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Defines the set of capabilities for planning, scheduling and controlling a supply chain and the sequence of organizations and functions that mine, make or assemble materials and products from manufacturer to wholesaler to retailer to consumer.

  • Catalog Management

    Defines the set of capabilities that support the listing of available products or services that an organization offers.

  • Inventory Management

    Provide for the balancing of customer service levels with inventory investment.

  • Invoice / Requisition Tracking and Approval

    Defines the set of capabilities that support the identification of where a shipment or delivery is within the business cycle.

  • Logistics and Transportation

    Provide for efficient freight and traffic management.

  • Ordering / Purchasing

    Defines the set of capabilities that allow the placement of request for a product.

  • Procurement

    Defines the set of capabilities that support the ordering and purchasing of products and services.

  • Returns Management

    Defines the set of capabilities for collecting, analyzing, and resolving product returns or service cancellations.

  • Sourcing Management

    Defines the set of capabilities that support the supply of goods or services as well as the tracking and analysis of costs for these goods.

  • Storefront / Shopping Cart

    Defines the set of capabilities that support the online equivalent of the supermarket cart, where orders and merchandise are placed.

  • Warehouse Management

    Provide for the storage and movement of materials within a warehouse, including these processes: material receipt, order picking, packaging, labeling and shipping.