Expanding Electronic Tax Products for Businesses Performance Measures - Category View
The Expanding Electronic Tax Products for Businesses (EETPB) reduces the tax-reporting burden on businesses while improving the efficiency and effectiveness of government operations, provides for timely and accurate tax information from businesses, and simplifies the Federal and state reporting process.
There are 24 million businesses. Approximately 5.5 million tax-exempt organizations filed in the 2006 filing season.
ADOPTION/PARTICIPATION
| Metric Name | Measure | Measure Period | FY07 Target | FY08 Target | Targeted Outcome |
|---|---|---|---|---|---|
| % of eGov IRS forms (1120/1120S, 990,94x Series,SS-4) available for electronic submission | 100% | As of 12/07 | 100% | 100% | 100% |
| 100% | As of 8/07 | ||||
| 100% | As of 8/06 | ||||
| 100% | As of 3/06 |
This metric measures the completion of implementing the business forms that were included in the original initiative. 100% of those forms have been implemented. There are IRS business forms that are not included in this initiative and are not currently able to be filed electronically. The forms included in the initiative are used for filing or applying for Employment Tax, Corporate Income Tax, Employer Identification Number, and Wage Reporting.
USAGE
| Metric Name | Measure | Measure Period | FY07 Target | FY08 Target | Targeted Outcome |
|---|---|---|---|---|---|
| % of 1120/1120S forms submitted electronically | 13% | 2007 Filing Season as of 12/27/07 | 22% | 36% | 51% |
| 14% | 2007 Filing Season as of 8/07 | ||||
| 14% | 2007 Filing Season as of 3/07 | ||||
| 9% | 2006 Filing Season |
1120/1120S forms are corporate income taxes filed annually.
| Metric Name | Measure | Measure Period | FY07 Target | FY08 Target | Targeted Outcome |
|---|---|---|---|---|---|
| % of Forms 990/990-EZ/990-PF submitted electronically | 4% | 2007 Filing Season as of 12/07 | 5% | 8% | 19% |
| 3% | As of 9/30/07 | ||||
| 4% | 2007 Filing Season as of 8/07 | ||||
| 2% | 2007 Filing Season as of 3/07 | ||||
| > 1% | 2006 Filing Season |
Forms 990/990-EZ/990-PF are filed annually for tax exempt organizations.
| Metric Name | Measure | Measure Period | FY07 Target | FY08 Target | Targeted Outcome |
|---|---|---|---|---|---|
| % of Forms 940/941/944 submitted electronically | 19% | 2007 Filing Season as of 12/07 | 20% | 21% | 24% |
| 20% | As of 9/30/07 | ||||
| 18% | 2007 Filing Season as of 8/07 | ||||
| 18% | 2007 Filing Season as of 3/07 | ||||
| 19% | 2006 Filing Season |
94x forms are employee withholding and unemployment taxes filed quarterly and annually.
| Metric Name | Measure | Measure Period | FY07 Target | FY08 Target | Targeted Outcome |
|---|---|---|---|---|---|
| % of SS-4 forms submitted electronically (to receive Employer Identification Numbers) | 47% | 2007 Filing Season as of 12/07 | 53% | 55% | Not Available |
| 45% | As of 9/30/07 | ||||
| 53% | 2007 Filing Season as of 8/07 | ||||
| 28% | 2007 Filing Season as of 3/07 | ||||
| 51% | FY06 |
SS-4 forms are applications for Employer Identification Numbers.
CUSTOMER SATISFACTION
| Metric Name | Measure | Measure Period | FY07 Target | FY08 Target | Targeted Outcome |
|---|---|---|---|---|---|
| % surveyed that would recommend 1120/1120S electronic filing to others | 99% | As of 7/07 | 95% | 95% | 95% |
| 95% | As of 9/04 |
The customer satisfaction rating is based on an IRS-issued survey.
| Metric Name | Measure | Measure Period | FY07 Target | FY08 Target | Targeted Outcome |
|---|---|---|---|---|---|
| % surveyed that would recommend 990 electronic filing to others | 95% | As of 7/07 | 95% | 95% | 95% |
| 96% | As of 4/06 |
The customer satisfaction rating is based on an IRS-issued survey.
| Metric Name | Measure | Measure Period | FY07 Target | FY08 Target | Targeted Outcome |
|---|---|---|---|---|---|
| % surveyed that would recommend 94x electronic filing to others | 97% | As of 9/30/07 | Not Available | Not Available | 95% |
| 97% | As of 9/04 |
The customer satisfaction rating is based on an IRS-issued survey. The 97% is a weighted average of the scores for forms 940 and 941. 97% of electronic 940 users surveyed would recommend it to others, and 98% of electronic 941 users surveyed would recommend it to others. There is no Target in 2007 because the IRS will not be conducting a 94X customer satisfaction survey this year. The IRS will be developing and implementing an application for the 94X forms for the Modernized e-File platform in 2010. A customer satisfaction survey will be conducted once the new project is implemented.
COST SAVINGS/AVOIDANCE
| Metric Name | Measure | Measure Period | FY07 Target | FY08 Target | Targeted Outcome |
|---|---|---|---|---|---|
| Forms 1120/1120S cost savings | $2,098,000 | 2007 Filing Season as of 12/07 | $3,284,000 | $5,543,000 | $8,609,000 |
| $2,082,000 | As of 9/30/07 | ||||
| $1,606,000 | 2007 Filing Season as of 8/07 | ||||
| $913,000 | 2007 Filing Season as of 3/07 |
Cost saving for processing Forms 1120/1120S electronically versus on paper is $2.39 per return. Targets are based on IRS filing projections.
| Metric Name | Measure | Measure Period | FY07 Target | FY08 Target | Targeted Outcome |
|---|---|---|---|---|---|
| Forms 990/990-EZ/990-PF cost savings | $158,000 | 2007 Filing Season as of 12/07 | $142,000 | $220,000 | $623,000 |
| $115,500 | As of 9/30/07 | ||||
| $96,300 | 2007 Filing Season as of 8/07 | ||||
| $17,300 | 2007 Filing Season as of 3/07 |
Cost saving for processing a Form 990 electronically versus on paper is $4.37 per return and for Forms 990-EZ/990-PF is $4.02. Targets are based on IRS filing projections.
| Metric Name | Measure | Measure Period | FY07 Target | FY08 Target | Targeted Outcome |
|---|---|---|---|---|---|
| Forms 940/941/944 cost savings | $8,427,000 | 2007 Filing Season as of 12/07 | $40,765,000 | $41,249,000 | $42,854,000 |
| $8,394,000 | As of 9/30/07 | ||||
| $6,678,300 | 2007 Filing Season as of 8/07 | ||||
| $3,329,000 | 2007 Filing Season as of 3/07 |
Cost saving for processing a Form 940 electronically versus on paper is $1.49 per return and cost saving for 941 and 944 (estimate) is $1.39. Targets are based on IRS filing projections.
EFFICIENCY
| Metric Name | Measure | Measure Period | FY07 Target | FY08 Target | Targeted Outcome |
|---|---|---|---|---|---|
| % reduction in errors for electronically filed Form 1120 | 8% | 2007 Filing Season as of 12/07 | Not Available | Not Available | Not Available |
| 9% | As of 9/30/07 | ||||
| 12% | 2007 Filing Season as of 8/07 | ||||
| 11% | 2006 Filing Season |
The decrease in errors that occur during processing Form 1120 from paper versus electronic. Paper error rate - 19% vs. electronic error rate 10%.
| Metric Name | Measure | Measure Period | FY07 Target | FY08 Target | Targeted Outcome |
|---|---|---|---|---|---|
| % reduction in errors for electronically filed Form 990 | 24% | 2007 Filing Season as of 12/07 | Not Available | Not Available | Not Available |
| 23% | As of 9/30/07 | ||||
| 24% | 2007 Filing Season as of 8/07 | ||||
| 24% | 2006 Filing Season |
The decrease in errors that occur during processing Form 990 from paper versus electronic for 2006. Paper error rate - 26% vs. electronic error rate 3%.
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