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Information Systems Line of Business (LOB) Performance Measures - Category View

ISS LOB security program enables agencies’ mission objectives through a comprehensive and consistently implemented set of risk-based, cost-effective controls and measures that adequately protects information contained in Federal Government information systems.


ADOPTION/PARTICIPATION
Metric Name Measure Measure Period FY07 Target FY08 Target Targeted Outcome
% of agencies using Security Awareness training solutions as provided by Security Service Centers (SSC’s) 100% As of 12/07 Not Available Not Available Not Available
Metric Name Measure Measure Period FY07 Target FY08 Target Targeted Outcome
% of agencies using Federal Information Security Management Act (FISMA) reporting solutions as provided by SSC’s 100% As of 12/07 Not Available Not Available Not Available

USAGE
Metric Name Measure Measure Period FY07 Target FY08 Target Targeted Outcome
% of workforce receiving training from SSC’s meeting ISS LOB requirements for effective Annual Security Awareness Training (Training Tier I) Available Q4 FY08 Available Q4 FY08 Not Available Not Available Available Q1 FY09

CUSTOMER SATISFACTION

Metric Name Measure Measure Period FY07 Target FY08 Target Targeted Outcome
% of customers satisfied with FISMA reporting Available Q4 FY08 Available Q4 FY08 Not Available Available Q1 FY09 Not Available
Metric Name Measure Measure Period FY07 Target FY08 Target Targeted Outcome
% of customers satisfied with training Available Q4 FY08 Available Q4 FY08 Not Available Not Available Available Q1 FY09

COST SAVINGS/AVOIDANCE

Metric Name Measure Measure Period FY07 Target FY08 Target Targeted Outcome
Cost per person for awareness training at agencies using training SSC’s Not Available Not Available Not Available Not Available Not Available

EFFICIENCY

Metric Name Measure Measure Period FY07 Target FY08 Target Targeted Outcome
# of Scorecard agencies above 90% of Certification and Accreditation, tested security controls, and tested COOPs Not Available Not Available Not Available Not Available Not Available
Metric Name Measure Measure Period FY07 Target FY08 Target Targeted Outcome
# of Scorecard agencies who report the time necessary to complete reporting or training is reduced, or they are able to redirect FTEs to other security activities when using SSCs Available Q4 FY08 Available Q4 FY08 Not Available Not Available Available Q1 FY09
Metric Name Measure Measure Period FY07 Target FY08 Target Targeted Outcome
# of agencies reporting cost savings from using FISMA reporting SSCs Available Q4 FY08 Available Q4 FY08 Not Available Not Available Available Q1 FY09

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