Specialty items

Remember to consider the needs of infants, elderly persons, disabled persons, and pets and to include entertainment and comfort items for children.

• For baby

• For the elderly

• For pets

• Entertainment: books, games, quiet toys and stuffed animals.

It is important for you to be ready, wherever you may be when disaster strikes. With the checklists above you can now put together an appropriate disaster supply kits for your household:

• A disaster supply kit kept in the home with supplies for at least three days;

• Although it is unlikely that food supplies would be cut off for as long as two weeks, consider storing additional water, food, clothing and bedding other supplies to expand your supply kit to last up to two weeks.

• A work place disaster supply kit. It is important to store a personal supply of water and food at work; you will not be able to rely on water fountains or coolers. Women who wear high-heels should be sure to have comfortable flat shoes at their workplace in case an evacuation require walking long distances.

• A car disaster supply kit. Keep a smaller disaster supply kit in the trunk of you car. If you become stranded or are not able to return home, having these items will help you be more comfortable until help arrives. Add items for sever winter weather during months when heave snow or icy roads are possible—salt, sand, shovels, and extra winter clothing, including hats and gloves.

Evacuations are more common than many people realize. Hundreds of times each year, transportation and industrial accidents release harmful substances, forcing thousands of people to leave their homes. Fires and floods cause evacuations even more frequently. And almost every year, people along the Gulf and Atlantic coasts evacuate in the face of approaching hurricanes.

When community evacuations become necessary, local officials provide information to the public through the media. In some circumstances other warning methods, such as sirens or telephone calls, are also used. Government agencies, the American Red Cross, Salvation Army, and other disaster relief organizations provide emergency shelter and supplies. To be prepared for an emergency, you should have enough water, food, clothing and emergency supplies to last at least three days. In a catastrophic emergency, you might need to be self-sufficient for even longer.

The amount of time you have to evacuate will depend on the disaster. If the event can be monitored, like a hurricane, you might have a day or two to get ready. However, many disasters allow no time for people to gather even the most basic necessities. This is why you should prepare now.

Planning for evacuation

1. Ask your local emergency management office about community evacuation plans. Learn evacuation routes. If you do not own a car, make transportation arrangements with friends or your local government.

2. Talk with your household about the possibility of evacuation. Plan where you would go if you had to leave the community. Determine how you would get there. In your planning, consider different scales of evacuations. In a hurricane, for example, entire counties would evacuate, while much smaller area would be affected by a chemical release.

3. Plan a place to meet your household in case you are separated from one another in a disaster. Ask a friend outside your town to be the “checkpoint” so that everyone in the household can call that person to say they are safe.

4. Find out where children will be sent if schools are evacuated.

5. Assemble a disaster supplies kit. Include a battery-powered radio, flashlight, extra batteries, food, water and clothing. See the “Emergency Planning and Disaster Supplies” chapter for a complete list.

6. Keep fuel in your car if an evacuation seems likely. Gas stations may be closed during emergencies and unable to pump gas during power outages.

7. Know how to shut off your home’s electricity, gas and water supplies at main switches and valves. Have the tools you would need to do this (usually adjustable pipe and crescent wrenches).

What to do when you are told to evacuate

Listen to a battery-powered radio and follow local instructions. If the danger is a chemical release and you are instructed to evacuate immediately, gather your household and go. Take one car per household when evacuating. This will keep your household together and reduce traffic congestion and delay. In other cases, you may have time to follow these steps:

1. Gather water, food, clothing, emergency supplies, and insurance and financial records. See the "Emergency Planning and Disaster Supplies" chapter for important information.

2. Wear sturdy shoes and clothing that provides some protection, such as long pants, long-sleeved shirts, and a cap.

3. Secure your home. Close and lock doors and windows. Unplug appliances. If a hard freeze is likely during your absence, take actions needed to prevent damage to water pipes by freezing weather, such as:

• Turn off water main.

• Drain faucets.

• Turn off inside valves for external faucets and open the outside faucets to drain.

4. Turn off the main water valve and electricity, if instructed to do so.

5. Let others know where you are going.

6. Leave early enough to avoid being trapped by severe weather.

7. Follow recommended evacuation routes. Do not take shortcuts. They may be blocked. Be alert for washed-out roads and bridges. Do not drive into flooded areas. Stay away from downed power lines.

Disaster situations can be intense, stressful, and confusing. Should an evacuation be necessary, local authorities will do their best to notify the public, but do not depend entirely on this. Often, a disaster can strike with little or no warning, providing local authorities scant time to issue an evacuation order. Also, it is possible that you may not hear of an evacuation order due to communications or power failure or not listening to your battery-powered radio. Local authorities and meteorologists could also make mistakes, including underestimating an emergency or disaster situation. In the absence of evacuation instructions from local authorities, you should evacuate if you feel you and your household are threatened or endangered. Use pre-designated evacuation routes and let others know what you are doing and your destination.

Taking shelter is often a critical element in protecting yourself and your household in times of disaster. Sheltering can take several forms. In-place sheltering is appropriate when conditions require that you seek protection in your home, place of employment, or other location where you are located when disaster strikes. In-place sheltering may either be short-term, such as going to a safe room for a fairly short period while a tornado warning is in effect or while a chemical cloud passes. It may also be longer-term, as when you stay in your home for several days without electricity or water services following a winter storm. We also use the term “shelter” for Mass Care facilities that provide a place to stay along with food and water to people who evacuate following a disaster.

The appropriate steps to take in preparing for and implementing short-term in-place sheltering depend entirely on the emergency situation. For instance, during a tornado warning you should go to an underground room, if such a room is available. During a chemical release, on the other hand, you should seek shelter in a room above ground level. Because of these differences, short-term in-place shelter is described in the chapters dealing with specific hazards. See the chapters on “Thunderstorms” and “Hazardous Materials Incidents” for more information. The remainder of this chapter describes steps you should take to prepare for long-term in-place sheltering and for staying in a mass care shelter if you evacuate.

Sometimes disasters make it unsafe for people to leave their residence for extended periods. Winter storms, floods, and landslides may isolate individual households and make it necessary for each household to take care of its own needs until the disaster abates, such as when snows melt and temperatures rise, or until rescue workers arrive. Your household should be prepared to be self-sufficient for three days when cut off from utilities and from outside supplies of food and water.

1. Stay in your shelter until local authorities say it’s okay to leave. The length of your stay can range from a few hours to two weeks.

2. Maintain a 24-hour communications and safety watch. Take turns listening for radio broadcasts. Watch for fires.

3. Assemble an emergency toilet, if necessary.

• Use a garbage container, pail or bucket with a snug-fitting cover. If the container is small, use a larger container with a cover for waste disposal. Line both containers with plastic bags.

• After each use, pour or sprinkle a small amount of regular household disinfectant, such as chlorine bleach, into the container to reduce odors and germs.

Managing water supplies

Water is critical for survival. Plan to have about one gallon of water per person per day for drinking, cooking and personal hygiene. You may need more for medical emergencies.

1. Allow people to drink according to their need. The average person should drink between two and two-and-one-half quarts of water or other liquids per day, but many people need more. This will depend on age, physical activity, physical condition and time of year.

2. Never ration water unless ordered to do so by authorities. Drink the amount you need today and try to find more for tomorrow. Under no circumstances should a person drink less than one quart of water each day. You can minimize the amount of water your body needs by reducing activity and staying cool.

3. Drink water that you know is not contaminated first. If necessary, suspicious water, such as cloudy water from regular faucets or muddy water from streams or ponds, can be used after it has been treated. If water treatment is not possible, put off drinking suspicious water as long as possible, but do not become dehydrated.

4. In addition to stored water, other sources include:

• Melted ice cubes.

• Water drained from the water heater faucet, if the water heater has not been damaged.

• Water dipped from the flush tanks (not the bowls) of home toilets. Bowl water can be used for pets.

• Liquids from canned goods such as fruit and vegetable juices.

5. Carbonated beverages do not meet drinking-water requirements. Caffeinated drinks and alcohol dehydrate the body, which increases the need for drinking water.

6. If water pipes are damaged or if local authorities advise you, turn off the main water valves to prevent water from draining away in case the water main breaks.

• The pipes will be full of water when the main valve is closed.

• To use this water, turn on the faucet at the highest point in your house (which lets air into the system).

• Then draw water, as needed, from the lowest point in your house, either a faucet or the hot water tank.

7. Unsafe water sources include:

• Radiators.

• Hot water boilers (home heating system).

• Water beds (fungicides added to the water or chemicals in the vinyl may make water unsafe to use).

• Swimming pools and spas (chemicals used in them to kill germs are too concentrated for safe drinking, but can be used for personal hygiene, cleaning and related uses).

Water treatment

Treat all water of uncertain purity before using it for drinking, food washing or preparation, washing dishes, brushing teeth or making ice. In addition to having a bad odor and taste, contaminated water can contain microorganisms that cause diseases such as dysentery, cholera, typhoid and hepatitis.

There are many ways to treat water. None is perfect. Often the best solution is a combination of methods. Before treating, let any suspended particles settle to the bottom, or strain them through layers of clean cloth.

Following are four treatment methods. The first three methods—boiling, chlorination and water treatment tablets—will kill microbes but will not remove other contaminants such as heavy metals, salts, most other chemicals and radioactive fallout. The final method—distillation—will remove microbes as well as most other contaminants, including radioactive fallout.

Boiling is the safest method of treating water.

• Boiling water kills harmful bacteria and parasites. Bringing water to a rolling boil for 1 minute will kill most organisms. Let the water cool before drinking.

• Boiled water will taste better if you put oxygen back into it by pouring it back and forth between two containers. This will also improve the taste of stored water.

Chlorination uses liquid chlorine bleach to kill microorganisms such as bacteria.

• Use regular household liquid bleach that contains no soap or scents. Some containers warn, “Not For Personal Use.” You can disregard these warnings if the label states sodium hypochlorite as the only active ingredient and if you use only the small quantities mentioned in these instructions.

• Add six drops (1/8 teaspoon) of unscented bleach per gallon of water, stir and let stand for 30 minutes. If the water does not taste and smell of chlorine at that point, add another dose and let stand another 15 minutes. This treatment will not kill parasitic organisms.

• If you do not have a dropper, use a spoon and a square-ended strip of paper or thin cloth about 1/4 inch by 2 inches. Put the strip in the spoon with an end hanging down about 1/2 inch below the scoop of the spoon. Place bleach in the spoon and carefully tip it. Drops the size of those from a medicine dropper will drip off the end of the strip.

Water treatment “purification” tablets release chlorine or iodine. They are inexpensive and available at most sporting goods stores and some drugstores. Follow the package directions carefully. NOTE: People with hidden or chronic liver or kidney disease may be adversely affected by iodized tablets and may experience worsened health problems as a result of ingestion. Iodized tablets are safe for healthy, physically fit adults and should be used only if you lack the supplies for boiling, chlorination and distillation.

Distillation involves boiling water and collecting the vapor that condenses back to water. The condensed vapor may include salt or other impurities.

• Fill a pot halfway with water.

• Tie a cup to the handle on the pot’s lid so that the cup hangs right side up when the lid is upside-down (make sure the cup is not dangling into the water).

• Boil for 20 minutes. The water that drips from the lid into the cup is distilled.

Managing food supplies

1. It is important to be sanitary when storing, handling and eating food.

• Keep food in covered containers.

• Keep cooking and eating utensils clean.

• Keep garbage in closed containers and dispose outside. Bury garbage, if necessary. Avoid letting garbage accumulate inside, both for fire and sanitation reasons.

• Keep hands clean. Wash frequently with soap and water that has been boiled or disinfected. Be sure to wash:

  • Before preparing or eating food.

  • After toilet use.

  • After participating in flood cleanup activities.

  • After handling articles contaminated with floodwater or sewage.

2. Carefully ration food for everyone except children and pregnant women. Most people can remain relatively healthy with about half as much food as usual and can survive without any food for several days.

3. Try to avoid foods high in fat and protein, since they will make you thirsty. Try to eat salt-free crackers, whole grain cereals and canned foods with high liquid content.

4. For emergency cooking, heat food with candle warmers, chafing dishes and fondue pots, or use a fireplace. Charcoal grills and camp stoves are for outdoor use only.

5. Commercially canned food can be eaten out of the can without warming. Before heating food in a can, remove the label, thoroughly wash the can, and then disinfect them with a solution consisting of one cup of bleach in five gallons of water, and open before heating. Re-label your cans, including expiration date, with a marker.

• Do not eat foods from cans that are swollen, dented or corroded even though the product may look okay to eat.

• Do not eat any food that looks or smells abnormal, even if the can looks normal.

• Discard any food not in a waterproof container if there is any chance that it has come into contact with contaminated floodwater.

• Food containers with screw-caps, snap-lids, crimped caps (soda pop bottles), twist caps, flip tops, snap-open, and home canned foods should be discarded if they have come into contact with floodwater because they cannot be disinfected. For infants, use only pre-prepared canned baby formula. Do not use powdered formulas with treated water.

6. Your refrigerator will keep foods cool for about four hours without power if it is left unopened. Add block or dry ice to your refrigerator if the electricity will be off longer than four hours.

Thawed food usually can be eaten if it is still “refrigerator cold,” or re-frozen if it still contains ice crystals. To be safe, remember, “When in doubt, throw it out.” Discard any food that has been at room temperature for two hours or more, and any food that has an unusual odor, color, or texture.

If you are without power for a long period:

• Ask friends to store your frozen foods in their freezers if they have electricity.

• Inquire if freezer space is available in a store, church, school, or commercial freezer that has electrical service.

• Use dry ice, if available. Twenty-five pounds of dry ice will keep a ten-cubic-foot freezer below freezing for 3-4 days. Use care when handling dry ice, and wear dry, heavy gloves to avoid injury.

The American Red Cross and Salvation Army, assisted by community and other disaster relief groups, work with local authorities to set up public shelters in schools, municipal buildings and churches. While they often provide water, food, medicine and basic sanitary facilities, you should plan to have your own supplies as well—especially water. See the “Emergency Planning and Disaster Supplies” chapter for more details.

1. Cooperate with shelter managers and others staying in the shelter. Living with many people in a confined space can be difficult and unpleasant.

2. Restrict smoking to designated areas that are well-ventilated. Ensure that smoking materials are disposed of safely.

3. If you go to an emergency shelter, remember that alcoholic beverages and weapons are prohibited in shelters. Pets, except for service animals, are also not allowed in public shelters. See “Animals in Disaster” chapter or contact your local humane society for additional information.

One of the most effective means of protection is to take steps to make your home and your household safe from the potential effects of disaster like floods, tornadoes, hurricanes and earthquakes. This is called mitigation. Ideally, mitigation measures are implemented before disaster strikes since they can help protect your household as well as your property. However, even after a disaster strikes, actions can be taken to avoid or reduce the impact of the next disaster.

1. If your home was damaged during the disaster, consider implementing mitigation measures while you repair your home.

2. Be sure that all upgrade construction projects comply with local building codes that pertain to seismic, flood, fire and wind hazards. Make sure your contractors follow the codes, including periodic building inspections of the construction.

3. If you live in a flood-prone area, consider purchasing flood insurance to reduce your risk to floods. Buying flood insurance to cover the value of a building and its contents will not only provide greater peace of mind, but will also speed recovery if a flood occurs. You can call #1-888-FLOOD29 to learn more about flood insurance.

Also consider options for reducing your future flood losses (see Homeowner’s Guide to Retrofitting: Six Ways to Protect Your House From Flooding, FEMA Publication # 312). The appropriate flood mitigation measure will depend upon the degree of flood risk to which your home is subject.

For moderate degrees of flooding, incorporating flood-proofing techniques to meet National Flood Insurance Program criteria may be the most practical approach to flood damage reduction. These techniques include taking the following steps to protect your utilities from flood damages.

• Relocating electric, telephone and cable lines to the upper level of your home.

• Putting heating, ventilation and air conditioning units in the upper story or the attic.

• Anchoring or bolting oil tanks to prevent flotation.

If the homes within your community have a history of severe, repetitive, flooding, it may be necessary to consider more substantial measures. Consider the following measures.

• Elevate the structure to or above the Base Flood Elevation.

• Relocate the structure to a new site located outside of the 100-year floodplain, outside of any regulatory erosion zones, and in conformance with any other applicable state or local land use regulations.

In areas prone to severe flooding, it may be appropriate to work directly with your local emergency management official to develop a community-based approach. Additionally, your local representative will be able to identify potential federal, state, and/or local funding sources for the implementation of elevation, acquisition or relocation activities. For example, FEMA offers three state-administered grant programs to help States and local governments significantly reduce or permanently eliminate future flood losses: the Hazard Mitigation Grant Program, Flood Mitigation Assistance Program and Pre-Disaster Mitigation Program. Individuals may not apply directly to the state or FEMA, but local governments or private non-profit organizations may apply on behalf of local citizens.

4. If you live in an area prone to high winds, make sure your roof is firmly secured to the main frame of the residence. Consider building a wind “Safe Room or Shelter” in your home to protect your household (see the “Tornadoes” section in the “Thunderstorms” chapter). There are several additional steps you can take to reduce wind damages and losses, including the following:

• Secure light fixtures and other items that could fall or shake loose in such events.

• Move heavy or breakable objects to low shelves.

• Anchor water heaters and bolt them to wall studs.

• Purchase storm shutters for exterior windows and doors to protect your home against high winds.

5. If you live in an area likely to have an earthquake, consider using straps or other restraints to secure cabinets, bookshelves, large appliances, (especially water heater and furnace), and light fixtures to prevent damage and injury.

6. Determine ways to prevent other types of hazards in your home, such as installing a fire sprinkler system.

7. Obtain information specific to your area and home. Ask local emergency management, fire and police departments, zoning and building offices, the American Red Cross, hardware dealers, home inspectors, structural engineers and architects.

8. Ask your local government, a hardware dealer or a private home inspector for technical advice on these and other mitigation measures.

9. Check the list of available publications from FEMA mentioned in this section and at the end of this guide.

Disaster disrupts and affects everything in its path, including pets, livestock, and wildlife. The following section provides general guidelines for handling animals in emergency and disaster situations.

Pets in disaster

Pets need to be included in your household disaster plan since they depend on you for their safety and well being. It is important to consider and prepare for your pets before disaster strikes. Consider the following preparedness measures:

1. If you must evacuate, do not leave pets behind—there is a chance they may not survive, or get lost before you return.

2. With the exception of service animals, pets are not typically permitted in emergency shelters for health reasons.

3. Find out before a disaster which local hotels and motels allow pets and where pet boarding facilities are located. Be sure to include some outside your local area in case local facilities have closed.

4. Know that most boarding facilities require veterinarian records to prove vaccinations are current.

5. Only some animal shelters will provide care for pets during emergency and disaster situations. They should be used as a last resort. Use friends and family or keep them with you.

6. Be sure your pet has proper identification tags securely fastened to the collar. A current photo of your pet will assist identification should it become necessary.

7. Make sure you have a secure pet carrier or leash for your pet—they may need to be restrained during tense emergency situations.

8. Assemble a disaster kit for your pet. Include pet food, water, medications, veterinary records, litter box, can opener, food dishes, first aid kit, other supplies that may not be available at a later time, and an information sheet with pet’s name and such things as behavior problems. Provide the kit to whomever assumes responsibility for your pet during a disaster.

9. Call your local emergency management office or animal shelter for further information.

Large animals in disaster

If you have large animals, such as horses or cattle on your property, be sure to prepare before a disaster.

1. Evacuate animals whenever possible. Map out primary and secondary routes in advance.

2. Evacuation destinations should be prepared with, or ready to obtain, food, water, veterinary care, and handling equipment.

3. Vehicles and trailers needed for transporting and supporting each type of animal should be available along with experienced handlers and drivers. It is best to allow animals a chance to become accustomed to vehicular travel so they are less frightened and easier to move.

4. In case evacuation is not possible, animal owners must decide whether to move large animals to shelter or turn them outside. This decision should be based on the disaster type, quality and location of shelter, and the risks of turning them outside.

5. All animals should have some form of identification.

Wildlife in disaster

Disaster and life threatening situations will exacerbate the unpredictable nature of wild animals. To protect yourself and your household, learn how to deal with wildlife.

1. Be cautious approaching wild animals during emergency situations. Do not corner them. Wild animals will likely feel threatened and may endanger themselves by dashing off into floodwaters, fire, etc.

2. If wild animals are trapped or no natural food source is available, you can leave food appropriate to individual animals (i.e., animals could become trapped on an “island” after seeking high ground as floodwaters rise).

3. Wild animals such as snakes, opossums, and raccoons often seek refuge from floodwaters on upper levels of homes and have been known to remain after water recedes. If you encounter animals in this situation—open a window or other escape route and the animal will likely leave on its own. Do not attempt to capture or handle the animal. Should the animal stay, call your local animal control office or animal shelter.

4. If you see an injured or stranded animal, do not approach or attempt to help. Call your local animal control office or animal shelter.

5. Animal carcasses can present serious health risks. Contact your local emergency management office or health department for specific help and instructions.

Animals after disaster

Wild or stray domestic animals can pose a danger during or after many types of disaster. Remember, most animals are disoriented and displaced, too. Do not corner an animal. If an animal must be removed, contact your local animal control authorities.

If any animal bites you, seek immediate medical attention. If a snake bites you, try to accurately identify the type of snake so that, if poisonous, the correct anti-venom can be administered. Do not cut the wound or attempt to suck the venom out.

Certain animals may carry rabies. Although the virus is rare, care should be taken to avoid contact with stray animals and rodents. Health departments can provide information on the types of animals that carry rabies in your area.

Rats may also be a problem during and after many types of disaster. Be sure to secure all food supplies and contact your local animal control authorities to remove any animal carcasses in the vicinity.

Contact your local emergency manager for more information on animals in disaster. The Humane Society of the United States can be reached at: 2100 L Street, NW, Washington, DC, 20037, Attn: Disaster Services Program or by phone at 202-452-1100 or online at www.hsus.org/disaster.

This chapter offers some general advice on steps to take after disaster strikes to begin putting your home, your community, and your life back to normal.

Health and safety

Your first concern after a disaster is your household’s health and safety.

1. Be aware of new hazards created by the disaster. Watch for washed out roads, contaminated buildings, contaminated water, gas leaks, broken glass, damaged wires and slippery floors.

2. Be aware of exhaustion. Don’t try to do too much at once. Set priorities and pace yourself.

3. Drink plenty of clean water. Eat well and get enough rest.

4. Wear sturdy work boots and gloves. Wash your hands thoroughly with soap and clean water often when working in debris.

5. Inform local authorities about health and safety hazards, including chemical releases, downed power lines, washed out roads, smoldering insulation or dead animals.

Returning to a damaged home

Returning to a damaged home can be both physically and mentally challenging. Above all, use caution.

1. Keep a battery-powered radio with you so you can listen for emergency updates.

2. Wear sturdy work boots and gloves.

3. Before going inside, walk carefully around the outside of your home and check for loose power lines, gas leaks and structural damage. If you smell gas, do not enter the home and leave immediately. Do not enter if floodwaters remain around the building. If you have any doubts about safety, have your home inspected by a professional before entering.

4. If your home was damaged by fire, do not enter until authorities say it is safe.

5. Check for cracks in the roof, foundation and chimneys. If it looks like the building may collapse, leave immediately.

6. A battery-powered flash light is the best source of light for inspecting a damaged home. CAUTION: The flashlight should be turned on outside before entering a damaged home—the battery may produce a spark that could ignite leaking gas, if present.

7. Do not use oil, gas lanterns, candles or torches for lighting inside a damaged home. Leaking gas or other flammable materials may be present. Do not smoke. Do not turn on the lights until you’re sure they’re safe to use.

8. Enter the home carefully and check for damage. Be aware of loose boards and slippery floors.

9. Watch out for animals, especially poisonous snakes. Use a stick to poke through debris.

10. If you smell gas or hear a hissing or blowing sound, open a window and leave immediately. Turn off the main gas valve from the outside, if you can. Call the gas company from a neighbor’s residence. If you shut off the gas supply at the main valve, you will need a professional to turn it back on.

11. Check the electrical system where visible and accessible. If you see sparks, broken or frayed wires, or if you smell hot insulation, turn off the electricity at the main fuse box or circuit breaker. If, however, you are wet, standing in water or unsure of your safety, do not touch anything electrical. Rather, leave the building and call for help.

12. Check appliances. If appliances are wet, turn off the electricity at the main fuse box or circuit breaker. Then unplug appliances and let them dry out. Have appliances checked by a professional before using them again. Also have the electrical system checked by an electrician before turning the power back on.

13. Check the water and sewage systems. If pipes are damaged, turn off the main water valve.

14. Clean up spilled medicines, bleaches and gasoline. Open cabinets carefully. Be aware of objects that may fall.

15. Try to protect your home from further damage. Open windows and doors to get air moving through.

16. Clean and disinfect everything that got wet. Mud left behind by floodwaters can contain sewage and chemicals.

17. If your basement has flooded, pump it out gradually (about one third of the water per day) to avoid damage. The walls may collapse and the floor may buckle if the basement is pumped out while the surrounding ground is still waterlogged.

18. Check with local authorities before using any water; it could be contaminated. Wells should be pumped out and the water tested by authorities before drinking.

19. Throw out fresh food, cosmetics, and medicines that have come into contact with floodwaters.

20. Check refrigerated food for spoilage—your power supply may have been disrupted during the emergency. Throw out all spoiled food and any food that you suspect might be spoiled.

21. Call your insurance agent. Take pictures of damages. Keep good records of repair and cleaning costs.

Getting disaster assistance

Throughout the recovery period, it’s important to monitor local radio or television reports and other media sources for information about where to get emergency housing, food, first aid, clothing and financial assistance. Following is general information about the kinds of assistance that may be available.

Direct assistance to individuals and families may come from any number of organizations. The American Red Cross is often stationed right at the scene to help people with their most immediate medical, food and housing needs. Other voluntary organizations, such as the Salvation Army, may also provide food, shelter and supplies, and assist in cleanup efforts.

Church groups and synagogues are often involved as well.

In addition, social service agencies from local or state governments may be available to help people in shelters or provide direct assistance to families.

In the most severe disasters, the federal government is also called in to help individuals and families with temporary housing, counseling (for post-disaster trauma), low-interest loans and grants, and other assistance. Small businesses and farmers are also eligible.

Most federal assistance becomes available when the President of the U.S. declares a “Major Disaster” for the affected area at the request of a state governor. When this happens, FEMA may establish a Disaster Recovery Center (DRC). A DRC is a facility established in, or near to, the community affected by the disaster, where persons can meet face-to-face with represented federal, state, local, and volunteer agencies to:

• Discuss their disaster-related needs.

• Obtain information about disaster assistance programs.

• Teleregister for assistance.

• Update registration information.

• Learn about measures for rebuilding that can eliminate or reduce the risk of future loss.

• Learn how to complete the Small Business Administration (SBA) loan application, which is also the form used to qualify all individuals for low cost loans or grants, including those for repair or replacement of damaged homes and furnishings.

• Request the status of their Disaster Housing Application.

Persons can apply for assistance by telephone without going to a DRC by dialing 1-800-621-FEMA (3362).

The emotional toll that disaster brings can sometimes be even more devastating than the financial strains of damage and loss of home, business or personal property.

Children and the elderly are special concerns in the aftermath of disasters. Even individuals who experience a disaster “second hand” through exposure to extensive media coverage can be affected.

Crisis counseling programs often include community outreach, consultation, and education. FEMA and the state and local governments of the affected area may provide crisis counseling assistance to help people cope with and recover from disaster. If you feel you need assistance—get help.

Coping with disaster

You need to be aware of signs that one needs help in coping with the stress of a disaster.

1. Things to remember when trying to understand disaster events.

• No one who sees a disaster is untouched by it.

• It is normal to feel anxious about your own safety and that of your family and close friends.

• Profound sadness, grief and anger are normal reactions to an abnormal event.

• Acknowledging your feelings helps you recover.

• Focusing on your strengths and abilities will help you to heal.

• Accepting help from community programs and resources is healthy.

• We each have different needs and different ways of coping.

• It is common to want to strike back at people who have caused great pain. However, nothing good is accomplished by hateful language or actions.

2. Signs that adults need crisis counseling/stress management assistance.

• Difficulty communicating thoughts.

• Difficulty sleeping.

• Difficulty maintaining balance.

• Easily frustrated.

• Increased use of drugs/alcohol.

• Limited attention span.

• Poor work performance.

• Headaches/stomach problems.

• Tunnel vision/muffled hearing.

• Colds or flu-like symptoms.

• Disorientation or confusion.

• Difficulty concentrating.

• Reluctance to leave home.

• Depression, sadness.

• Feelings of hopelessness.

• Mood-swings and crying easily.

• Overwhelming guilt and self-doubt.

• Fear of crowds, strangers, or being alone.

3. Ways to ease disaster related stress.

• Talk with someone about your feelings—anger, sorrow, and other emotions—even though it may be difficult.

• Seek help from professional counselors who deal with post-disaster stress.

• Don’t hold yourself responsible for the disastrous event or be frustrated because you feel that you cannot help directly in the rescue work.

• Take steps to promote your own physical and emotional healing by staying active in your daily life patterns or by adjusting them. This healthy outlook will help you and your household (e.g., healthy eating, rest, exercise, relaxation, meditation).

• Maintain a normal household and daily routine, limiting demanding responsibilities of you and your household.

• Spend time with family and friends.

• Participate in memorials, rituals, and use of symbols as a way to express feelings.

• Use existing support groups of family, friends, and church.

• Establish a family emergency plan. Feeling there is something you can do can be very comforting.

Helping children cope with disaster

Disasters can leave children feeling frightened, confused and insecure. Whether a child has personally experienced trauma, has merely seen the event on television or heard it discussed by adults, it is important for parents and teachers to be informed and ready to help if reactions to stress begin to occur.

Children respond to trauma in many different ways. Some may have reactions very soon after the event; others may seem to be doing fine for weeks or months and then begin to show worrisome behavior. Knowing the signs that are common at different ages can help parents and teachers recognize problems and respond appropriately.

Reassurance is the key to helping children through a traumatic time. Very young children need a lot of cuddling, as well as verbal support. Answer questions about the disaster honestly, but don’t dwell on frightening details or allow the subject to dominate family or classroom time indefinitely. Encourage children of all ages to express emotions through conversation, drawing or painting and to find a way to help others who were affected by the disaster. Also, limit the amount of disaster related material (television, etc.) your children are seeing or hearing and pay careful attention to how graphic it is.

Try to maintain a normal household or classroom routine and encourage children to participate in recreational activity. Reduce your expectations temporarily about performance in school or at home, perhaps by substituting less demanding responsibilities for normal chores.

Additional information about how to communicate with children can be found on the FEMA for Kids website at www.fema.gov/kids.

Helping others

The compassion and generosity of the American people is never more evident than after a disaster. People want to help. Here are some general guidelines on helping others after a disaster.

1. In addition to the people you care for on a day-to-day basis, consider the needs of your neighbors and people with special needs.

2. If you want to volunteer, check with local organizations or listen to local news reports for information about where volunteers are needed. Until volunteers are specifically requested, stay away from disaster areas.

3. If you are needed in a disaster area, bring your own food, water and emergency supplies. This is especially important in cases where a large area has been affected and emergency items are in short supply.

4. Do not drop off food, clothing or any other item to a government agency or disaster relief organization unless a particular item has been requested. Normally these organizations do not have the resources to sort through the donated items.

5. You can give a check or money order to a recognized disaster relief organization. These groups are organized to process checks, purchase what is needed and get it to the people who need it most.

6. If your company wants to donate emergency supplies, donate a quantity of a given item or class of items (such as nonperishable food) rather than a mix of different items. Also, determine where your donation is going, how it’s going to get there, who’s going to unload it and how it’s going to be distributed. Without sufficient planning, much needed supplies will be left unused.

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