Skip to main content E-Gov logo Powering America's future with technology.
 
 

Defines the set of capabilities for the automatic directing, assignment, or allocation of time for a particular action or event.

  • Inbound Correspondence Management

    Defines the set of capabilities for the management of externally initiated communication between an organization and its stakeholders.

  • Outbound Correspondence Management

    Defines the set of capabilities for the management of internally initiated communication between an organization and its stakeholders.