SMALL BUSINESS ADMINISTRATION
The President's Proposal:
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Leverages small business lending and equity investment;
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Establishes an online access point to help small businesses
comply with federal regulations;
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Supports Small Business Development Centers; and
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Eliminates or reduces redundant or poorly performing programs,
such as the One-Stop-Capital Shop program.
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Small Business Administration
Hecto
V. Barreto, Administrator
www.sba.gov
202–205–6605
Number of Employees:
3,026 permanent employees and 1,221 temporary employees for disasters
2002 Spending: $1.1 billion
Field Offices: 93 nationwide
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The Small Business Administration (SBA) was created in 1953 to aid,
counsel, assist, and protect the interests of small businesses and help families
and businesses recover from physical disasters. Critical to this mission are
SBA’s efforts to foster a business-friendly environment, help clients
to succeed, and serve as the federal disaster bank.
Providing Access to Capital
Through a variety of financing programs, SBA guarantees general small
business loans, equipment loans, and microloans, as well as venture capital
equity investments. These programs offer a wide spectrum of assistance, from
an average of $12,000 for microloans to a maximum of $1.5 million for general
business loans. Guaranteed equity investments can be as high as $20 million.
To address the lending needs of small businesses affected by the September
11th attacks, the Congress passed and the President
signed legislation that temporarily lowers fees for SBA lending programs and
transfers more risk to the government. While the fee reductions may help
a small number of businesses cope, it also means that SBA’s lending
programs will be more expensive. Given the additional cost, the Administration
intends to target the available resources to credit-worthy small businesses
most likely to be underserved by the commercial capital markets including
start-ups and those seeking loans of less than $150,000. These types of firms
need the extra assistance because they generally entail more risk for lenders
and their smaller loans are more administratively burdensome. Without SBA
support, the private sector may not make these loans because they do not produce
the same profit margins as larger loans.
A Hand Up Not a Hand Out
[T]he government can never guarantee success in
the private sector. That's not what happens in a system
based upon free enterprise. And so the best thing we
can do is help you to get your business started.
President George W. Bush December
3, 2001 |
Historically, SBA’s lending programs served less than one-tenth
of one percent of the nation’s small businesses annually and provided
less than one percent of annual small business lending. The Administration
will work with the Congress and the lending and small business communities
to explore new approaches to ensure that a greater number of the nation’s
small businesses have adequate access to capital, such as Capital Access Programs
(CAPs). Under a CAP program, the bank and the borrower pay an up-front insurance
premium typically between three and seven percent of the loan amount into
a reserve account, which is matched by state governments. CAPs or other innovative
state programs that place greater emphasis on market solutions may point the
way toward modernizing SBA’s lending programs.
Disaster Assistance
In the wake of physical disasters, SBA’s disaster loans are the
primary form of federal assistance for individuals and businesses. SBA’s
disaster loans help homeowners, renters, businesses of all sizes, and nonprofit
organizations finance rebuilding and recovery efforts from physical damage.
Working closely with other federal disaster assistance agencies, particularly
the Federal Emergency Management Agency, SBA establishes temporary field offices
in disaster areas where it helps the public apply for low-interest construction
and economic assistance loans. In 2001, SBA responded to about 70 disasters
and approved $986 million in loans. In 2002, the Administration sought and
the Congress provided nearly $1.4 billion in lending, including almost $600
million to support businesses adversely impacted by the September 11th attacks.
For 2003, the budget requests funding to support SBA’s activity level
consistent with its five-year average.
SBA Provides Front-Line Disaster Relief
“They were the most efficient, most humane organization
I’ve ever dealt with,” says Marvin Rafeld,
owner of a small business in lower Manhattan. The SBA
approved his loan request for nearly $125,000 less than
24 hours after he applied.“ I was shocked by how quick it was.”
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Improve
Disaster Response. SBA’s Disaster Loan Program
plans to significantly improve response capabilities in 2003 by installing
a paperless loan application processing system. The new system will allow
SBA to process loan applications electronically, thereby reducing turnaround
time as well as personnel and administrative costs. SBA’s goal is to
increase its productivity by at least 25 percent. The new system will also
enable SBA to review electronic files anywhere regardless of where a disaster
occurs, and to share data more easily with other SBA programs and other disaster
relief agencies.
Technical Assistance
SBA’s technical assistance programs annually provide direct assistance
to more than 1.3 million small businesses through grants that support more
than 1,000 Small Business Development Centers (SBDCs). SBA and its resource
partners provide training and counseling to small businesses on topics ranging
from developing business plans to managing cashflows. SBA has 389 Service
Corps of Retired Executives (SCORE) chapters, as well as grants provided for
microloan lenders to provide business assistance.
Across the United States, small business owners struggle to understand the overwhelming number of government regulations.
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Measuring the
performance of these programs has been difficult because many factors beyond
SBA assistance affect small business sustainability and growth. In addition,
the SBDCs have been reluctant to provide information to SBA. In fact, Congress
passed legislation prohibiting SBA from collecting client-level information.
SBA has pledged to work more aggressively with its technical assistance grant
recipients to collect information on business longevity, increased taxable
business activity, and the number of start-up firms attributable to technical
assistance services. This data is necessary to monitor the impact of SBA
resources and hold program managers accountable for results.
In addition, duplication and overlap in these technical
assistance programs can lead to confusion and diminish service delivery.
The budget includes $161 million for these programs and saves taxpayers $31
million by eliminating or reducing poorly performing or redundant programs
such as the One-Stop-Capital Shop program and the Program for Reinvestment
in Microentrepreneurs (PRIME).
Federal Procurement
The federal government annually purchases about $200 billion in goods
and services and in 2003, the Administration expects to award about $44 billion
in contracts to small businesses. The Administration is committed to achieving
the government-wide small business procurement goal of 23 percent.
In 2001, while the federal government met its small
disadvantaged business procurement goals, it fell short elsewhere, having
problems meeting statutory goals where participation of eligible small businesses
remains low. For example, Historically Underutilized Business Zones (HUBZone)
business goals were not met. Though it is not clear how many eligible small
businesses exist, a recent study by the General Accounting Office cited poorly
designed eligibility criteria and burdensome and costly application processes
as major barriers to small business participation in the HUBZone program.
SBA is working to correct these problems through regulatory changes.
Small Is Beautiful
Complying with regulations
is a major burden for small businesses and a principal impediment to their
success. Laid end to end, federal regulations measure 16 feet long—and
this does not include state and local laws. Apart from being particularly
costly for firms with fewer than 20 employees, regulations are just too hard
for the typical small business to find. Under the present arrangement, each
of the nation’s 25 million small businesses must coordinate with dozens
of agencies to order licenses, select locations, negotiate leases, pay taxes,
even hire employees. No wonder many small business owners do not even know
where to start.
To address this problem, SBA
has launched BusinessLaw.gov, an Internet-site
that provides one-stop access to more than 30 types of regulatory information,
20,000 links to state and local laws, along with interactive help to find
additional solutions. As part of the Administration's E-Government initiative,
SBA will continue to offer small businesses more on-line options to make complying
with regulations easier.
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Status Report on Select Programs
The Administration is reviewing programs throughout the federal government
to identify strong and weak performers. The budget seeks to redirect funds
from lesser performing programs to higher priority or more effective ones.
Program | Assessment | Explanation |
Small Business
Investment Company (SBIC) |
Effective |
The SBIC venture capital program serves small
businesses whose needs are usually below $5 million.
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Disaster Loan
Program (direct loans) |
Effective |
The disaster program responds quickly to disasters
and processes loan applications in a timely manner.
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7(a) General
Business Loan Program |
Moderately Effective |
Declining defaults have improved performance
but lender oversight needs to be improved.
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Small Business
Development Centers (SBDCs) |
Unknown |
SBA
should develop measures to determine if the SBDCs effectively use the $88
million they receive in annual federal funding.
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Section 8(a)
Program |
Ineffective |
A recent Inspector General report
noted that a small number of the same businesses receive most 8(a) contracts
and award dollars year after year. Both business participants and agency procurement
officials are concerned about the administrative burden imposed by the program.
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One-Stop-Capital Shops |
Ineffective |
Duplicates other SBA technical assistance
programs.
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Strengthening Management
SBA is making progress on the President’s Management Agenda.
For example, it is one of only four agencies whose financial systems met the
Federal Financial Management Improvement Act requirements. However, the Loan
Monitoring System (LMS), SBA’s largest information technology (IT) investment,
which has significant impact on SBA’s ability to manage its $50 billion
loan portfolio, is behind schedule, over budget and not performing to expectations.
To advance the Administration’s management goals, SBA is administering
a successful asset sales program. The program is improving the collection
of outstanding debts and moving loan servicing functions to the private sector.
In fact, SBA has sold more than 110,000 loans totaling over $4 billion, collecting
more from its sales to private sector investors than if it held and serviced
the loans to maturity. Some 135,000 loans worth $4.5 billion will be sold
over the next few years. However, even more improvements can be made. For
example, the asset sales program has significantly reduced SBA’s loan
servicing workload yet SBA has not reduced staff for such activities.
This year, the Administration will implement a fundamental reorganization
of the SBA’s field office operations. Back office operations (servicing,
liquidations, loan processing, etc.) will be centralized or contracted out.
District offices will focus on reaching a much larger percentage of the small
business community and improving oversight and marketing to lending institutions.
Specific strategies will be tested through District Office pilot projects
in three offices during 2002 with implementation for 20 Districts in 2003.
The pilots include using telecommuters, video teleconferencing, and restructuring
the relationship with SBA’s technical assistance grant recipients to
increase accountability.
Initiative | 2001 Status |
Human
Capital—The agency has not articulated a clear vision of
what role it should fulfill in the marketplace. In addition, the benefits
of asset sales and technological improvements have not been translated into
human resource efficiencies. While SBA recognizes the need to restructure,
little progress has been made to date. SBA expects to better articulate goals
in a 2002 restructuring plan.
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Competitive
Sourcing—SBA’s analysis of its workforce indicates
that 66 percent of SBA’s activities are commercial in nature. However,
SBA has not developed a competitive-sourcing plan, something it will do in
2002. This effort will be closely coordinated with SBA’s human resource
restructuring.
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Financial
Management—SBA has received an unqualified and timely audit
opinion five years in a row, and its financial management system is compliant
with relevant federal law. In addition, SBA is improving the accuracy of cost
estimates for its general business loan program and will continue its successful
asset sales program. In contrast to these successes, the Loan Monitoring System
(LMS) technology project is over budget, behind schedule, and not performing
as expected. SBA’s inability to implement LMS adversely affects its
risk management and oversight of its $50 billion loan portfolio. SBA is refining
the LMS project and developing specific implementation milestones.
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E-Government—SBA
has a documented enterprise architecture and capital planning investment process,
which help inform business decisions and the allocation of the agency’s
$50 million technology budget. SBA will lead the government-wide efforts
in creating a one-stop regulatory compliance tool for businesses. However,
SBA’s difficulties continue in developing cost, schedule, and performance
goals for other E-gov projects and corresponding security plans, such as the
LMS.
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Budget/Performance
Integration—SBA submitted an integrated budget and performance
plan, which attempted to tie resources to output targets. However, SBA has
been unsuccessful at overcoming barriers to the collection of meaningful performance
measures in some programs, such as the SBDC program. SBA has pledged to work
more aggressively with its technical assistance grant recipients to collect
information on performance measures such as business longevity, increased
taxable business activity, and the number of start-up firms attributable to
technical assistance services.
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Small Business Administration (In millions of dollars)
| 2001 Actual | Estimate |
2002 | 2003 |
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Spending: | | | |
Discretionary Budget Authority: | | | |
Business Loans | 298 | 208 | 223 |
Disaster Loans | 188 | 214 | 197 |
Non-Credit Business Programs | 245 | 177 | 144 |
Salaries and Expenses | 175 | 171 | 218 |
All Other Programs | 14 | 12 | 15 |
Subtotal, Discretionary budget authority adjusted 1 | 920 | 782 | 797 |
Remove contingent adjustments | -20 | -20 | -18 |
Total, Discretionary budget authority | 900 | 762 | 779 |
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Emergency Response Fund, Budgetary Resources: | | | |
Disaster Loans | 100 | 75 | — |
Business Loans | — | 75 | — |
Total, Emergency Response Fund, Budgetary resources | 100 | 150 | — |
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Mandatory Outlays: | | | |
Loan Reestimates and Loan Asset Sale Proceeds | -1,380 | 70 | -238 |
Total, Mandatory outlays | -1,380 | 70 | -238 |
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Credit activity: | | | |
Direct Loan Disbursements: | | | |
Disaster Loans | 683 | 1,334 | 976 |
Business Loans | 67 | 41 | 29 |
Total, Direct loan disbursements | 750 | 1,375 | 1,005 |
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Guaranteed Loans: | | | |
Business Loans | 10,963 | 9,111 | 10,111 |
Total, Guaranteed loans | 10,963 | 9,111 | 10,111 |
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1 Adjusted
to include the full share of accruing employee pensions and annuitants health
benefits. For more information, see Chapter 14, "Preview Report," in Analytical Perspectives. |
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