has made strong progress in the President’s Management Agenda,
especially in Budget and Performance Integration. In competitive sourcing,
however, SSA is progressing more slowly than planned.
Capital — SSA is yellow for status because it has not
implemented an agency-wide performance appraisal system that differentiates
between high and low performers. However, SSA continues to improve
through a new performance appraisal system for its senior executives.
SSA also has increased productivity and has been moving workers
to front-line positions, which, in turn, should improve service
Sourcing — SSA is red for status because it has not
competed or directly converted 15 percent of its commercial jobs.
While SSA has the competitive sourcing infrastructure in place
and has taken initial steps, it only recently announced its studies.
Performance — SSA’s status is yellow because its
financial and performance management systems are not yet integrated.
Still, SSA continues to make progress. It produced audited financial
statements 45 days after the end of the fiscal year, beating an
accelerated annual deadline by two years. Also, SSA received a
clean opinion on its financial statements for the ninth consecutive
year and cleared its one remaining financial management material
SSA’s status is yellow because it is developing but has
not yet achieved a one-stop, integrated customer service delivery
across the Internet, call centers, and field offices. SSA makes
business cases for all its major IT investments, and the agency’s
enterprise architecture and capital planning processes have improved.
Integration — SSA’s status is yellow because the
cost of outputs is not directly integrated with performance outcomes.
However, SSA has strengthened the linkage in some cases, and is
developing a new budget formulation system.
indicate change in status since baseline evaluation on September 30,
suggest that SSA uses strong financial management and accountability practices
in administering these programs. The programs have adequate long-term
and annual performance measures, many of which have been met.