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The Scorecard
Grading implementation of the PMA.
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The Five Initatives
Updates on five aspects of the PMA.
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Department Updates
Departments report on the PMA.
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How They Did It
Stories about achieving breakthrough results in government.
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Other Reforms
Additional management improvements.
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FAQ
Frequently asked questions about the PMA.
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How They Did It: The Creation of FirstGov
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October, 2003 - Mary Joy Jameson, Associate Administrator for the U.S. General Services Administration (GSA) Office of Citizen Services & Communication (OCSC), describes how GSA created the FirstGov.gov Web site.
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Best Practices: USDA Receives First Clean Audit Opinion Ever
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Ted McPherson shares how the Department of Agriculture produced timely financial statements free of significant errors or misstatements for the first time in its 140-year history.
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Best Practices: Treasury Meets Accelerated Financial Reporting Deadline
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The Department of Treasury describes how it met the accelerated year-end financial reporting deadline two years ahead of schedule.
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Michael Jackson and Admiral Jim Loy Discuss the Creation of the Transportation Security Administration
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On March 10, 2003, members of the President's sub-cabinet heard about the creation of the Transportation Security Administration, a story that demonstrated how the combination of passion, attention to detail, and measuring for performance can create breakthrough results in government. Two of the principle managers of the TSA start-up, Michael Jackson, Deputy Secretary of the Department of Transportation and Admiral Jim Loy, Under Secretary of Transportation for Security, addressed the audience.
Video
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