AND POINTS OF CONTACT
for International Development
Subcommittee of Federal Financial Institutions Examination Council
for Purchase for the Blind/Severely Disabled
Futures Trading Commission
Consumer Product Safety Commission
Corporation for National and Community Service
Environmental Protection Agency
Equal Employment Opportunity Commission
Federal Communications Commission
Federal Deposit Insurance Corporation
Federal Energy Regulatory Commission
Federal Housing Finance Board
Federal Maritime Commission
Federal Reserve Board
Federal Trade Commission
General Services Administration
of Museum and Library Services
Merit Systems Protection Board
National Aeronautics and Space Administration
National Archives & Records Administration
National Commission On Libraries & Information Science
National Credit Union Administration
Endowment for the Arts
National Endowment For The Humanities
National Indian Gaming Commission
Labor Relations Board
National Mediation Board
National Science Foundation
National Transportation Safety Board
Nuclear Regulatory Commission
Office Of Personnel Management
Oversees Private Investment Corporation
Pension Benefit Guaranty Corporation
Railroad Retirement Board
Securities and Exchange Commission
Selective Service System
Small Business Administration
Social Security Administration
Surface Transportation Board
Tennessee Valley Authority
Morris K. Udall Foundation
U.S. International Trade Commission
U.S. Trade Representative
FOR INTERNATIONAL DEVELOPMENT
U.S. Agency for International Development (USAID) Single Point
Marilyn S. Marton
Office of Small & Disadvantaged
Business Utilization (OSDBU)
U.S. Agency for International Development
1300 Pennsylvania Avenue, NW
Washington, DC 20523-7800
SUBCOMMITTEE of FEDERAL FINANCIAL INSTITUTIONS EXAMINATION COUNCIL
Appraisal Subcommittee Single Point of Contact:
Appraisal Subcommittee of FFIEC
2000 K St NW Suite 310
Washington, DC 20006
FOR PURCHASE FOR THE BLIND/SEVERELY DISABLED
Committee for Purchase for the Blind and Severely Disabled Single
Point of Contact:
Deputy Executive Director
Committee for Purchase From People Who Are Blind or Severely Disabled
1421 Jefferson Davis Highway
Jefferson Plaza 2, Suite10800
Arlington, VA 22202-3259
Phone: (703) 603-7740
Fax: (703) 603-0655
FUTURES TRADING COMMISSION
The Commodity Exchange Act (CEA) establishes a regulatory scheme for the
commodity futures and options industry that generally depends on industry
self-regulation with federal oversight by the Commodity Futures Trading
Commission (CFTC). The National Futures Association (NFA) and other self-regulatory
organizations (SROs) conduct routine compliance reviews in the futures
industry. The NFA is responsible for most of the compliance reviews of
retail sales practices in the industry and in this regard, it has a program
for the voluntary review of promotional materials. NFAs Internet
website includes a Contact NFA section providing telephone
numbers for its general Information Center and specific compliance contact
as well as various published compliance information (www.nfa.futures.org/compliance/publications.asp).
provides compliance guidance to small businesses through several methods.
The CFTCs Internet website includes a Law & Regulation
providing general information concerning the requirements of the CEA,
CFTC Orders, and staff exemptive, no-action and interpretive letters.
This section links to a Compliance page (www.cftc.gov/tm/tmcompliance.htm)
that contains guidance to assist firms and individuals who conduct commodity
futures and options business with customers in complying with the CEA
provisions and CFTC Regulations applicable to their activities. Informal
guidance also is available through the Publications section
of the CFTC website (www.cftc.gov/cftc/cftcreports.htm),
which contains CFTC Backgrounders and other brochures providing
information of use to small businesses.
in the CFTCs various divisions offer informal assistance and guidance
in response to telephone inquiries and e-mail messages submitted through
the CFTC website (homepage: http://www.cftc.gov/).
Division of Clearing and Intermediary Oversight
[(202) 418-5430] - inquiries concerning rules governing protection of
customer funds, trading and sales practice issues, registration and
disclosure issues, and financial requirements.
Division of Market Oversight [(202) 418-5260] - Inquiries concerning
market and product design, market surveillance, position reporting,
and trade practice issues.
Office of General Counsel [(202) 418-5120] - assigns an Attorney
of the Day to answer telephone inquiries about the CEA and CFTC
Division of Enforcement -provides notice to small businesses about
their right to comment on CFTC actions pursuant to the Small Business
Regulatory and Enforcement Fairness Act (SBREFA) whenever it makes a
request to provide information voluntarily or pursuant to subpoena or
the inspection provisions of the CEA. The CFTC and its staff are committed
to ensuring that small businesses are provided a non-retaliatory environment
in which to exercise their right to comment.
has a small business liaison located in the Office of External Affairs.
When the agency receives inquiries related to small business, such as
communications from the office of the National Ombudsman, they are forwarded
to the liaison. The liaison also works with the Ombudsman to provide information
and resolve any issues or complaints received by the Ombudsmans
Futures Trading Commission Single Point of Contact:
Gabrielle A. Sudik, Attorney
Office of General Counsel
Three Lafayette Centre
1155 21st Street, N.W.
Washington, DC 20581
PRODUCT SAFETY COMMISSION
Safety Commission Single Point of Contact:
Thomas W. Murr, Jr.
Deputy Executive Director
U.S. Consumer Product Safety Commission
4330 East West Highway
Bethesda, MD 20814
FOR NATIONAL AND COMMUNITY SERVICE
Corporation for National and Community Service Single Point of
Mr. Kevin Cramer
Department of Research and Policy Development
Corporation for National and Community Service
1201 New York Avenue, NW
Washington, DC 20525
Telephone: (202) 606-5000 x232
E mail: email@example.com
Small Business Ombudsman (SBO) serves as the EPAs Point of Contact
(POC) under the Small Business Paperwork Relief Act of 2002. The SBO also
provides a gateway and dedicated support for small businesses
to reach environmental compliance assistance resources offered by EPA,
the states, and other sources. The SBO/POC acts as the focal point and
provides multi-level support and coordination for an extensive national
network of small business assistance programs, and works with small businesses,
service providers, and state and regional officials to address small business
EPA has over
100 initiatives, activities, and services directed at small business needs.
EPA efforts include a toll-free hotline; newsletters; Web sites; e-mail
listserv; information alerts on emerging regulatory issues; industry sector-specific
guides directed at providing information on specific industry processes,
Federal regulatory requirements, compliance history and pollution prevention
information; expert systems; voluntary programs; and training programs.
to these EPA-wide initiatives, the SBO performs the following functions:
consideration of small business regulatory issues and regulatory relief
disputes between small businesses and EPA dealing with policies and
cross-agency small business forums to discuss small business focus topics
and sub-forums to address specific small business-related issues/needs
identified by the forums
meetings with the Deputy Administrator and Small Business Trade Associations
EPA rules, guidance, and policies for potential small business impact
and provides early warning of rules with potential impacts
on cross-agency regulatory development workgroups assigned to develop
specific rules, identified as having a potential impact on small businesses,
and represents their interests
strategies that provide networks, resources, tools, and forums for education
and advocacy for and on behalf of small businesses
environmental performance enhancing tools and plans designed for adaptation
by assistance providers for local implementation
and prepares periodic Reports to Congress on the status of CAAA State
Section 507 Programs Small Business Assistance Programs (SBAPs)
Annual Small Business Ombudsman/Small Business Assistance Program National
plain-English compliance guidance, factsheets and checklists for small
semi-annual Newsletter that reaches over 20,000 internal and external
customers including small businesses, trade association representatives,
and state compliance assistance providers
small business publications, regulations, guidance, and tools
extensive websites with numerous links to other assistance sources (see
Business Gateway is a web site that links to EPAs assistance programs
for small business. http://www.epa.gov/smallbusiness/.
EPAs SBO/POC also funds an external website designed to provide
information and assistance resources to small businesses and their stakeholders
on EPAs initiatives and activities is available on the EPA Small
Business Ombudsman Web site http://www.epa.gov/sbo.
This site links to the Small Business Environmental Homepage http://www.smallbiz-enviroweb.org/,
which provides extensive small business assistance information. EPAs
National Asbestos & Small Business hotline for inquires on environmental
regulations may be reached via a toll free number (1-800/368-5888).
partners with industry representatives and others on sector-specific Compliance
Assistance Centers. The centers provide tools such as checklists, plain
language guides, and technical information to help small businesses understand
their environmental regulatory requirements. In 2005, EPA and its partners
are launching a new Compliance Assistance Center to provide essential
environmental information to the health care sector.
manages a National Environmental Compliance Assistance Clearinghouse (http://www.epa.gov/clearinghouse)
as a guide to compliance information on the Internet. This site gives
comprehensive links to EPA environmental compliance assistance materials,
as well as materials from all fifty states and other organizations. The
Clearinghouse contains many features that allow small businesses to interact
directly with EPA and improve communication and collaboration among compliance
assistance providers. The Clearinghouse also contains information on current
EPA compliance and enforcement priorities that may impact small businesses.
Through the Environmental Compliance Assistance Platform, EPA also funds
state-by-state environmental compliance information of interest to small
Small Business Compliance Policy promotes environmental compliance among
small businesses by providing incentives to discover, disclose, and make
good faith efforts to correct violations. Software is also available to
assist in certain reporting requirements. The Toxics Release Inventory
Made Easy (TRI-ME) software guides users through the entire
Toxics Release Inventory reporting process from start to finish.
EPA is also
distributing a newsletter for compliance assistance providers. Entitled
Compass, each addition of the newsletter focuses on a theme or topic of
interest to the compliance assistance provider community. The newsletter
also has a calendar of upcoming events and a hot news section
to highlight important information such as new policies, guidance, tools,
events or reports related to EPA's compliance assistance program. The
primary audience for this newsletter is compliance assistance providers
but other environmental assistance providers as well as the regulated
communityincluding small businesseswill find it useful.
EPA plans to publish the newsletter three times a year.
Protection Agency Single Point of Contact:
Karen V. Brown, Director
Small Business Division
EPA Small Business Ombudsman (SBPRA Point of Contact)
1200 Pennsylvania Avenue NW, MC 1807T
Washington, DC 20460
The Export-Import Bank of the United States (Ex-Im Bank) is the official
export credit agency of the United States. Ex-Im Bank's mission is to
assist in financing the export of U.S. goods and services to international
markets. Ex-Im Bank enables U.S. companies - large and small - to turn
export opportunities into real sales that help to maintain and create
U.S. jobs and contribute to a stronger national economy.
Ex-Im Bank does not
compete with private sector lenders but provides export financing products
that fill gaps in trade financing. We assume credit and country risks
that the private sector is unable or unwilling to accept. We also help
to level the playing field for U.S. exporters by matching the financing
that other governments provide to their exporters.
Ex-Im Bank provides
working capital guarantees (pre-export financing); export credit insurance
(post-export financing); and loan guarantees and direct loans (buyer financing).
No transaction is too large or too small. On average, 85% of our transactions
directly benefit U.S. small businesses.
With nearly 70 years
of experience, Ex-Im Bank has supported more than $400 billion of U.S.
exports, primarily to developing markets worldwide.
Bank Single Point of Contact:
Director of the Small Business Office
811 Vermont Avenue, NW
Washington, DC 20571
EMPLOYMENT OPPORTUNITY COMMISSION
Small Business Initiative
EEOC has developed a Small Business Initiative (SBI) to improve customer
service and expand outreach, education, and technical assistance to the
small business community. The SBI aims to promote voluntary compliance
by building a more cooperative and collaborative relationship with the
small and mid-sized business community and to address EEO concerns expressed
by small business owners. The main components of the SBI include:
Every EEOC District office has a Small Business Liaison available to employers
who have questions about the laws enforced by EEOC or about compliance
with those laws in specific workplace situations. Information on contacting
Small Business Liaisons can be found at www.eeoc.gov/employers/contacteeoc.html
- While the information on this page applies to all employers, it has
been specifically designed for small businesses which may not have a human
resources department or a specialized EEO staff. The page is designed
to make it easier for small businesses to comply with the anti-discrimination
laws and help them in their dealings with the EEOC.
Outreach and Education Programs
EEOC's outreach and education programs provide general information about
the employment discrimination laws enforced by EEOC and the EEOC charge/complaint
process. EEOC representatives are available on a limited basis at no cost
to make presentations and participate in meetings, conferences and seminars
with employer groups and professional associations. For example, EEOC
provides speakers for conferences and seminars and for regularly scheduled
meetings of organizations, professional associations, etc; distributes
information materials on EEO laws and represent the Commission at events,
such as job fairs, conventions and conferences; and participates in media
presentations - including radio and TV interviews, as well as cyber-chats
targeting the small business community.
A list of
outreach coordinators and contact information can be found at www.eeoc.gov/outreach/coordinators.html
Training and Technical Assistance
The EEOC Training Institute provides EEO educational services offering
diverse, high quality, reasonably-priced EEO training and training products.
The EEOC Training Institute has created an enhanced website (http://www.eeotraining.eeoc.gov)
which provides user friendly information on all fee-based products and
services. The Institute currently offers training in four major categories
to include: the Technical Assistance Program Seminars (TAPS), the EXCEL
conference, on-site Customer Specific Training, and National Federal Sector
EEO courses. In addition, the Institute offers an array of Training Products
such as books, CDs and curricula manuals.
Assistance Program Seminars (TAPS):
Senior EEOC staff and expert guest presenters provide one and two day
seminars, highlighting the latest EEO topics emphasizing the prevention
of employment discrimination. Though the seminar agendas vary from location
to location, human resource staff, business owners, managers, supervisors,
state and local government officials, federal agency EEO staff, employment
agency staff, union officials and attorneys obtain useful information
and guidance at all of these seminars. Typical topics include harassment,
disability and reasonable accommodations, updates on EEO laws and tips
on preventing employment discrimination. In addition, each participant
receives a comprehensive 7 volume EEO library on a CD-ROM. Re-certification
credits from the Human Resource Certification Institute and Continuing
Legal Education credits are also available.
The Examining Conflicts in Employment Laws (EXCEL) conference is a yearly
multi-day conference offering federal EEO managers, professionals, attorneys,
and staff guidance and information on timely EEO topics, recent developments
in employment laws and changes in agency procedures.
Customer Specific Training: The Training Institute offers on-site
training on a variety of EEO topics. All of our standardized courses,
including those designed for new federal counselors and investigators,
can be delivered on-site. Customized courses are also available, tailored
to the needs of the employer or agency. The topics of workplace harassment,
responding to reasonable accommodation requests and general EEO guidelines
and regulations are most frequently requested.
Courses: The Training Institute delivers standardized national courses
for EEO investigators, EEO counselors, managers and supervisors, agency
representatives and attorneys. These courses are also available for delivery
to the employer or agency work site.
Products: The Training Institute offers technical and legal guidance
to employees, employers and EEO professionals through its many training
products. The Workplace Harassment Issues Toolkit is a user-friendly
training package containing all the elements needed to provide a comprehensive
course addressing the issue of harassment in the workplace. The Toolkit
includes a Instructor Manual, Participant Manuals, Essential Guides and
a slide show. The Workplace Harassment Issues Essential Guide,
a stand alone desk reference, can be purchased separately.
Institutes second desk reference, The ABCs of EEO
provides small business employers and front line supervisors with a quick
and practical guide for complying with EEO laws and developing good business
practices. The participant manuals for the EEO Investigator and EEO Counselor
courses and the 7 volume Technical Assistance Program Seminars manual
on CD are also available through the EEOC Training Institute.
EEOC fact sheets, information materials and brochures and other publications
are available at no cost. They can be ordered by calling 1-800-669-3362
(voice) or 1-800-800-3302 (TTY) or through the Internet at www.eeoc.gov/publications.html
EEOCs web page www.eeoc.gov
- provides easy-to-use information on federal laws prohibiting job discrimination,
including a question and answer format. The site also provides copies
of news/press releases, laws enforced by EEOC, regulations, and policy
guidance issued by EEOC, as well as information on outreach, training
and technical assistance and publications.
provides links to other federal labor law enforcement agencies and other
federal agencies which may have information/resources useful to employers.
also worked with many federal agencies, such as the Small Business Administration,
Office of the National Ombudsman, to ensure EEOCs web page is available
as a link.
The EEOC has undertaken several activities that benefit small businesses
as part of the agencys effort to support the Presidents
New Freedom Initiative a comprehensive strategy for the full integration
of people with disabilities into all aspects of American life, including
2002, EEOC has presented 73 workshops for small businesses throughout
the country. Organized in conjunction with small business organizations,
these workshops have occurred primarily in areas of the country that are
outside of large metropolitan areas. The workshops are free, interactive,
and are designed to meet the specific needs of the communities where they
2002, EEOC published The Americans with Disabilities Act: A Primer
for Small Business. This publication provides practical information
about the obligations of small businesses under Title I of the Americans
with Disabilities Act (ADA), as well as resources that small businesses
can use to find out how to make reasonable accommodations for qualified
applicants and employees with disabilities. Information about tax incentives
that encourage the hiring and retention of individuals with disabilities
is also provided. A copy of the Primer is available at www.eeoc.gov/ada/adahandbook.html
of the Primer for Small Business, EEOC has released a number
of other publications of value to small businesses. In October 2004, the
EEOC released How to Comply with the Americans with Disabilities Act:
A Guide for Restaurants and Other Food Service Employers, which, among
other things, explains the relationship between the requirements of the
ADA and the Food and Drug Administrations Food Code.
The document is expected to benefit the significant number of small businesses
that operate food service establishments. It can be found on the EEOCs
web site at http://www.eeoc.gov/facts/restaurant_guide.html.
released three documents about specific kinds of disabilities in the workplace.
To date, publications have been issued on diabetes, epilepsy, and intellectual
disabilities. The user-friendly format of these publications and the many
examples they provide will prove particularly useful to small businesses
trying to solve practical workplace issues. The publications are available
EEOCs Office of Legal Counsel issues approximately 90 significant
guidance letters a year explaining the employment discrimination statutes
to employers and other stakeholders.
Employment Opportunity Commission Single Point of Contact:
National Outreach Coordinator
Office of Field Programs, EEOC
1801 L Street, N.W.
Washington, DC 20507
The Federal Communications Commission (FCC) is an independent U.S. government
agency, directly responsible to Congress. The FCC was established by the
Communications Act of 1934 and is charged with regulating interstate and
international communications by radio, television, wire, satellite and
cable. The FCC's jurisdiction covers the 50 states, the District of Columbia,
and U.S. possessions.
FCC is directed by five Commissioners appointed by the President and confirmed
by the Senate for 5-year terms, except when filling an unexpired term.
The President designates one of the Commissioners to serve as Chairperson.
Only three Commissioners may be members of the same political party. None
of them can have a financial interest in any Commission-related business.
Commission staff is organized by function. There are six operating Bureaus
and ten Staff Offices. The Bureaus responsibilities include: processing
applications for licenses and other filings; analyzing complaints; conducting
investigations; developing and implementing regulatory programs; and taking
part in hearings. The Offices provide support services. Even though the
Bureaus and Offices have their individual functions, they regularly join
forces and share expertise in addressing Commission issues. The six operating
Bureaus are: Consumer and Governmental Affairs, Enforcement, International,
Media, Wireless Telecommunications, and Wireline Competition.
FCC small entity enforcement and compliance issues, the primary sources
for information are the Enforcement Bureau, which enforces the Communications
Act as well as the Commissions rules, orders and authorizations,
and the Office of Communications Business Opportunities (OCBO), which
provides advice to the Commission on issues and policies concerning telecommunications
opportunities for small, minority, and women-owned communications businesses.
In addition, the FCC Consumer Center, within the Consumer and Governmental
Affairs Bureau, provides a wealth of consumer information and other service.
Small Entity Contact Point:
Office of Communications Business Opportunities (OCBO): 202-418-0990
Enforcement Bureau: 202-418-7450
FCC Consumer Center, Toll-Free Telephone Service: 1-888-CALL-FCC (1-888-225-5322)
TTY, FCC Consumer Center, Toll-Free Telephone Service: 1-888-TELL-FCC
Communications Commission Single Point of Contact:
Carolyn Fleming Williams,
Director, Office of Communications Business Opportunities
U.S. Federal Communications Commission
445 12th Street, S.W.
DEPOSIT INSURANCE CORPORATION
The FDIC provides compliance guidance to small banks on the range of supervisory
and regulatory issues to strengthen banks own compliance expertise
and to enable banks to structure their own operations in compliance with
the law. Within the banking industry, a longstanding custom has developed
in which individual institutions contact FDIC examiners for guidance on
questions and concerns, both to prevent non-compliance and to promptly
and appropriately correct any problems that might exist.
assistance products and services provided by the FDIC include a variety
of venues and provides a broad range of information (in both web-based
and print versions) that addresses the mission, activities, and administrative
actions of the FDIC, and provides access to manuals, guidelines, and regulations,
as well as to policy research, data, and analysis of emerging issues in
banking and the economy.
- The FDIC
maintains a toll-free hotline and an Internet site for bankers and consumers
to contact the FDIC if they have a problem or concern.
- The FDIC
provides a compliance assistance web site at http://www.fdic.gov.
The FDIC web site includes information on examinations, deposit insurance,
laws and regulatory reporting, reports and statistics, forms and publications,
and consumer and community affairs. Several of the FDIC sites are of
particular interest to small banks. FDICconnect is the secure internet
channel for FDIC-insured institutions to conduct business and exchange
information with FDIC. The Directors Corner includes items of
interest to bank directors such as Interagency Policy Statements, Supervisory
Guidance, and Financial Institution Letters. The Office of the Ombudsman
site provides assistance to FDIC-supervised and insured banks, serving
as a bridge to the Corporation.
- The FDIC
has a compliance assistance employee available for each of its regulated
institutions. At the Regional and Territory Office levels there are
case managers, field examiners, and other senior staff assigned to a
specific bank as the single point of contact for that institution. The
supervised institution and the FDIC point of contact exchange numerous
telephone calls and other direct communication both to give guidance
and to respond to informational requests. In addition, there are Subject
Matter Experts available at the Regional and Washington Offices to answer
questions in more technical areas such as Information Systems, Capital
Markets, Accounting, Trust and other subject areas.
- The agency
provides compliance assistance education. Perhaps the most extensive
educational activities occur during the examination process. Examiners
review a banks procedures, practices, policies, and records to
determine compliance with laws, regulations, and supervisory policies.
The vast majority of banks are well run and compliance information customized
to the individual banks activities is provided to bank management
and employees to assist in future activities. In the case of problem
institutions, a more formal program to correct deficiencies identified
at the examination is put in place. Between examinations, the FDIC has
a Banker Outreach Program where senior FDIC staff contact and meet with
bank management to discuss new technologies, product innovations, and
recent statutory changes.
maintains a structured compliance educational program in its Directors
Colleges and in FDIC sponsored symposiums, roundtables, and conferences.
In 2003 and 2004, the FDIC held outreach roundtable discussions on Consumer
Debt, the Corporate Credit Cycle, and the Commercial Real Estate Cycle
and a symposium on Tapping the Unbanked Market and Protecting the Financial
Sector. Compliance assistance is also provided when bankers meet with
senior FDIC officials at state banker association meetings and industry
provides a number of compliance assistance publications and other regulatory
Institution Letters supervisory guidance on regulations and
Law, Regulations, Related Acts
Enforcement Decisions and Orders
of Examination Polices
Information Technology Examination Handbook
Technology Examination Procedures
to the Interagency Country Exposure Review Committee Process
for Payday Lending
Quarterly, and Annual Publications
Annual Report summary of operations and initiatives for the
to Stakeholders Chairmans report on FDICs priorities
An electronic newsletter that highlights analyses in the areas of risk
Banking Review Academic research on banking and supervision
Paper Series Academic research on banking and finance
Outlook Economic and Banking Risk Analysis from national and
State Profiles Macroeconomic and banking conditions in each
Banking Profile Bank performance, trends and data tables
Consumer News Banking and financial information for consumers
Bank Cost Analysis
Summary of Deposit
Assets of Financial Institutions
on Depository Institutions
& Thrift Financial Reports
Deposit Insurance Estimator
- CRA Statute
for Bankers and Consumers
Guide for Directors
Institution Employees Guide to Deposit Insurance
Directory of Deposit Insurers
Loan Pre-qualifications: Applications or Not?
by Side: A Guide to Fair Lending
Investment Products: A Pocket Guide
Guide to Real Estate Sales
Insured Deposit; Your Investments
Facts and Investments
Acquisitions Policy Manual
for Prospective Outside Counsel
of Executive Secretary Contractor Ethics Decisions, 1996-Present
Office of the Ombudsman:
Deposit Insurance Corporation Single Point of Contact:
L. Middlebrook, Ombudsman Specialist
ENERGY REGULATORY COMMISSION
Energy Regulatory Commission, or FERC, is an independent agency that regulates
the interstate transmission of natural gas, oil, and electricity. FERC
also regulates natural gas and hydropower projects. As part of that responsibility,
Regulates the transmission and sale of natural gas for resale in interstate
Regulates the transmission of oil by pipeline in interstate commerce;
Regulates the transmission and wholesale sales of electricity in interstate
Licenses and inspects private, municipal, and state hydroelectric projects;
Approves the siting of and abandonment of interstate natural gas facilities,
including pipelines, storage and liquefied natural gas;
Oversees environmental matters related to natural gas and hydroelectricity
projects and major electricity policy initiatives; and
Administers accounting and financial reporting regulations and conduct
of regulated companies.
has three main goals and objectives, identified as follows:
1: Promote a Secure, High-Quality, Environmentally Responsible Infrastructure
through Consistent Policies.
2: Foster Nationwide Competitive Energy Markets as a Substitute for
3: Protect Customers and Market Participants through Vigilant and
Fair Oversight of Both Traditionally Regulated and Transitioning Energy
FERC small entity enforcement and compliance issues, the market participants
in the energy industry will be directed to their respective program offices
by Michael Miller, Office of the Executive Director.
Small Entity Point of Contact: Michael.firstname.lastname@example.org
Numbers: Michael Miller: 202-502-8415
Locations: FERC Homepage: www.ferc.gov
Energy Regulatory Commission Single Point of Contact for SBPRA requirements:
Federal Energy Regulatory Commission
888 First Street, N.E.
Washington, DC 20426
HOUSING FINANCE BOARD
Federal Housing Finance Board Single Point of Contact:
Federal Housing Finance Board
Office of General
1777 F Street, NW
Maritime Commission is an independent transportation/trade regulatory
agency whose primary functions are to ensure the fair treatment of U.S.
exporters and importers in the oceanborne international commerce of the
U.S., and to protect U.S. trades from unfair foreign shipping practices.
licenses ocean transportation intermediaries (OTI) in the
U.S. to protect exporters and importers who use their services. To be
licensed, an OTI must establish that it is qualified in terms of experience
and character, as well as establish its financial responsibility by means
of a bond, insurance or surety. OTIs with no presence in the U.S. do not
require a license, although they must establish financial responsibility.
the Commission provides an expeditious and inexpensive forum for the resolution
of formal complaints between private parties, offers mediation services
to resolve disputes, and acts as an ombudsman for shippers and others
involved in ocean transportation.
FMC has posted
on its website (www.fmc.gov) the regulations
governing OTIs (Part 515, Licensing, Financial Responsibility Requirements,
and General Duties for Ocean Transportation Intermediaries), a list
of frequently asked questions that a business might have regarding application
for an OTI license, and the applicable form(s) required (Form FMC-18,
Application for a License as an Ocean Transportation Intermediary,
and Form FMC-48, Ocean Transportation Intermediary Bond). These
forms also can be found on the Federal government repository for government
forms at www.forms.gov.
of Transportation and Intermediaries reviews OTI applications and issues
the licenses. It may be contacted by telephone at (202) 523-5843, by facsimile
at (202) 566-0011, or e-mail at OTI@fmc.gov.
of Passenger Vessels and Information Processing handles the OTI surety
bonds and other forms of financial responsibility. It can be contacted
by telephone at (202) 523-5818, by facsimile at (202) 523-5830, or e-mail
of Consumer Affairs and Dispute Resolution Services handles complaints
and inquiries, including those regarding OTI shipments. It can be reached
by telephone at (202) 523-5807, by facsimile at (202) 275-0059, or e-mail
also has Area Representatives in 5 major areas who can assist and/or answer
questions. Area Representatives may be reached in the following areas:
Maritime Commission Single Point of Contact:
Jane E. Gregory
Office of Administration
Federal Maritime Commission
800 N. Capitol Street, N.W.
Washington, D.C. 20573
MEDIATION AND CONCILIATION SERVICE
Federal Mediation and Conciliation Service Single Point of Contact:
Dan Funkhouser, Chief Information Officer,
Federal Mediation and Conciliation Service
2100 K St NW
Washington, DC 20427
Procurement (Companies wishing to conduct business with the Board)
Small Business Procurement Liaison
20th and C Streets, NW, M/S 128
Washington, DC 20551
Information for Small Businesses
General Community Development information
A Guide to Business Credit for Women, Minorities, and Small Businesses
Regulatory Reporting Forms
Current Reporting Forms
Reporting Forms Under Review
General Banking and Regulatory information
Regulations (PDF files)
Supervision & Regulation Letters (SR Letters)
Board Publications Department
Publications available free-of-charge on-line
Publications available for order (on-line order form and information)
20th and C Streets, NW,
Publications Services, M/S127
Washington, DC 20551
News and Events
General News and Events, including: testimonies and speeches; press releases;
and services (e-mail notification for press releases and other unscheduled
postings; personal digital assistant wireless service for press releases;
and e-mail notification for testimony and speeches).
Board Single Point of Contact:
Senior Financial Analyst, Financial Reports section
20th and C Streets, NW, M/S 41
Washington, DC 20551
General Federal Reserve
FTC offers a broad array of resources to aid small businesses in understanding
their obligations under the laws and regulations administered by the Commission.
The FTC offers general information in a variety of forms to address issues
and questions that small businesses frequently encounter. Such guidance
usually will satisfy the needs of small businesses for guidance as to
their obligations. For example, the FTC issues many types of publications
designed to explain how small businesses and others can conduct their
affairs in compliance with the laws and regulations administered by the
FTC. These include materials specifically directed to businesses, such
as (1) compliance guides explaining the requirements of specific FTC rules
in a non-technical manner; (2) industry guides addressing common compliance
issues under the Federal Trade Commission Act, as applied to particular
industries or particular practices; (3) guidelines and policy statements
explaining the application of antitrust laws to particular practices or
industries. These materials frequently contain specific examples and illustrative
fact patterns that show how the agency would apply the law to a particular
set of facts. The FTC holds public workshops, conferences and other forums
to discuss specific topics, which often include compliance concerns. Also,
FTC staff members and Commissioners frequently give speeches and conduct
programs geared to explaining statutory and regulatory requirements and
to answering attendees' questions. Where the topics are of particular
interest to small business, these speeches may involve appearances before
groups representing small-business interests. Other sources of information
include full texts of FTC-administered statutes and rules, advisory opinions
issued by the Commission or its staff, texts of speeches and testimony,
and information on enforcement actions. The FTC also produces and disseminates
numerous print and broadcast materials that, while directed to consumers,
can benefit small businesses by identifying the practices that generate
consumer protection issues between businesses and their customers and
explaining how they should be handled. These materials and information
are readily available to small businesses through a variety of sources,
the FTC's website www.ftc.gov, and
from links at www.business.gov,
www.firstgov.gov, and www.sba.gov/yourgovt/federal.html.
from the FTC, Room H-130, 600 Pennsylvania Ave. NW, Washington, DC 20580,
or call (toll-free) 877-FTC-HELP.
Guides are available at http://www.ftc.gov/ftc/businessinfo/consumer.htm,
and include, among others:
sources of general information are insufficient to provide the needed
guidance or assistance, an FTC staff member may provide specific, informal
advice or arrange for a more formal response. Small businesses may make
inquiries of the Commission by various means. Inquiries can be informal
and the business need not even identify itself. The FTC also has procedures
for providing, where appropriate, either a staff advisory opinion or,
in specified circumstances, a Commission advisory opinion. It is generally
most effective to discuss the issue with a staff person before deciding
whether to seek a formal advisory opinion.
regarding consumer protection issues:
FTC, Room H-130
600 Pennsylvania Ave. NW
Washington, DC 20580
Telephone: (toll-free) 1-877-FTC-HELP (1-877-382-4357).
regarding competition issues:
Office of Policy and Evaluation,
Bureau of Competition, Federal Trade Commission,
Washington, DC 20580
Telephone (202) 326-3300
Fax (202) 326-2884.
Trade Commission Single Point of Contact:
General inquiries may be directed to
The Office of the Secretary
Federal Trade Commission
600 Pennsylvania Ave. NW
Washington, DC 20580
may also contact any of the FTC's regional offices.
General Services Administration Single Point of Contact:
Mr. Felipe Mendoza
Office of Small Business Utilization
General Services Administration
1800 F Street, NW, Room 6029
Washington, DC 20405
links to Federal, State, and Local Agencies.. This website provides information
to citizens and small businesses and provides a myriad of information
on civil issues and government rules, regulations, policies and procedures.
-- Provides contact information for the GSA Regional Small Business Utilization
Centers, counseling available
Doing Business with GSA & the Subcontracting Directory
Forecast of Contracting Opportunities
networking sessions and workshops
to other agencies websites
FedBizOpps is the single government point-of-entry (GPE) for Federal contracting
opportunities over $25,000
A tool to submit contract offers and contract modification request to
GSA Federal Service Supply on line (web page provides the step-by-step
process for the electronic process, and also provides on line eOffer training.
-- Quarterly How to Prepare a Quality Offer (IT Solicitation
-- Monthly How to Obtain a GSA Schedules Contract (Schedules seminar)
-- Attendance, participation, sponsor and co-sponsorships
-- Procurement networking conferences
-- Electronic advertising upcoming Industry Days
-- To provide information to the small business community about upcoming
Marketing Strategies & Techniques Small business
solutions from GSAs advocate for todays small businesses.
OF MUSEUM AND LIBRARY SERVICES
Institute of Museum and Library Services
Single Point of Contact:
Rebecca W. Danvers, Ph.D.
Director of Research and Technology
Institute of Museum and Library Services
1100 Pennsylvania Avenue NW, Room 223
Washington, DC 20506
SYSTEMS PROTECTION BOARD
Systems Protection Board Single Point of Contact:
Richard A. Dorr
Merit Systems Protection Board
1615 M Street NW, Suite 500
Washington, DC 20036
Telephone: 202-653-6772 ext.1113
AERONAUTICS AND SPACE ADMINISTRATION
The Office of Small and Disadvantaged Business Utilization (OSDBU) promotes
the utilization of small, disadvantaged and women-owned businesses in
compliance with Federal laws, regulations, and policies. We assist such
firms in obtaining contracts and subcontracts with NASA and its prime
contractors. The OSDBU also facilitates the participation of small businesses
in NASAs technology transfer and commercialization activities.
Our objective is not only to ensure that small businesses are integrated
seamlessly into the aerospace industrial base of the country, but that
they can contribute to the performance of NASA missions. NASA supports
a non-retaliation policy against small businesses as stated in NASA Policy
Directive 5101.32 for the Ombudsman program.
Small businesses seeking
work with NASA are directed to our website http://osdbu.nasa.gov.
Activities in support of small businesses are listed with information
on how to get involved in obtaining contracts and subcontracts. Request
for Proposals open for bid can be reviewed on the Internet at http://procurement.nasa.gov.
To get the highest return on investment, the NASA OSDBU has designed,
implemented, and facilitated user-friendly programs and initiatives. This
ensures the full integration of capable and high-quality small businesses
into the competitive base of contractors from which NASA regularly purchases
products and services. In addition, the OSDBU has an outreach effort to
communicate with its target small business constituents, as well as an
in-reach program to educate NASA technical, procurement, and administrative
personnel about programs and policies. The OSDBU also disseminates information
about its programs through conferences, forums, training and development
programs, counseling, promotional materials, and the Internet. A free
three-day course called Training and Development for Small Businesses
in Advanced Technologies (TADSBAT) acquaints companies with the NASA culture.
This course is held four times a year at different locations nationally.
In addition, two forums were developed to seek high-technology firms capable
of participating in the Agencys most complex programs. The Aerospace
Technology Small Disadvantaged Forum is conducted twice a year at two
of the aeronautics Field Centers where three to five high-tech SDBs are
selected to give presentations to senior level technical managers. From
the forums inception in 1993 through FY 2001, more than $85 million
have been awarded to some of the presenters. A similar format is used
for the Semi-annual Science Forums for Small Businesses. The Science Forums
create a high-level marketing opportunity for selected small
businesses to present their capabilities to earth science personnel at
the Goddard Space Flight Center and to space science personnel at The
Jet Propulsion Laboratory. Since the inception of this program in 1997,
over $47 million in contracts and subcontracts have been awarded to participants.
As NASAs premier
initiative, the Mentor-Protégé Program is designed to encourage
prime contractors to assist disadvantaged companies in expanding their
technical capabilities where such firms are underrepresented in the market.
Prime contractors receive a variety of incentives during the source selection
process, plus award fee increments during the period of the contract,
if performed successfully. To spur small businesses to actively pursue
opportunities for commercializing NASA technology, the OSDBU, in conjunction
with the Minority Owned Business Technology Transfer Consortium (MBTTC)
puts on seminars throughout the year. Companies learn about the NASA Commercialization
Technology Network, how to identify technologies and work with researchers
and scientists, how to apply for licensing agreements, and how to find
Procurement as a Business Imperative is a one-day course given
four times a year at different NASA Centers to a cross-section of the
Agencys technical, procurement, and administrative personnel. The
course emphasizes the value-added benefit of utilizing diverse small businesses
(in addition to being in compliance with laws and regulations that require
it). On its own initiative, NASA has established a one percent goal as
a percent of total contract value awarded yearly to Historically Black
Colleges and Universities and other minority educational institutions.
NASA is promoting the integration of this underutilized national resource.
To enhance the competitive
advantage of small businesses in the national and world marketplace NASA
has promoted the international quality management standard, ISO 9000.
Since 1996, NASA has conducted seminars at major small business conferences
on how to get certified. The NASA OSDBU staff became the first Federal
headquarters office to become certified. The OSDBU wants to ensure that
small businesses are aware of the fundamentals of an effective teaming
agreement with large prime contractors. Seminars are taught by the Assistant
Administrator for Small Business and are designed to enable small businesses
to understand the legal structure of written teaming agreements, as well
as the factors to consider when choosing a potential teaming partner.
The NASA Minority Business Resource Advisory Committee (MBRAC) was organized
to include executive members from disadvantaged companies who could advise
the Administrator on how to increase small business involvement in NASA
and remove regulatory obstacles to that end. Recommendations have been
made and implemented in the areas of procurement source criteria, contract
fee structure, contracting goals, and the review of subcontracting plans.
The NASA Prime Contractor Roundtable was designed to facilitate an exchange
between NASA and its prime contractors, mainly on how to increase the
use of small businesses in their respective subcontracting programs. NASAs
Assistant Administrator for Small Business is a board member of the World
Association of Small and Medium Enterprises, an affiliated organization
to the United Nations. Through this association, NASA is able to advise
American small businesses on the advantages of competing in the world
and Space Administration Single Point of Contact:
Ms. Patrica L. Dunnington
Chief Inforamtion Officer
National Aeronautics and Space Administration (NASA)
300 E Street, SW
Washington, DC 20546
ARCHIVES & RECORDS ADMINISTRATION
The National Archives and Records Administration (NARA) ensures, for citizens
and Federal officials, ready access to essential evidence that documents
the rights of American citizens, the actions of Federal officials, and
the national experience. It establishes policies and procedures for managing
U.S. Government records and assists Federal agencies in documenting their
activities, administering records management programs, scheduling records,
and retiring noncurrent records. NARA accessions, arranges, describes,
preserves, and provides access to the essential documentation of the three
branches of Government; manages the Presidential Libraries system; and
publishes the laws, regulations, and Presidential and other public documents.
It also assists the Information Security Oversight Office, which manages
Federal classification and declassification policies, and the National
Historical Publications and Records Commission, which makes grants nationwide
to help nonprofit organizations identify, preserve, and provide access
to materials that document American history.
for information on the National Archives and Records Administration's
programs and activities. One resource for small businesses is NARA's Office
of the Federal Register (see http://www.archives.gov/federal_register/index.html).
That office provides ready access to the official text of Federal laws,
Presidential documents, administrative regulations and notices, and descriptions
of Federal organizations, programs and activities.
and Records Administration Single Point of Contact:
Policy and Communications Staff
Office of the Archivist
COMMISSION ON LIBRARIES & INFORMATION SCIENCE
National Commission on Libraries and Information Science Single
Point of Contact:
Madeleine C. McCain
Director of Operations
U.S. National Commission on Libraries and Information Science
Phone: (202) 606-9200
Web site: www.nclis.gov
CREDIT UNION ADMINISTRATION
NCUA provides a variety of resources for small credit unions. Our agency
website presents all of the agencys regulations, as well as various
other documents that relate to regulatory compliance. In addition, NCUA
staff members from the Office of Small Credit Union Initiatives (OSCUI)
and the Office of General Counsel (OGC) are available to answer both formal
and informal compliance questions from members of the credit union community
and the general public.
NCUA's point of contact
for federal credit unions is Neil McNamara, (703) 518-6570. Other points
of contact are accessible through the NCUA website at www.ncua.gov
and by telephone at (703) 518-6300.
Union Administration Single Point of Contact:
National Credit Union Administration
1775 Duke St.
Alexandria, VA 22314-3428
ENDOWMENT FOR THE ARTS
National Endowment for the Arts Single Point of Contact:
1100 Pennsylvania Ave. Rm. 618
Washington DC 20506
ENDOWMENT FOR THE HUMANITIES
National Endowment for the Humanities Single Point of Contact:
Susan G. Daisey, Director
Office of Grant Management
National Endowment for the Humanities
1100 Pennsylvania Avenue, NW, Room 311
Washington, DC 20506
INDIAN GAMING COMMISSION
National Indian Gaming Commission Single Point of Contact:
The public will be directed to the suitable contact for their area of
interest by calling our headquarters front desk.
Penny Coleman, Acting General Counsel
1441 L Street NW, Suite 9100
Washington, DC 20005
LABOR RELATIONS BOARD
National Labor Relations Board Single Point of Contact
Hugo Voogd, Deputy to the Assistant General Counsel
National Labor Relations Board
Division of Operations-Management
1099 14th Street, NW, Room 10204
Washington, DC 20570
The following actions
have been taken to provide compliance assistance to all NLRB customers:
strives to improve services to members of the public with limited English
proficiency. These improvements would assist small businesses owned
or managed by non-English speakers. Recent improvements include adding
a folder to its website that explains the NLRBs function and
services in Spanish.
- NLRB continually
seeks to improve the public information officer program in its field
offices to ensure that the public is assisted properly with questions
about their rights under the National Labor Relations Act (NLRA). NLRB
information officers have responded to over 150,000 inquires annually.
Most direct individuals to other agencies or provide explanations about
the individuals rights under the NLRA. The services provided
under our public information officer program assists small businesses
by discouraging the filing of frivolous charges. Recently, the NLRB
made available to the public a toll-free telephone number that will
connect the caller directly to the NLRBs office that is closest
to callers residence or office. Information provided through
the toll-free telephone number is also available in Spanish.
website contains a statement of its Standards of Service, providing
clear explanations about what parties to NLRB proceedings can expect
after charges and petitions are filed. Our website provides for a procedure
for the public to comment on how our services can be improved. (www.nlrb.gov)
In addition, the website now makes available to members of the public,
including small businesses, electronic copies of case handling manuals,
the Boards Rules and Procedures, and recently issued Board decisions
and other memoranda.
has implemented new procedures on its website that enhance the ability
of parties to its proceedings to communicate with the Agency through
e-mail and submit certain documents electronically.
field offices are continually encouraged to expand their outreach programs
by speaking to business groups and labor organizations about our procedures,
and participating in labor-management conferences where changes in the
current case law are explained and discussed. Many small businesses
take advantage of these conferences so that they can learn how to stay
in compliance with the National Labor Relations Act.
National Mediation Board Single Point of Contact:
Denise M. Vines, Supervisory
Finance & Administration Specialist
Washington, DC 20572
National Science Foundation Single Point of Contact:
Director, Office of Small and Disadvantaged Business Utilization Research
4201 Wilson Blvd
Arlington, VA 22230
TRANSPORTATION SAFETY BOARD
Transportation Safety Board Single Point of Contact:
National Transportation Safety Board
Safety Studies and Statistical Analysis Division
490 L'Enfant Plaza East, SW
Washington, DC 20594
Regulatory Commission Single Point of Contact:
Brenda Shelton, Chief
NRC Records Mgmt Branch, OCIO
U. S. Nuclear Regulatory Commission
Washington, D. C. 20555-0001
Telephone: 301- 415-7233
Vera (MXV@NRC.GOV), 301-415-7160, is
the point of contact for small business inquiries pertaining to contracting
opportunities with NRC. Detailed information on the small business program
can be found at http://www.nrc.gov/who-we-are/small-business.html.
(MTL@NRC.GOV) is the point of contact
to provide assistance to small entities that have questions regarding
compliance with NRC regulations and/or the impact of NRC rulemakings on
small entities. Information on NRC's policy and procedures in this area
can be found at http://www.nrc.gov/what-we-do/regulatory/rulemaking/flexibility-act.html.
OF PERSONNEL MANAGEMENT
Office of Personnel Management Single Point of Contact:
Tina B. McGuire, Chief
Contracting Group, CCFAS
United States Office of Personnel Management
1900 E Street, NW, Room 1342
Washington, DC 20415
PRIVATE INVESTMENT CORPORATION
For general information on OPIC programs:
Small Business Hotline: 1-800-CALL-SBC (1-800-225-5722)
Local Area: 202-336-8700
Investment Corporation Single Point of Contact:
Small and Medium Enterprise Department
Overseas Private Investment Corporation
1100 New York Ave NW
Washington, DC 20527
The Peace Corps, as a small Federal Agency, relies on and contracts with
small businesses for a majority of our products and services. The Office
of Contracts maintains a list of submitted contractors to match against
our posted contracting requirements. The list is maintained for one year
after submission. An agency database is maintained for overseas contractors.
To enroll in this database, visit our website.
Many short-term training
contractors are needed for overseas services.
Contracting opportunities available are posted on our website. Visit our
website at www.peacecorps.gov
under the heading About the Peace Corps, click on Management, and then
click on Contracting Opportunities. On this web page, click on learn more
to see overseas training services needed and to find information about
being added to our database. Contracts for over $25,000 are posted on
Any questions or for
further information, contact Ms. Judy Dawes. Ms.Dawes will provide assistance
and explanations in complying with Peace Corps regulatory procedures and
requirements for contracting.
Single Point of Contact:
Office of Contracts
1111 20th Street, NW, Room 4444
Washington, DC 20526
Toll Free: 800-424-8580
BENEFIT GUARANTY CORPORATION
Customer Service Center
A toll free number (1 800 736 2444) dedicated to pension plan administrators
and plan professionals.
the RegFair Representative
Functions independently of enforcement and compliance activities, addresses
issues raised by businesses that sponsor defined benefit pension plans,
the vast majority of which are small businesses. The RegFair Representative
is also PBGCs Problem Resolution Officer for plan practitioners,
and can be reached via a toll-free number (1 800 736 2444, ext. 4163)
or e-mail (email@example.com).
Ask an Attorney
An attorney in PBGCs Office of the General Counsel is available
by telephone or e-mail for informal advice on legal issues pertaining
to compliance, enforcement, and other matters of concern. The General
Inquiry Attorney can be reached via a toll-free number (1 800 736 2444,
ext. 4020) or e-mail (AskOGC@pbgc.gov).
The Small Business Guide to the PBGC. This easy-to-read synopsis
of all of a small plan sponsors obligations under ERISA and our
regulations makes it much easier for the small business owner to understand
and comply with the program requirements. The booklet also contains
phone numbers and other information on where to go for help.
Frequently Asked Questions.
PBGC forms and instructions.
Fact sheets on PBGC programs.
Opinion Letters. The General Counsel issues formal opinions
on legal issues under Title IV of the Employee Retirement Income Security
The Blue Book sets forth various questions of general interest
to practitioners posed by representatives of the Enrolled Actuaries
Program Committee, and provides answers from PBGC staff.
PBGCs Annual Report
provides financial information and describes its customer service, enforcement
and compliance activities.
NOTE: All resources and publications available on PBGCs
website can also be obtained by calling our Customer Service Center
(1 800 736 2444).
PBGCs outreach efforts include:
Meetings and conferences. PBGC representatives participate
in meetings and conferences with pension practitioners to address issues
of mutual concern and to get their feedback.
groups. We conduct periodic focus groups to help determine ways
in which we can better serve our customers; for example, with members
of the American Society of Pension Actuaries (ASPA), a group which serves
primarily small businesses.
Surveys. Surveys are conducted regularly to continuously receive
feedback from our pension practitioners, the majority of whom deal with
the pension plans of small businesses.
Dispute Resolution (ADR) Policy
Under PBGCs ADR policy, PBGC examines the suitability of using
ADR to resolve issues that would otherwise be resolved by adversarial
administrative or judicial processes. In appropriate disputes, PBGC uses
ADR in a good faith effort to achieve consensual resolution of issues
in controversy, including compliance and enforcement matters.
Guaranty Corporation Single Point of Contact:
Customer Service Center: 1 800 736 2444
Practitioner Problem Resolution Officer
Toll Free: 1 800 736 2444 ext 4136
The public can fully
resolve most issues by calling PBGC Customer Service Center staff, 1-800-736-2444,
and contacting Ms. Morstein only if the issue is not resolved to ones
The Railroad Retirement Boards primary function is to administer
comprehensive retirement-survivor and unemployment-sickness benefit programs
for the nation's railroad workers and their families under the Railroad
Retirement and Railroad Unemployment Insurance Acts. In connection with
the retirement program, the RRB has administrative responsibilities under
the Social Security Act for certain benefit payments and railroad workers'
Retirement Board Single Point of Contact:
Ronald J. Hodapp, Chief
Information Resources Management
Railroad Retirement Board
AND EXCHANGE COMMISSION
created the Securities and Exchange Commission in 1934 to protect investors,
and to maintain fair, honest, and efficient national securities markets.
The Commission provides extensive compliance assistance to the public.
Small businesses subject to SEC regulation include
companies and investment advisers,
affected by SEC regulation include auditors of companies whose stocks
are publicly held and subject to registration with the SEC. The SECs
Office of Small Business Policy, telephone number (202-942-2950), should
generally be the first point of contact for any small business that seeks
compliance assistance from the Securities and Exchange Commission. This
office is the primary resource for small business issuers of securities.
Small regulated entities may wish to contact the appropriate Division
or other office directly (Market Regulation for broker-dealers and transfer
agents; Investment Management for investment companies and investment
advisers; the Office of Chief Accountant for accountants).
the public seeking compliance assistance for Securities and Exchange Commission
regulation may contact SEC staff by mail, e-mail, or telephone.
of SEC Information:
of Small Business Policy: 202-942-2950
of Enforcement : 202-942-4530
Consumer Information: 1-800-SEC-0330
and minority business procurement: (202) 942-4990
company disclosure requirements: 202-942-2825
of Interpretations and Guidance for Market Regulation: 202-942-0069
of Investment Companies and Investment Advisers: 202-942-0659
about federal requirements for securities registration and corporate
about applicability of securities laws to small business: firstname.lastname@example.org
about the conduct of federally-regulated securities markets: email@example.com
about federal regulation of investment advisers: IARDLIVE@sec.gov
about federal regulation of investment companies: IMOCC@sec.gov
and Exchange Commission Single Point of Contact:
Gerald Laporte, Chief
Office of Small Business Policy
Division of Corporation Finance
Securities and Exchange Commission
450 5th Street NW, Room 3500
Washington, DC 20549-0310
Selective Service System Single Point of Contact:
1515 Wilson Blvd.
Arlington, VA 22209
Small businesses wanting access to SBA programs should call SBA's Answer
Desk toll-free or e-mail firstname.lastname@example.org.
In many cases, the SBA information technician receiving a call will directly
answer the question. If a matter needs attention from a particular program
specialist in the caller's immediate area of the country, the SBA Answer
Desk can put the caller in touch with a specific individual in an SBA
District Office or program office.
6302 Fairview Road, Suite 300
Charlotte, North Carolina 28210
Answer Desk TTY: (704) 344-6640
TTY Directory [Text] or [PDF]
Send e-mails to: email@example.com
ways to access compliance information about SBA programs are going to
the SBA website's frequently asked questions about SBA programs at http://app1.sba.gov/faqs/
or to SBA's main webpage http://www.sba.gov/
Business Administration Single Point of Contact:
Ms. Jacqueline K. White, Chief
Administrative Information Branch
U.S. Small Business Administration
409 3rd Street, SW, MC5101
Washington, DC 20416-0005
The majority of the services listed below are offered as a part of the
Social Security Administrations (SSA) service to the business community
in general, not specifically to small businesses. These services are directed
primarily to employers, businesses or organizations that serve as representative
payees to Social Security beneficiaries, businesses that seek contracts
with SSA and schools. There are four primary avenues of access to these
services with significant overlaps among them.
may use the toll-free access number (800-772-1213) to verify that they
have the correct Social Security number (SSN) for an employee. This
verification prevents the often difficult job of correcting wage reports
made under an incorrect SSN. Up to five SSNs may be verified with one
call if the employer can furnish his or her address and employer identification
number (EIN). If employers need to verify more than 5 SSNs, but less
than 50, the teleservice representative will advise the employer to
contact the nearest SSA field office (FO) and will provide the FO's
telephone number and address. There is a procedure for verifying more
than 50 SSNs, but we do not expect that to be an issue with small businesses.
New employers wishing to apply for an EIN may also call 800-772-1213
and request that application form SS-4, Application for Employer Identification
Number, be sent to them along with the Internal Revenue Service (IRS)
publication, Instructions for Form SS-4.
SSA maintains the SSA Employer Reporting Service Center at 800-772-6270
and online at http://www.socialsecurity.gov/employer/.
It can also be reached online from the SSA employer portal page. The
Center can provide detailed information on the best way for an employer
to report wages. An employer calling the main SSA 800 number and wanting
more in-depth information about reporting wages, etc., will be referred
to this number or website.
Organizational representative payees include governmental or non-profit
social service agencies that manage benefits for beneficiaries who are
not able to manage benefits on their own and who have no friends or
relatives suitable or willing to be payees. Organizational representative
payees who must deal with the many issues that arise with beneficiaries
who cannot manage their own benefits, including changes in address or
circumstances, non-receipt of checks, work issues and many other issues,
can interact with SSA primarily by calling the main 800 number.
The SSA website, http://www.socialsecurity.gov,
contains a link that directs businesses to the Business Services Online
(BSO) website, http://www.socialsecurity.gov/bso/bsowelcome.htm.
BSO is a suite of business services including Registration Services,
Employer Services (Submit a Wage File, W- 2 Online, View Status, View
Notices and View Errors) and the Social Security Number Verification
Service. The W-2 Online portion of the website is designed specifically
for small businesses. The site allows employers to complete up to 20
W-2 forms on their computer screens. The service automatically computes
the W-2 data for them, and the report is transmitted to SSA electronically.
Employers can also print copies for their employees and for their records.
Multiple sets of 20 W-2s can be submitted.
2003, almost 200,000 W-2s for 2002 were submitted to SSA via W-2 Online
that would have otherwise been submitted on paper forms. The employer
must be a registered BSO user to use these services, but registration
is free. Businesses needing personalized assistance with wage reporting
can follow a link, http://www.socialsecurity.gov/employer/wage_reporting_specialists.htm,
to find a current list of Employer Services Liaison Officers in each
region who are available to discuss specific wage reporting issues by
phone. The Social Security personnel can help callers with all questions
about how to submit W-2s to SSA. The telephone numbers are not toll-free.
SSAs Office of Acquisition and Grants (OAG) maintains a website,
which contains acquisition information to assist small businesses interested
in doing business with SSA. SSA's policies make doing business with
the Agency easy for small businesses. All contracts are offered on an
"open bid" basis, which means the bidding contractor does
not have to be on any specific list of approved contractors. Some contracts
are reserved for award to small businesses only.
SSA maintains a website, www.socialsecurity.gov/payee,
dedicated to Representative Payee requirements and responsibilities.
This is significant, because many beneficiaries who need a payee have
no family or friends willing to serve in this capacity. As a result,
many small social service organizations serve as payees. This website
makes it easy for small businesses to apply and be approved as an organizational
payee. Training materials for payees are available at the website, including
a written lesson, a PowerPoint presentation and a video. The written
material and the PowerPoint program can be downloaded from the website,
and the video can be ordered. Interested parties can request the material,
including the video, on a compact disk.
SSA must verify the full-time attendance of certain students by asking
school officials to complete a form certifying that the student/beneficiary
is in full-time attendance at the school. School officials can access
a dedicated website, http://www.socialsecurity.gov/schoolofficials/,
which explains the verification process, why the information is needed
and what is expected of them. The site also has a Frequently
Asked Questions page for school officials and also a page, http://www.socialsecurity.gov/schoolofficials/faqs_students.htm,
for students. School officials and students are able to download the
form if they lose the form they received from SSA.
SSA publishes a quarterly newsletter in conjunction with the IRS called
the SSA-IRS Reporter. This newsletter is mailed by IRS
along with Form 941, Employer's Quarterly Federal Tax Return. It contains
up-to-date wage and tax reporting information. While it is mailed to
all employers, surveys show that it is predominately read by small business
The Employer's Guide to Filing Timely and Accurate W-2 Wage Reports
is available both in hard copy and on the SSA website at http://www.socialsecurity.gov/employer/pub.htm.
This pamphlet (SSA Pub. No. 16-004) explains an employers responsibilities,
how to file, where to file, how to avoid common reporting errors, how
to correct them, finding help, etc.
The publication, A Guide for Farmers, Growers and Crew Leaders
(SSA Publication No. 05-10025), provides information on Social Securitys
benefits package and how to report income to SSA. This guide is available
on SSAs website at http://www.socialsecurity.gov/employer/pub.htm.
- SSA participates
in a number of IRS-related events. Staff attend six tax seminars a year
presented by IRS. SSA staffs a booth at these public seminars and also
provides a 1-1/2 hour workshop on employer reporting. A number of small
businesses attend these workshops. SSA staff make presentations at eight
payroll reporting conferences each year in different parts of the country.
These conferences are attended primarily by larger businesses, but they
are open to any business.
- SSA holds
The National Payroll Reporting Forum on an annual basis at its Baltimore
headquarters. This forum was established in 1990 so that Federal agencies
and the business community could gather, identify, discuss and resolve
common wage and tax reporting issues. This forum has had a significant
effect on the accuracy of the wage data submitted to SSA. The forum
also provides the business community an opportunity to have a voice
in initiatives that will ultimately affect the way it does business.
The forum is attended by many small companies from the surrounding states
as well as by national payroll organizations and service bureaus. The
Agency is holding the 2004 conference on May 20, 2004 at SSA headquarters
Office of Small and Disadvantaged Business Utilization assists small
businesses by scheduling one-on-one meetings and participating in various
procurement trade shows and conferences.
Security Administration Single Point of Contact:
Elizabeth A. Davidson
SSA Reports Clearance Officer
1338 Annex Building
6401 Security Boulevard
Woodlawn, MD 21235
The Surface Transportation Board (STB) is an independent adjudicatory
body administratively housed within the Department of Transportation.
STB is responsible for the economic regulation of interstate surface transportation,
primarily railroads, within the United States. STB's mission is to ensure
that competitive, efficient and safe transportation services are provided
to meet the needs of shippers, receivers and consumers. In furtherance
of its mission, STB provides a number of services that small businesses
might find useful:
Services: 202-565-1592 (how to participate in agency proceedings)
Consumer Assistance (toll free): 866-254-1792
Overview- Abandonments and Alternatives to Abandonments; So You Want
to Start a Small Railroad
Transportation Board Single Point of Contact:
Anne K. Quinlan
1925 K Street, NW, Ste. 894
Washington, DC 20423-0001
Business Incubation Program
Over the years, TVA has provided capital to help communities establish
business incubators to support new and expanding enterprises. The TVA
Business Incubation Network includes 24 operational sites across the Valley
where tenants share services, equipment, and building space. TVA provides
technical and financial assistance to members of the TVA-supported network
and also maintains the Business Incubator Tenant Loan Fund, a revolving
fund that helps tenants meet short-term needs for cash flow and operating
Business Resource Center
TVAs Web-based center serves as an information gateway to valuable
public and private resources on entrepreneurship, financial and technical
assistance, industrial organizations, and business services. Topics range
from setting up a business plan to finding capital, paying taxes, and
marketing. The site provides access to the programs and services offered
by TVA, other Tennessee Valley organizations, and nationwide resources.
Visit the Online Business Resource Center at www.tva.com/econdev/obr.
Business Development Program
TVA supports the growth and expansion of minority and socially and economically
disadvantaged businesses with diverse packages of technical, capital,
and managerial assistance. A key feature of the program is the Minority
Business Development Loan Fund (MBDLF), a revolving fund that provides
for loans ranging from $50,000 to $500,000. Through the MBDLF and the
Valley Coalition, a partnership between TVA and regional banks, TVA promotes
job creation and stimulates capital investment in the Valley.
and Minority Business Mentoring
Small and minority businesses that provide services to TVA receive support
through TVAs mentoring program, which helps these firms grow and
enhance their business operations. Assistance includes matching suppliers
with business opportunities, identifying key business contacts, encouraging
joint ventures and alliances, and linking TVA procurement needs with manufacturers
and businesses in the Tennessee Valley.
TVAs economic development programs are delivered in partnership
with public and private organizations. Some of our partners are:
of TVA power
of commerce and local economic development authorities
departments of economic and community development
- The U.
S. Small Business Administration
- The U.
S. Department of Commerces Minority Business Development Agency
business development centers
Department of Agriculture Rural Development
- The Valley
Coalition, a public/private lending and business assistance partnership
between TVA and participating Valley financial institutions.
Assistance Website: http://www.tva.com/econdev/smallbiz.htm
Valley Authority Single Point of Contact:
Philip S. McMullan, Project Manager
Business Growth and Innovation
K. UDALL FOUNDATION
Morris K. Udall Foundation Single Point of Contact:
Deputy Executive Director and General Counsel
Morris K. Udall Foundation
130 S. Scott Avenue
Tucson, AZ 85701
The U.S. Access
Board (Board) develops and maintains accessibility guidelines and standards
for the built environment, transportation vehicles, electronic and information
technology and telecommunications. These design requirements are used
to enforce several different laws, including the Americans with Disabilities
Act. A key part of the Board's mission is providing technical assistance
on the design requirements it develops and maintains. Information about
any of the Board's guidelines or standards or accessible design can be
obtained through the Board's toll free numbers at 800-872-2253 (v) and
800-993-2822 (TTY); through fax at 202-272-0081; mail addressed to U.S.
Access Board 1331 F St. NW Ste. 1000, Washington, D.C., 20004; e-mail
to firstname.lastname@example.org or from
the Board's website http://www.access-board.gov.
the Board participates in a wide range of training programs and conferences
throughout the country every year. Information on upcoming events is available
from the Board and is posted on its website at http://www.access-board.gov/research&training/Training.htm.
The Board also publishes a host of guidance materials on its design requirements
and other aspects of accessible design. Board publications are available
in a variety of accessible formats. Copies of all Board publications are
available free from the Board, including through its website at http://www.access-board.gov/indexes/pubsindex.htm.
Access Board Single Point of Contact:
Deputy General Counsel
U.S. Access Board
1331 F Street NW Suite 1000
Washington, DC 20004
(202) 272-0082 (TTY)
(202) 272-0081 (Fax)
INTERNATIONAL TRADE COMMISSION
U.S. International Trade Commission Single Point of Contact:
Trade Remedy Assistance Program Manager
500 E St. SW
Washington DC 20436
Remedy Assistance Office assists the public and small businesses seeking
benefits or relief under U.S. trade laws. The office offers general information
concerning remedies and benefits available under the trade laws of the
United States and provides technical and legal assistance and advice to
eligible small businesses seeking those remedies and benefits.
U.S. Trade Representative Single Point of Contact:
Gregory M. Walters
Director of Small Business Affairs
Office of the U.S. Trade Representative
600 17th Street, NW
Washington, DC 20508
Fax (202) 395-3692