President George W. Bush: Resources for the President's Team The White House
President George W. Bush meets with Dan Bartlett, center, and Josh Bolten in the Oval Office Jan. 9, 2003.  White House photo by Eric Draper.
The Deputy Director for Mgmt
PMA updates, best practices, and general information.
Grading Implementation of the PMA.
Human Capital
Initiative updates, best practices, and general information.
Commercial Services Management
Initiative updates, best practices, and general information.
Improving Financial Performance
Initiative updates, best practices, and general information.
Initiative updates, best practices, and general information.
Performance Improvement
Initiative updates, best practices, and general information.
Sharing Best Practices
Stories of achieving breaktrough results in government.
The Five Initatives

Summary Critical Skills/Competencies/Occupations Identified by Agencies


Mission Critical Skill/Competencies/Occupations


Critical Occupations: Biological Science Technicians, Consumer Safety Inspection, Soil conservation, and Forestry.  Skill needs should also include: decision making and strategic thinking.

Army Corps of Engineers

Scientists, including biologists, hydrologists, chemists, geologists, natural resource managers, and physical scientists.  Also, real estate contracting, legal, and information technology professionals.  Park ranges & managers.  Waterway, locks and dams, hydropower plant, vessels plant operators.

Commerce Department

Leadership/management, science/technology, and economics/statistics/business.

Energy Department

Project management, engineering, physical science; environmental protection, fire prevention, industrial hygiene, quality assurance.

Environmental Protection Agency

Communication, collaboration and leadership competencies/skills.  Critical occupations include science (physical, biological, chemistry), environmental protection, environmental engineering, information technology, program analysis, legal, resources management (financial, contracts, facilities/security, human capital).

General Services Administration

Identified 5 mission critical occupations as acquisition, real estate, IT, financial management, and law enforcement and security.  Identified 7 areas of mission critical expertise as contract management, financial management, IT, HR management, customer service and marketing, project management, and leadership.

Health and Human Services Dept.

HHS has identified dept-wide occupations they need to keep replenished. These include Nurses, Medical Officers, Health Scientists, General Administrative, and Biologists.

Interior Department

Fire management, facilities management/engineering, law enforcement/security, business planning, trust management, contract management, financial management, IT, natural/physical science, consultation, communication, cooperation, conservation, mediation. 

Justice Department

Major Occupations: Legal, Law Enforcement, and Other Administrative

Labor Department

Identified thus far in an ongoing effort: IT skills, institutional knowledge, communication and analytical skills, project management.

Office of Management and Budget

Initial analysis identified need to enhance skills in IT, consultative leadership, coalition building, and performance measurement.

Office of Personnel Management

Consultative and communication skills.  Exceptional technical skills.

Securities & Exchange Comm.

Attorneys, accountants, and securities compliance examiners with specialized skills.

Small Business Administration

Loan specialists, economic development specialists, business opportunity specialist, and marketing and outreach specialist. 

Smithsonian Institution

Information technology, curators, museum and exhibition specialists, scientists/researchers, engineers, architects, education specialists, support staff.


Foreign Service: broad requirement for additional personnel to: fill overseas critical needs and staffing gaps; respond to crises; allow for additional training in languages, tradecraft, leadership and management.  Civil Service: foreign affairs, passport adjudication and examining, physical security, contracting, budget, human resource management, defense trade controls, and information management.

Transportation Department

Technology skills, outreach capabilities, project and fiscal management, physical and cyber security, threat incident detection/response, business acumen, industry expertise, systems thinking, risk analysis, change management.

Treasury Department

Early analysis points to law enforcement, manufacturing occupations, and financial management.


Civil Service: Management analysts, information technology, legal, contracting officers.  Also, Foreign Service Officers.

Veterans Administration

Physicians, Nurses, and veteran service representatives.  Sub-agencies at VA are doing further analyses of their ten most mission critical occupations.


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