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The audience consists of 215 million adult citizens potentially interested in loan programs.

Metric Name Measure Measure Period FY08 Target Description/Context
% of Federal agencies with loan programs on 100% As of 3/31/08 100% 6 out of a total of 6 partner agencies have programs on A partner agency is defined through the Catalog of Federal Domestic Assistance (CFDA) as having loan programs for individuals.
% of loan programs on 100% As of 3/31/08 100% 37 out of a total of 37 loan programs are available on
% of transfers from and to partner agency sites per month 42% As of 3/31/08 41% Average monthly transfers over the period/average monthly visits over the period where a transfer occurs when a visitor accesses agency-provided benefit programs through search tools and links provided by
# of visits to per month 42,000 As of Q2 FY08 40,314 Average number of visits to GovLoans per month over the period.
Customer satisfaction with 65 As of Q2 FY08 Not Available Customer satisfaction is measured on a scale of 0-100 using the American Customer Satisfaction Index (ACSI). This is an aggregate score for GovBenefits and GovLoans.

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