Defines the set of capabilities that support the transmission of data, messages and information in multiple formats and protocols.
- Audio Conferencing
Defines the set of capabilities that support audio communications sessions among people who are geographically dispersed.
- Community Management
Defines the set of capabilities that support the administration of online groups that share common interests.
- Computer / Telephony Integration
Defines the set of capabilities that support the connectivity between server hardware, software and telecommunications equipment into a single logical system.
- Event / News Management
Defines the set of capabilities that monitor servers, workstations and network devices for routine and non-routine events.
- Instant Messaging
Defines the set of capabilities that support keyboard conferencing over a Local Area Network or the internet between two or more people.
- Real Time / Chat
Defines the set of capabilities that support the conferencing capability between two or more users on a local area network or the internet.
- Video Conferencing
Defines the set of capabilities that support video communications sessions among people who are geographically dispersed.
- Voice Communications
Provide telephony or other voice communications.
