.R. Part 285, Federal Claims Collection Standards, 31 C.F.R. Part 901, Federal Claims Collections Standards, 5 C.F.R. 550 Part K, 26 C.F.R. 301.6402-1 through 7, Federal Acquisitions Regulations, Subpart 32.6 |
Guidance | Treasury/FMS "Managing Federal Receivables" and FMS Cross-servicing/Offset Guidance Documents, Treasury's/FMS' "Guide to the Federal Credit Bureau Program" |
Agencies shall promptly act on the collection of delinquent debts, using all available collection tools to maximize collections. Agencies shall transfer debts delinquent 180 days or more to the Treasury/FMS or Treasury-designated debt collection centers for further collection actions and resolution. Exceptions to this requirement (e.g., the debt has been referred for litigation) can be found in <31 U.S.C.§ 3711> and <31 C.F.R. Part 285.12(d)>.
- Collection
Strategy. Agencies shall maintain an accurate and timely
reporting system to identify and monitor delinquent receivables.
Each agency shall develop a systematic process for the collection
of delinquent accounts. Collection strategies shall take full
advantage of available collection tools while recognizing program
needs and statutory authority.
- Collection
Tools for Debts Less than 180 Days Delinquent. Agencies may
use the following collection tools when the debt is fewer than
180 days delinquent:
(i) Demand Letters. As soon as an account becomes delinquent, agencies should send demand letters to the debtor. The demand letter must give the debtor notice of each form of collection action and type of financial penalty the agency plans to use. Additional demand letters may be sent if necessary. See <31 U.S.C.§ 3711> <31 C.F.R. Parts 285 and 901.2>.
For consumer accounts, the first demand letter or initial billing notice should include the 60 day notification requirement of the agency's intent to refer to a credit bureau. Once the 60 day period has passed, the agency should initiate reporting if the account has not been resolved. This will also enable uninterrupted reporting to credit bureaus by cross-servicing agencies. The 60 day notification of intent to refer to a credit bureau is not required for commercial accounts. (See Treasury/FMS' <Guide to the Federal Credit Bureau Program>.)
(ii) Internal Offset. If the agency that is owed the debt also makes payments to the debtor, the agency may use internal offset to the extent permitted by that agency's statutes and regulations and the common law. Delinquent debts owed by an agency's employees may be offset in accordance with statutes and regulations administered by the Office of Personnel Management. See <OPM regulations and statutes>.
(iii) Treasury Offset Program. Agencies may collect delinquent debt, which is less than 180 days delinquent, by referring those debts to Treasury/FMS in order to offset Federal payments due to the debtor. Payments, which Treasury will offset, include certain benefit payments, federal retirement payments, salaries, vendor payments and tax refunds. <31 U.S.C. Section 3716>, <31 U.S.C. § 3720A>, <31 C.F.R. Part 285>,< 26 C.F.R. 301.6402>, <31 C.F.R. Chapter II, Part 901.3>, and, <Federal Acquisition Regulations Subpart 32.6>. If a Federal payment has not yet been initiated in the Treasury Offset Program, agencies may request that the paying agency perform the offset.
(iv) Administrative Wage Garnishment. Agencies have the authority to administratively garnish the wages of delinquent debtors in order to recover delinquent debt. The maximum garnishment for any one debt is 15% of disposable pay. Multiple garnishments from all sources against one debtor's wages may not exceed 25% of disposable pay of an individual. <31 U.S.C. § 3720D>, <31 C.F.R. Part 285.11> and 15 U.S.C. § 1673(a)(2).
(v) Contracting with Private Collection Agencies. Treasury has contracted with private collection agencies that may be used by Federal agencies to provide assistance in the recovery of delinquent debt owed to the Government. <31 U.S.C. § 3711>, <31 U.S.C. § 3718>, <31 C.F.R. Parts 285, and 901>, <Fair Debt Collection Practices Act >. Agencies may also transfer debts to Treasury prior to 180 days for the purpose of referral to private collection agencies.
(vi) Treasury Cross-Servicing. Agencies may transfer debts to Treasury for full servicing at any time after the due process requirements. (See <31 C.F.R. Part 285>.)
- Collection
of Debts Which are Over 180 Days Delinquent. This paragraph
sets forth Treasury's collection procedures for debts which are
over 180 days delinquent.
(i) Treasury Offset Program. The DCIA requires that all agencies recover debt delinquent more than 180 days by referring those debts to the Treasury for offset of tax refunds and other Federal payments. Agencies must refer all accounts for offset in accordance with guidance provided by the Department of the Treasury/FMS. <Federal Claims Collection Standards>, <31 U.S.C. § 3716>, <31 U.S.C. § 3720A> and <31 C.F.R. Part 285>. The following types of offset are undertaken in the Treasury Offset Program (TOP):
(1) Tax Refund Offset; (ii) Cross-Servicing. The DCIA requires that all debts owed to agencies which are more than 180 days delinquent shall be transferred to Treasury/FMS or a Treasury-designated debt collection center for servicing. The DCIA contains provisions and requirements for exempting certain classes of debts from being transferred for servicing <www.treas.fms.gov/debt>.(See <31 U.S.C. § 3711>, and <31 C.F.R. Part 285>.) Once debts are transferred to Treasury, agencies must cease all collection activities other than maintaining accounts for the Treasury Offset Program.
(2) Vendor Offset;
(3) Federal Retirement Offset;
(4) Salary Offset;
(5) Benefit Offset (At the time of publication, benefit payments have not been incorporated into the program. Benefit payments, such as Social Security Administration (SSA), Black Lung and Railroad Retirement Benefits (RRB) will be added in the future.); and
(6) Other Federal payments as allowed by law (as such payments are allowed into the program).
Once Treasury has received a debt for servicing, the appropriate debt collection actions will be taken. These actions may include sending demand letters; phone calls to delinquent debtors; credit bureau reporting; referring debtors to the Treasury Offset Program; referring debtors to private collection agencies; administrative wage garnishment; and any other available debt collection tool.
3. Referrals to the Department of Justice.
A. Referral for Litigation
REFERENCES:
Statutory | 31 U.S.C. § 3711, 28 U.S.C. §§ 3001, 3002(1) |
Regulatory | 31 C.F.R. Part 904, Federal Claims Collection Standards |
Guidance | Department of the Treasury/FMS "Litigation Referral Process Handbook," and "Managing Federal Receivables," Appendix 8 |
Agencies, including Treasury/FMS or Treasury-designated debt collection centers, shall refer delinquent accounts to the Department of Justice, or use other litigation authority that may be available, as soon as there is sufficient reason to conclude that full or partial recovery of the debt can best be achieved through litigation. Referrals to Justice should be made in accordance with the <Federal Claims Collection Standards>. If the debtor does not come forward with a voluntary payment after the claim has been referred for litigation, a lawsuit shall be initiated promptly.
- In consultation
with the Department of Justice, agencies shall establish a system
to account for: (a) claims referred to Justice, and (b) claims
closed by Justice and returned to the respective agencies.
- Agencies
shall accelerate claim referrals to the Department of Justice
in those districts where the Department of Justice contracts
with private law firms for debt collection.
- Agencies
shall stop the use of any collection activities including TOP
and refrain from further contact with the debtor once a claim
has been referred to the Department of Justice, unless the Department
of Justice agrees to allow the debtor(s) to remain in TOP for
offset while they pursue other legal remedies.
- Agencies
shall promptly notify the Department of Justice of any payments
received on a debtor's account after referral of the claim for
litigation.
- The Department of Justice shall account to agencies for monies or property collected on claims referred by the agencies.
B. Referral for Approval of Compromise Offer
REFERENCES:
Statutory | 31 U.S.C. § 3711 |
Regulatory | 31 C.F.R. Part 902, Federal Claims Collection Standards |
Guidance | Treasury/FMS' "Managing Federal Receivables" |
Agencies may compromise a debt within their jurisdiction when the principal balance of the debt is less than $100,000 (or any higher amount authorized by the U.S. Attorney General). Unless otherwise provided by law, when the principal balance of the debt is greater than $100,000 (or any higher amount authorized by the U.S. Attorney General), the compromise authority rests with the Department of Justice. <31 C.F.R. Part 902.>
C. Referral for Approval to Terminate Collection Activity
REFERENCES:
Statutory | 31 U.S.C. § 3711 |
Regulatory | 31 C.F.R. Part 902, Federal Claims Collection Standards |
Guidance | Treasury/FMS' "Managing Federal Receivables" |
Agencies may terminate collection on a debt within their jurisdiction when the principal balance of the debt is less than $100,000 (or any higher amount authorized by the U.S. Attorney General). Unless otherwise provided by law, when the principal balance of the debt is greater than $100,000 (or any higher amount authorized by the U.S. Attorney General), the authority to terminate rests with the Department of Justice. (See <31 C.F.R. Part 902>.)
4. Interest, Penalties and Administrative Costs.
REFERENCES:
Statutory | 31 U.S.C. § 3717 |
Regulatory | Federal Claims Collection Standards, 31 C.F.R. Part 901.9 |
Guidance | Treasury's "Managing Federal Receivables," Chapter 4 |
Interest, penalties and administrative costs should be added to all debts unless a specific statute, regulation, loan agreement, contract, or court order prohibits such charges or sets criteria for their assessment. Agencies shall assess late payment interest on delinquent debts. Further, agencies shall assess a penalty charge of not more than six percent (6%) per year for failure to pay a debt more than ninety (90) days past due, unless a statute, regulation required by statute, loan agreement, or contract prohibits charging interest or assessing charges or explicitly fixes the interest rate or charges. (See <31 U.S.C. § 3717(e) and (g)>). A debt is delinquent when the scheduled payment is not paid in full by the payment due date contained in the initial demand letter or by the date specified in the applicable agreement or instrument. Agencies shall assess administrative costs to cover the cost of processing and handling delinquent debt. Agencies must adjust the interest rate on delinquent debt to conform with the rate established by a U.S. Court when a judgment has been obtained.
5. Termination of Collection, Write-Off, Use of Currently Not Collectible (CNC), and Close- Out.
REFERENCES:
Statutory | 31 U.S.C. § 3711; 26 C.F.R Part 1. 6050P-O, 26 C.F.R Part 1. 6050P-1 |
Regulatory | 31 C.F.R. Part 903 Federal Claims Collection Standards, 26 C.F.R. Part 1.6050P-1 |
Guidance | FCPWG Final Report on Write-off Policy, Dated 12/15/98, Treasury/FMS "Managing Federal Receivables" |
All debt must be adequately reserved for in the allowance account. All write-offs must be made through the allowance account. Under no circumstances are debts to be written off directly to expense.
Generally, write-off is mandatory for delinquent debt older than two years unless documented and justified to OMB in consultation with Treasury. Once the debt is written-off, the agency must either classify the debt as currently not collectible (CNC) or close-out the debt. Cost effective collection efforts should continue, specifically, if an agency determines that continued collection efforts after mandatory write-off are likely to yield higher returns. In such cases the written-off debt is not closed out but classified as CNC. The collection process continues until the agency determines it is no longer cost effective to pursue collection. At that point, the debt should be closed-out.
Under no circumstances should internal controls be compromised by the write-off or reclassification of debt. Very small percentages of debt older than two years can frequently result in amounts that, while immaterial to the overall debt and write-off balances, are large enough to pose a risk of fraud and abuse. If collection efforts are on-going then adequate internal controls must be maintained.
In those cases where material collections can be documented to occur after two years, debt cannot be written off until the estimated collections become immaterial.
During the period debts are classified as CNC, agencies should maintain the debt for administrative offset and other collection tools, as described in the <FCCS> until: (1) the debt is paid; (2) the debt is closed out; or (3) all collection actions are legally precluded; or (4) the debt is sold, whichever occurs first. When an agency closes out a debt, the agency must file a <Form 1099C> with the Internal Revenue Service (IRS) and notifiy the debtor in accordance with the Internal Revenue Code <26 U.S.C. § 6050P> and IRS regulations <26 C.F.R. Part 1.6050O-P>. The 1099C reports the uncollectible debt as income to the debtor which may be taxable at the debtor's current tax rate. Reporting the discharge of indebtedness to the IRS results in a potential benefit to the Federal Government, because any payments made to the IRS augment government receipts. Agencies should report closed-out debts on the Treasury Report on Receivables Due from the Public (TROR). Agencies must stop all collection activity, including the sale of debts, once debts are closed out. Agencies must not close out debts which have been sold or are scheduled to be sold.
Note: "Termination" and "suspension of collection" are legal procedures, which are separate and distinct from the accounting procedure of "write-off." Agencies shall consult the <Federal Claims Collection Standards, Part 903> for requirements which must be met prior to terminating or suspending collection (See the attached Write-off/Close-out Process [Flowchart] for Receivables.)
APPENDIX B
Checklist for Credit Program Legislation, Testimony, and Budget Submissions
The following checklist provides guidelines to be followed in reviewing credit program legislation, testimony, and budget submissions.
The checklist is to be used by agencies and OMB in proposing legislation, reviewing credit proposals, and preparing testimony on credit activities. If the proposed provisions or language are not in conformity with the policies of this Circular as listed in these checklists, agencies will be required to request in writing that the Office of Management and Budget modify or waive the requirement. Waiver request forms are available from OMB for this purpose. Such requests will identify the modification(s) or waiver(s) requested, and also will state the reasons for the request and the time period for which the exception is required. Exceptions, when allowed, will ordinarily be granted only for a limited time, in order to allow for continuing review by OMB.
Agencies are to use the checklist in the budget submission process for the evaluation of existing legislation, regulations, or program policies. The OMB program examiner with primary responsibility for the credit account will determine the use of this checklist. Use of the list includes review of changes in financial markets and the status of borrowers and beneficiaries to ensure that Federal objectives require continuation of the credit program. If these policies are found to be not in conformity with the policies of this Circular, agencies will propose changes to correct the inconsistency in their annual budget submission and justification to OMB and the Congress. When an agency does not deem a change in existing legislation, regulations, or policies to be desirable, it will provide a justification for retaining the existing non-conforming legislation or policies in its budget submission to OMB at the request of the budget examiner.
Checklist -- Federal credit program justification should include the following elements:
- Program
title: _______________________
- Form of
Assistance (direct or guarantee): __________________
- Federal
objectives of this program: (II.1.a.)
- Reasons
why Federal credit assistance is the best means to achieve these
objectives: (II.1.a.)
- Any draft
bill establishing a credit program should contain the following:
Authorization to extend direct loans or make loan guarantees subject to the requirements of the <Federal Credit Reform Act of 1990>, as amended.
Authorization and requirement for a subsidy appropriation.
Cap on volume of obligations or commitments. (II.3.e.)
Terms and conditions defined sufficiently and precisely enough to estimate subsidy rate. (State estimated subsidy of this program (rate and dollar amount).) (II.1.e.)
Authorization of administrative expenses.
- Describe
briefly the existing and potential private sources of credit
(and type of institution): (I.1.a.(2)(a)
- Explain
reasons why private sources of financing and their terms and
conditions must be supplemented and subsidized, including:
- to correct a defined capital market imperfection;
- to subsidize identified borrowers or other beneficiaries; and/or
- to encourage
certain specified activities. (II.1.a.(1).
- State
reasons why a federal credit subsidy is the most efficient way
of providing assistance, how it provides assistance in overcoming
market imperfections, and how it assists the identified borrowers
or beneficiaries or encourages the identified activities. (II.1.b.)
- Summarize
briefly the benefits expected from the program. Can the value
of these benefits (or some of these benefits) be estimated in
dollar terms? If so, state the estimate of their value. Further
information on conducting cost-benefit analysis can be found
in
<OMB Circular No. A-94>. (II.1.c.)
- Describe
any elements of program design which encourage and supplement
private lending activity, such that private lending is displaced
to the smallest degree possible by agency programs. (II.1.d.)
- Estimate
the expected administrative (including origination, servicing,
and collection) resource requirements and costs of the credit
program (dollar amounts over next 5 fiscal years). (II.1.f.)
- Prohibitions:
(II.2.c.&d.)
Agencies will not guarantee federally tax-exempt obligations directly or indirectly.
Agencies will not subordinate direct loans to tax-exempt obligations and will provide that effective subordination of guaranteed loans to tax-exempt obligations will render the guarantee void.
Risk sharing: (II.3.a.)- Lenders and borrowers share a substantial stake in full repayment according to the loan contract.
- Private lenders who extend Government guaranteed credit bear at least 20 percent of any potential losses.
- Borrowers deemed to pose less of a risk receive a lower guarantee as a percentage of the total loan amount.
- Borrowers
have an equity interest in any asset being financed by the credit
assistance.
- Interest and fees are set at levels that minimize default and other subsidy costs.
- Interest rates charged to borrowers (or interest supplements) not set at an absolute level, but instead set by reference to the rate (yield) on benchmark Treasury.
Protecting the Government's interest:- Contractual agreements include all covenants and restrictions (e.g., liability insurance) necessary to protect the Federal Government's interest. (II.3.c.)
- Maturities on loans shorter than the estimated useful economic life of any assets financed. (II.3.c.(1))
- The Government's claims on assets not subordinated to the claim of other lenders in the case of a borrower's default. (II.3.c.(2))
- Loan contracts
to be standardized and private sector documents used to the
extent possible. (II.3.f.)
- Describe the methods used to evaluate the program and the results of evaluations that have been made. (II.4.c.(1))
APPENDIX C
Model Bill Language for Credit Programs
A Bill
Be it enacted by the Senate and House of Representatives of the United States of America in Congress assembled,
That, this Act may be cited as " ".
AUTHORIZATION
Sec.2.(a) The Administrator is authorized to make or guarantee loans to ...(Define eligible applicants).
(c[formerly Sec.3,15]) Within the resources and authority available, gross obligations for the principal amount of direct loans offered by the Administrator will not exceed $__________, or the amount specified in appropriations acts for fiscal year _______ and such sums as shall be necessary for each fiscal year thereafter. Commitments to guarantee loans may be made by the Administrator only to the extent that the total loan principal, any part of which is guaranteed, will not exceed $____, or the amount specified in appropriations acts for fiscal year _______ and such sums as shall be necessary for each fiscal year thereafter.
TERMS AND CONDITIONS
Sec.3. Loans made or guaranteed under this Act will be on such terms and conditions as the Administrator may prescribe, except that:
(b) The final maturity of loans made or guaranteed within a period shall not exceed _____ years, or _____percent of the useful life of any physical asset to be financed by the loan, whichever is less as determined by the Administrator.
(c) No Loan guaranteed to any one borrower will exceed 80% of the loss on the loan. Borrowers who are deemed to pose less of a risk will receive a lower guarantee as a percentage of the loan amount.
(d) No loan made or guaranteed will be subordinated to another debt contracted by the borrower or to any other claims against the borrowers in the case of default.
(e) No loan will be guaranteed unless the Administrator determines that the lender is responsible and that adequate provision is made for servicing the loan on reasonable terms and protecting the financial interest of the United States.
(f) No loan will be guaranteed if the income from such loan is excluded form gross income for the purposes of <Chapter 1 of the Internal Revenue Code of 1986>, as amended, or if the guarantee provides significant collateral or security, as determined by the Administrator, for other obligations the income from which is so excluded.
(g) Direct loans and interest supplements on guaranteed loans will be at an interest rate that is set by reference to a benchmark interest rate (yield) on marketable Treasury securities with a similar maturity to the direct loans being made or the non-Federal loans being guaranteed. The minimum interest rate of these loans will be (at) (_____percent above) (no more than ______ percent below) the interest rate of the benchmark financial instrument.
(h) The minimum interest rate of new loans will be adjusted every quarter (month(s)) (weeks) (days) to take account of changes in the interest rate of the benchmark financial instrument. (see
(i) Fees or premiums for loan guarantee or insurance coverage will be set at levels that minimize the cost to the Government (as defined in <Section 502 of the Federal Credit Reform Act of 1990>, as amended) of such coverage, while supporting achievement of the program's objectives. The minimum guarantee fee or insurance premium will be (at) (no more than _____ percent below) the level sufficient to cover the agency's costs for paying all of the estimated costs to the Government of the expected default claims and other obligations. Loan guarantee fees will be reviewed every ____ month(s) to ensure that the fees assessed on new loan guarantees are at a level sufficient to cover the referenced percentage of the agency's most recent estimates of its costs.
(j) Any guarantee will be conclusive evidence that said guarantee has been properly obtained; that the underlying loan qualified for such guarantee; and that, but for fraud or material misrepresentation by the holder, such guarantee will be presumed to be valid, legal, and enforceable.
(k) The Administrator will prescribe explicit standards for use in periodically assessing the credit risk of new and existing direct loans or guaranteed loans. The Administrator must find that there is a reasonable assurance of repayment before extending credit assistance.
(l) New direct loans may not be obligated and new loan guarantees may not be committed except to the extent that appropriations of budget authority to cover their costs are made in advance, as required in <Section 504 of the Federal Credit Reform Act of 1990>, as amended.
Payment of Losses
Sec. 4(a). If, as a result of a default by a borrower under a guaranteed loan, after the holder thereof has made such further collection efforts and instituted such enforcement proceedings as the Administrator may require, the Administrator determines that the holder has suffered a loss, the Administrator will pay to such holder _____ percent of such loss, as specified in the guarantee contract. Upon making any such payment, the Administrator will be subrogated to all the rights of the recipient of the payment. The Administrator will be entitled to recover from the borrower the amount of any payments made pursuant to any guarantee entered into under this Act.
(c) Nothing in this section will be construed to preclude any forbearance for the benefit of the borrower which may be agreed upon by the parties to the guaranteed loan and approved by the Administrator, provided that budget authority for any resulting subsidy costs as defined under the <Federal Credit Reform Act of 1990>, as amended, is available.
(d) Notwithstanding any other provision of law relating to the acquisition, handling, or disposal of property by the United States, the Administrator will have the right in his discretion to complete, recondition, reconstruct, renovate, repair, maintain, operate, or sell any property acquired by him pursuant to the provisions of this Act.